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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Swisslog SynQ WMS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ahold Delhaize Usa Retail 236000 $59.0B United States Swisslog Swisslog SynQ WMS Warehouse Management 2020 n/a
In 2020, Ahold Delhaize USA implemented Swisslog SynQ WMS from Swisslog as its Warehouse Management platform to support a micro fulfillment center for Peapod ecommerce grocery order fulfillment. The deployment is explicitly tied to automated storage and retrieval hardware and integration patterns used in the micro fulfillment design. Swisslog SynQ WMS was configured to orchestrate hive robotic technology running on AutoStore automated storage and retrieval system AS/RS, while coordinating fixed pick stations and Peapod proprietary manual picking capabilities. The implementation emphasizes warehouse control and real time task orchestration, with SynQ managing robot tasking, order wave execution, inventory allocation, and work queue distribution across robotic and manual pick streams. Key functional capabilities implemented include inventory control and visibility, order orchestration and fulfillment sequencing, robot control interface for AS/RS operations, pick station integration, and replenishment workflows. Swisslog SynQ WMS provides the warehouse management core that unifies goods movement in the AutoStore grid and the manual picking lanes used by Peapod, supporting ecommerce order processing and warehouse operations. Governance and process changes center on unified orchestration of robotic and manual workflows, operator tasking changes at pick stations, and procedural alignment between automated AS/RS cycles and Peapod manual pick flows. The company says the combination will streamline grocery ecommerce order fulfillment by pairing AutoStore grid storage density and goods to person productivity gains with Peapod’s picking system.
Childrensalon Retail 573 $157M United Kingdom Swisslog Swisslog SynQ WMS Warehouse Management 2018 n/a
In 2018 Childrensalon engaged Swisslog to implement Swisslog SynQ WMS in a Warehouse Management deployment paired with an AutoStore automation system. The contract specified a 23,000 AutoStore bin grid, 44 AutoStore robots, six picking ports with the designed ability to add a seventh pick port and two automated bin interface points, and a scheduled go-live in March 2019. Swisslog SynQ WMS was positioned as the modular control plane for the automated solution, responsible for inventory control, order orchestration, bin presentation sequencing, and picking port management. The implementation emphasized modular software configuration so new SynQ functionalities can be added as business needs evolve, and the solution was sized to support a sustained 550 bin presentations per hour to feeding picking workflows. At the integration layer SynQ WMS was implemented to orchestrate AutoStore hardware, robot fleets, and picking port operations, linking automated bin handling to multichannel order fulfillment processes. Operational scope centers on Childrensalon’s primary fulfillment facility, handling single items and small cases for an online retail operation, and enabling dynamic allocation of staff to non-automated tasks as automation handles high-volume picks. Governance and rollout were organized around a modular, incremental approach, allowing phased addition of ports and automated interfaces and delivering continuous SynQ software updates. Explicit outcomes stated by the retailer included increasing the level of automation, maximising efficiency, coping with anticipated growth, providing improved customer service, and enabling the ability to allocate and flex people where needed.
Coles Group Retail 115000 $28.7B Australia Swisslog Swisslog SynQ WMS Warehouse Management 2018 n/a
In 2018 Coles Group implemented Swisslog SynQ WMS at a Sydney NSW warehouse site to support core warehouse operations, aligning the deployment with the Warehouse Management application category. The deployment centered on site-level operational control and application support for warehouse execution and task orchestration using Swisslog SynQ WMS. The implementation covered standard Warehouse Management capabilities including inventory control, task and work management for picking and packing, and execution workflows for goods movement, configured to support site operational needs. Day to day technical activities documented for the environment included creating queries and performing back-end data updates, monitoring and updating Control-M jobs, and configuring printers and vendor PCs tied to operational workflows. The operational environment included vendor applications such as Innova, RITEQ, Integrity, and HR3 alongside Swisslog SynQ WMS, with SharePoint used for documentation and coordination. Security and site infrastructure responsibilities were part of the application support remit, covering CCTV and building access systems, vendor servers, and peripheral devices that interface with warehouse operations. Governance and support processes were operationalized through structured release and change management for software changes, triage and resolution of user and desktop issues, on-call and weekend support, and service coordination for minor third party vendor services. Technical support tasks explicitly included PXE-based rebuilding of laptops and tablets, workstation provisioning, and direct vendor engagement where necessary to maintain continuous warehouse production operations.
Retail 145000 $38.0B United States Swisslog Swisslog SynQ WMS Warehouse Management 2020 n/a
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Buyer Intent: Companies Evaluating Swisslog SynQ WMS

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Swisslog SynQ WMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Swisslog SynQ WMS for Warehouse Management include:

  1. Tunisian Internet Agency, a Tunisia based Government organization with 50 Employees
  2. Next View Software, a United States based Professional Services company with 10 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD Swisslog SynQ WMS Coverage

Swisslog SynQ WMS is a Warehouse Management solution from Swisslog.

Companies worldwide use Swisslog SynQ WMS, from small firms to large enterprises across 21+ industries.

Organizations such as Ahold Delhaize Usa, H-E-B, Coles Group and Childrensalon are recorded users of Swisslog SynQ WMS for Warehouse Management.

Companies using Swisslog SynQ WMS are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using Swisslog SynQ WMS are most concentrated in United States, Australia and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Swisslog SynQ WMS across Americas, EMEA, and APAC.

Companies using Swisslog SynQ WMS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 75%.

Customers of Swisslog SynQ WMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Swisslog SynQ WMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Warehouse Management.