List of Switchfly Travel E-Commerce Customers
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United States
Since 2010, our global team of researchers has been studying Switchfly Travel E-Commerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Switchfly Travel E-Commerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Switchfly Travel E-Commerce for eCommerce include: American Airlines, a United States based Transportation organisation with 136900 employees and revenues of $54.21 billion, JetBlue, a United States based Transportation organisation with 23000 employees and revenues of $9.28 billion, Achievers, a Canada based Professional Services organisation with 1000 employees and revenues of $135.0 million and many others.
Contact us if you need a completed and verified list of companies using Switchfly Travel E-Commerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Switchfly Travel E-Commerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Achievers | Professional Services | 1000 | $135M | Canada | Switchfly | Switchfly Travel E-Commerce | eCommerce | 2024 | n/a |
In 2024, Achievers integrated Switchfly Travel E-Commerce to power an employee rewards Travel Store embedded in its Rewards marketplace. The Switchfly Travel E-Commerce deployment is an eCommerce capability provisioned to deliver travel booking and rewards redemption workflows for Achievers' HR and employee recognition programs across North America.
The implementation centered on two explicit modules documented on Achievers' site, travel booking and rewards redemption. Configuration included point redemption flows and cash top up options to combine loyalty currency and payment, cataloging of global travel inventory, booking search and selection, and end to end booking fulfillment and confirmation processes managed through the Travel Store user interface.
Operational integrations tied the Switchfly Travel E-Commerce storefront to Achievers' rewards ledger and payment processing flows, enabling point-to-purchase conversions and cash top up transactions at checkout. The deployment operated within the Achievers Rewards marketplace and supported HR and recognition business functions, with availability focused on North America while surfacing global travel inventory for employees.
Governance was organized around rewards catalog management and redemption policy configuration, aligning redemption rules, cash top up thresholds, and catalog merchandising with HR program objectives. The Travel Store was deployed as an HR employee recognition capability to increase reward flexibility and engagement, with ongoing catalog and policy controls managed through the Rewards marketplace administration.
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American Airlines | Transportation | 136900 | $54.2B | United States | Switchfly | Switchfly Travel E-Commerce | eCommerce | 2012 | n/a |
In 2012, American Airlines deployed Switchfly Travel E-Commerce as a software as a service platform to enable loyalty redemptions and travel commerce functionality for the airline’s loyalty and channel operations in the United States. Switchfly Travel E-Commerce is identified by the vendor as a technology partner for American Airlines, and the vendor press release lists American Airlines as a customer of Switchfly’s travel loyalty products.
Module usage is inferred from Switchfly’s loyalty and travel redemption product descriptions, indicating implementation of loyalty redemption workflows and travel eCommerce capabilities. Functional capabilities likely include a rewards catalog and redemption engine, booking and checkout workflows for travel commerce, and payments orchestration consistent with Switchfly’s travel loyalty and payments positioning.
Operational integration focused on loyalty and channel operations in the United States, and the implementation would have been connected to American Airlines loyalty systems and reservation or booking systems for redemption fulfillment and order orchestration. Integration with CRM workflows for member account validation and redemption lifecycle management is implied by the stated use in CRM and loyalty redemption processes.
Governance and rollout details are not disclosed, the implementation signal is limited to vendor listing and product descriptions, and module usage is inferred from those sources. The deployment aligns with eCommerce platform patterns for airlines, centering on loyalty redemption, travel commerce checkout, and orchestration of booking fulfillment within the airline’s channel operations.
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JetBlue | Transportation | 23000 | $9.3B | United States | Switchfly | Switchfly Travel E-Commerce | eCommerce | 2012 | n/a |
In 2012, JetBlue implemented Switchfly Travel E-Commerce as an eCommerce solution to support travel commerce and loyalty-related booking and redemption capabilities across its direct channels in North America. The Switchfly Travel E-Commerce deployment was positioned to extend ancillary merchandising and customer-facing redemption workflows, aligning booking orchestration with loyalty offer and payment flows while operating through JetBlue’s direct sales channels.
Configuration emphasized category-aligned functional modules typical of eCommerce implementations, including merchandising and offer management, booking and redemption orchestration, and customer purchase flow management, to enable ancillary sales and loyalty redemptions. Operational scope in the source material is limited to direct channels in North America, and vendor communications list JetBlue among airline customers without naming specific technical integration partners or upstream systems.
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