List of SynergySuite Customers
Lehi, 84043, UT,
United States
Since 2010, our global team of researchers has been studying SynergySuite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SynergySuite for Restaurant Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SynergySuite for Restaurant Management include: Ampler Group, a United States based Retail organisation with 3325 employees and revenues of $550.0 million, Shipley Do-Nuts, a United States based Leisure and Hospitality organisation with 3150 employees and revenues of $450.0 million, Hsg Partners, a United States based Leisure and Hospitality organisation with 1800 employees and revenues of $400.0 million, Costa Vida Fresh Mexican Grill, a United States based Leisure and Hospitality organisation with 1000 employees and revenues of $270.0 million, Beef 'O' Brady's, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $220.0 million and many others.
Contact us if you need a completed and verified list of companies using SynergySuite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SynergySuite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ampler Group | Retail | 3325 | $550M | United States | SynergySuite | SynergySuite | Restaurant Management | 2019 | n/a |
In 2019, Ampler Group deployed SynergySuite in a Restaurant Management implementation to centralize unit-level back-office operations across its restaurants. The engagement focused on delivering consistent daily and weekly operational visibility to support ordering, inventory control, labor planning, and cash reconciliation for corporate and franchise management.
SynergySuite was configured to provide inventory management, daily cash reporting, labor scheduling and forecasting, food and paper cost analysis, and variance reporting. The implementation emphasized standardized workflows such as daily inventory counts, end-of-day cash reconciliation, and configurable reports to track sales by item, category, and daypart for ordering and replenishment decisions.
Operational coverage extended to restaurant managers, operations, finance, and franchise leadership, with mobile access enabling managers to view reports in the palm of their hand. The Ampler Group SynergySuite Restaurant Management deployment delivered unit-level visibility and benchmarking capability across company owned and franchised sites, supporting granular review of food costs, labor, and operational KPIs.
Governance and rollout included training on inventory and labor modules, and the establishment of weekly variance review processes with assigned action plans. Client testimonials in the project context cite specific outcomes achieved using SynergySuite, including faster daily deep dives into food and labor metrics, record year food and paper cost performance at 26.5 percent for one client, reported reductions in food waste of 2 to 2.5 percent for another, and reported improvements of over 2 percent in food costs for recently acquired restaurants. These outcomes reflect the system s use for operational control, franchise benchmarking, and routine governance of inventory and labor workflows.
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Beef 'O' Brady's | Leisure and Hospitality | 1500 | $220M | United States | SynergySuite | SynergySuite | Restaurant Management | 2018 | n/a |
In 2018, Beef 'O' Brady's and sister brand The Brass Tap selected SynergySuite as the Restaurant Management platform for FSC Franchise Co. The decision addressed the need to move from multiple point solutions to a single back office system capable of scaling with brand growth.
SynergySuite was configured to provide core restaurant management capabilities including inventory control, centralized purchasing, recipe costing, food safety workflows, scheduling, cash management, human resources functions and business intelligence. The deployment included time and attendance tracking and supplier pricing control as explicit functional modules, with SynergySuite serving as the unified application for back-of-house operations across the brands.
Implementation began August 1, 2018, with a phased rollout across Beef 'O' Brady's and The Brass Tap planned for that fall, covering more than 220 franchise locations. The deployment targeted franchise operations and corporate back office teams, consolidating inventory and purchasing processes under a single platform.
Governance changes focused on centralizing purchasing and supplier pricing oversight and standardizing inventory and reporting workflows to reduce fragmentation across locations. Reported operational outcomes included improved visibility into inventory and purchasing across more than 220 locations, more accurate inventory records, centralized purchasing controls, the ability to track employee time and attendance, streamlined operations processes and more holistic, accurate reports.
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Costa Vida Fresh Mexican Grill | Leisure and Hospitality | 1000 | $270M | United States | SynergySuite | SynergySuite | Restaurant Management | 2019 | n/a |
In 2019 Costa Vida Fresh Mexican Grill implemented SynergySuite as its Restaurant Management platform to provide standardized back of house reporting and operational controls across a multiunit footprint. The deployment targeted more than 100 corporate and franchise locations across the United States and Canada, addressing acute needs for food cost visibility and labor scheduling so general managers and franchisees could better manage margins and daily operations.
The implementation used six of SynergySuite’s eight back of house modules and centered on what Costa Vida labeled the Focus 5, specifically sales and budgeting, purchasing, inventory, scheduling HRM, and COGS reporting on actual versus ideal. Configuration included nested recipe management to account for raw food SKUs used across multiple recipes, and scheduling logic to align labor with peaks and valleys in customer traffic. Reporting was configured to deliver role specific views, including daily P and L statements and scheduled versus actual labor and food cost dashboards for general managers, regional managers and corporate users.
Operational coverage extended to all corporate and franchise locations and integrated supplier variability and purchasing workflows, reflecting Costa Vida’s procurement reality of working with eight separate Sysco opcos and maintaining a catalog of over 200 products including more than 30 proprietary items. Purchasing workflows and variance monitoring were implemented to streamline order management and surface supplier cost increases. Visibility was provisioned through both app and desktop interfaces so store level and corporate users could access the same operational data.
Governance and rollout emphasized standardizing data for decision making and freeing store leadership to focus on people and guest experience, with Senior Director of Operations oversight guiding configuration priorities around food cost accuracy. Phase 2 expanded the footprint of food safety and operations tools to all locations, embedding consistent operational controls and compliance capabilities. Training and role based reporting were used to align corporate, regional and store level workflows to the new system.
Costa Vida reported tangible operational effects that were part of the case narrative, namely reduced time spent on daily and weekly tasks and more comprehensive reporting that aggregates data across the business. SynergySuite provided the restaurant management instrumentation Costa Vida used to create awareness of cost drivers and to make operational data available to managers at the point of decision making.
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Leisure and Hospitality | 1800 | $400M | United States | SynergySuite | SynergySuite | Restaurant Management | 2021 | n/a |
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Leisure and Hospitality | 3150 | $450M | United States | SynergySuite | SynergySuite | Restaurant Management | 2020 | n/a |
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