List of TCS BaNCS for Insurance Customers
Tata Consultancy Services (TCS)
TCS House Raveline Street Corner of Hazarimal Somani Marg Near Sterling Cinema,
Mumbai, 400 001,
India
Mumbai, 400 001,
India
91 22 6778 9999
Professional Services
607979
$28.9B
Since 2010, our global team of researchers has been studying TCS BaNCS for Insurance customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TCS BaNCS for Insurance for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TCS BaNCS for Insurance for Insurance ERP include: The New India Assurance Company, a India based Insurance organisation with 10405 employees and revenues of $4.93 billion, SBI General Insurance, a India based Insurance organisation with 9276 employees and revenues of $1.86 billion, Cholamandalam MS General Insurance Company, a India based Insurance organisation with 5500 employees and revenues of $1.50 billion, Generali Central Insurance Company, a India based Insurance organisation with 3600 employees and revenues of $580.0 million, xBahrain Kuwait Insurance Company, a Bahrain based Insurance organisation with 200 employees and revenues of $310.0 million and many others.
Contact us if you need a completed and verified list of companies using TCS BaNCS for Insurance, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TCS BaNCS for Insurance customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Cholamandalam MS General Insurance Company | Insurance | 5500 | $1.5B | India | Tata Consultancy Services | TCS BaNCS for Insurance | Insurance ERP | 2023 | n/a |
In 2023, Cholamandalam MS General Insurance Company upgraded its core PAS to TCS BaNCS for Insurance, implementing an Insurance ERP platform for its Private Car line of business. Tata Consultancy Services provided TCS BaNCS for Insurance and the Private Car LOBs went live on the contemporary core PAS platform from Q2 FY.
The implementation emphasized Motor Private Car agile configuration capabilities to enable faster time to market for new product launches, and out of the box microservice based APIs to integrate in real time with channel partners. The deployment upgraded the Core System PAS and instrumented policy administration and claims processing workflows within TCS BaNCS for Insurance, leveraging a cloud native architecture for improved performance and access to scalability options.
Operational integration spans seven OEMs and more than 70 subsystems across the ecosystem, providing real time connectivity between the central PAS and external channels. TCS BaNCS in this environment functions as the central system of records for all transaction history, with reported volumes of 71K plus policies issued to date and 3 Lakh plus claims processed in BaNCS.
Rollout governance centered on centralizing transaction history and adopting agile configuration processes to accelerate product launches, with initial scope concentrated on the Private Car LOB. Configuration and release processes were aligned to the microservice API model and cloud native infrastructure to support ongoing productization and channel integration.
|
 |
Generali Central Insurance Company | Insurance | 3600 | $580M | India | Tata Consultancy Services | TCS BaNCS for Insurance | Insurance ERP | 2020 | n/a |
In 2020, Generali Central Insurance Company deployed TCS BaNCS for Insurance, an Insurance ERP provided by Tata Consultancy Services, as its core policy and transaction platform. The implementation targeted core insurance business functions including policy administration, underwriting, new business, claims processing, renewals, endorsements, cancellations, reinstatements, billing and receipting across Motor, Commercial and Health lines of business.
Configuration and modules implemented included the Receipting module which was deployed to production on the TCS BaNCS core, New Business flows, Claims flows, Renewal and Endorsement processes, and several major change requests such as Auto Receipting, Dog Insurance handling and Win Creation via bulk upload. The program also delivered a bespoke Aadhaar masking solution designed in house which is reported to achieve a cost saving of approximately ₹35 lakhs per month, and implemented Bima ASBA CR functionality to meet IRDAI regulatory guidelines.
The deployment architecture and integrations reflect an API driven, application server based stack, with applications deployed on JBoss servers, REST APIs implemented using Java and JavaScript, and backend persistence on SQL databases. Integrations explicitly implemented included policy issuance and core interactions with PASIA, HealthBuzz and TCS BaNCS core modules, payment orchestration by integrating the Fibe lending platform into the payment system, IBPS OmniApp and OmniDocs document management workflows, and a Client Screening process integration for AML and CFT compliance.
Operational governance emphasized end to end workflow ownership and production support, with teams managing IBPS OmniApp and DMS workflows, L2 and L3 production support and delivery leadership for rollout activities. Compliance and controls were embedded as part of the implementation, including IRDAI aligned Client Screening and Bima ASBA CR compliance, while the Receipting module and client screening connections were promoted to production as part of the platform stabilization and operational handover.
|
 |
SBI General Insurance | Insurance | 9276 | $1.9B | India | Tata Consultancy Services | TCS BaNCS for Insurance | Insurance ERP | 2023 | n/a |
In 2023, SBI General Insurance deployed TCS BaNCS for Insurance as its Insurance ERP core transaction platform. The engagement was executed with Tata Consultancy Services and targeted consolidation of core transaction systems across policy administration, claims processing and premium collection workflows.
The implementation encompassed multiple functional modules including end to end crop insurance processing, policy administration capabilities via TCS BaNCS for Insurance, motor claims core, an investigation system, and CKYC compliance components. The program also integrated channel and customer engagement elements including mobile apps, video streaming for field validation, AI and ML features for decision support, and chatbot interfaces to support customer service workflows.
Architecturally the deployment established an integration layer to connect the Insurance ERP to enterprise systems, integrating CRM touchpoints, web portal and IVR channels, and WhatsApp for customer communications. Reporting and analytics were integrated with the enterprise Data Warehouse for centralized reporting, and financial flows for premium collection and payouts were linked to Oracle Finance to align accounting and settlement processes.
Governance and operational ownership were managed by the IT Applications and Solutions Delivery lead in Mumbai, with staged module rollouts across underwriting, claims, finance and customer service functions. The initiative emphasized orchestration of core transaction processing, CKYC compliance processes and interoperability between TCS BaNCS for Insurance and downstream systems to support end to end operational continuity.
|
 |
The New India Assurance Company | Insurance | 10405 | $4.9B | India | Tata Consultancy Services | TCS BaNCS for Insurance | Insurance ERP | 2014 | Tata Consultancy Services (TCS) |
In 2014, The New India Assurance Company implemented TCS BaNCS for Insurance as its Insurance ERP. Tata Consultancy Services executed the engagement using the CWISS variant of TCS BaNCS for Insurance to address core underwriting, co-insurance, claims management and policy administration requirements across the insurer.
The deployment configured core functional modules including Underwriting, Claims and Policy modules, and included batch reporting and data extraction capabilities. Development and configuration tasks recorded in the engagement covered PL SQL batch scripts for report generation, UTL_FILE based flat file extracts, UI development, web services implementation and database code changes to support transaction processing and business rules.
Integration work exposed policy and claims functionality through web services to a web portal and involved detailed coordination with internal interfacing teams to define data structures and data value semantics for downstream consumers. Operational coverage emphasized underwriting and claims business functions, co-insurance workflows, centralized reporting pipelines and scheduled batch processes used by IT and business operations.
Governance and rollout incorporated unit testing and functional testing, creation and execution of unit test cases by developers, daily QA triage calls to resolve defects and defect tracking in HP Quality Centre. Ongoing support and enhancements were managed via change requests with development, QA and interfacing teams collaborating on defect remediation and incremental functional changes.
|
 |
xBahrain Kuwait Insurance Company | Insurance | 200 | $310M | Bahrain | Tata Consultancy Services | TCS BaNCS for Insurance | Insurance ERP | 2021 | n/a |
In 2021, Bahrain Kuwait Insurance Company and its subsidiary Takaful International Company B.S.C signed an agreement with Tata Consultancy Services to deploy TCS BaNCS for Insurance as their core platform. The initiative places TCS BaNCS for Insurance at the center of the companies' Insurance ERP strategy, aimed at adopting automated insurance technology to support market leadership in Bahrain and an expanded role in Kuwait.
The deployment focuses on core Insurance ERP capabilities common to enterprise insurance platforms, including policy administration, claims processing, billing and premium accounting, underwriting and product configuration, reinsurance support, and customer data management. TCS BaNCS for Insurance was positioned to address advanced operational aspects of insurance workflows through configuration for workflow automation, policy lifecycle management and streamlined back office processing. Governance and rollout planning were described as a joint program across Bahrain Kuwait Insurance Company and Takaful International, aligning process changes across underwriting, claims, finance and distribution to standardize operating procedures and accelerate adoption. The companies characterized the program as a qualitative leap in design and innovation for their insurance operations.
|
Showing 1 to 5 of 5 entries
Buyer Intent: Companies Evaluating TCS BaNCS for Insurance
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating TCS BaNCS for Insurance. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD TCS BaNCS for Insurance Coverage
TCS BaNCS for Insurance is a Insurance ERP solution from Tata Consultancy Services.
Companies worldwide use TCS BaNCS for Insurance, from small firms to large enterprises across 21+ industries.
Organizations such as The New India Assurance Company, SBI General Insurance, Cholamandalam MS General Insurance Company, Generali Central Insurance Company and xBahrain Kuwait Insurance Company are recorded users of
TCS BaNCS for Insurance for Insurance ERP.
Companies using TCS BaNCS for Insurance are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using TCS BaNCS for Insurance are most concentrated in India and Bahrain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TCS BaNCS for Insurance across Americas, EMEA, and APAC.
Companies using TCS BaNCS for Insurance range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 20%.
Customers of TCS BaNCS for Insurance include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified TCS BaNCS for Insurance customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance ERP.