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List of TeamConnect Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
American International Group (AIG) Insurance 25000 $47.3B United States Mitratech TeamConnect Legal Practice Management 2015 n/a
In 2015 American International Group (AIG) implemented TeamConnect for Legal Practice Management. The deployment centered on TeamConnect Legal Billing and supported AIG Insurance billing operations with personnel based in Alpharetta, Georgia and ongoing interaction with outside counsel and vendors. TeamConnect was configured to handle core legal billing workflows, including invoice intake, prompt and efficient review, detailed auditing of legal bills, verification of expenses against supporting documentation, and adjustment of invoices within the system. Functional capabilities in use included rate agreement validation, review against Litigation Management Guidelines, allocation of payments based on cost share agreements and prompt pay discounts, and checks for Agreed to Litigation Plan and Budget compliance. The TeamConnect implementation operated alongside Boomline/Legal Exchange for invoice submission and intake, with TeamConnect Legal Billing used to perform system adjustments and to record recommended approvals for Claims Adjusters. Operational coverage spanned legal and claims functions, outside counsel management, and vendor invoice review, supporting monthly special projects and routine billing cycles. Governance and process controls were embedded in operational workflows, with reviewers communicating adjustments to law firms, vendors, or claim professionals, and making formal recommendations to Claims Adjusters for invoice payment approval. The implementation emphasized standardized billing review, budget adherence, and auditable invoice adjustments within TeamConnect Legal Billing.
L'Abbate, Balkan, Colavita & Contini Professional Services 140 $15M United States Mitratech TeamConnect Legal Practice Management 2015 n/a
In 2015, L'Abbate, Balkan, Colavita & Contini implemented TeamConnect as its Legal Practice Management application at the Garden City, New York office. The deployment focused on billing operations for a 140 person professional services firm, centering on support for ten partnering attorneys and daily invoice processing. TeamConnect was configured to support pre-bill preparation workflows, matter level budget creation, and billing code entry for litigation cases and trials. The implementation leveraged TeamConnect functional modules for invoice assembly, matter budgeting, and review routing to enable timely attorney pre-bill review and approval cycles. The application was used to e-file invoices to external e-billing platforms, explicitly including Tymetrix, Legal-X, Collaborati, One Beacon, Allegient, Serengeti, and Legal Solutions, and it was linked operationally to the firm accounting function for management of deductibles and retainers. Operational coverage included the billing team, the accounting department, and direct coordination with attorneys in Garden City, supporting daily invoice assistance and external e-billing submission processes. Governance was organized around daily pre-bill review, communication via email, mail, and phone, and coordination protocols with accounting for matter financials. The TeamConnect deployment supported a high throughput billing operation, meeting stated deadlines to complete over four hundred bills a month while handling matter budgeting and litigation billing workflows.
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FAQ - APPS RUN THE WORLD TeamConnect Coverage

TeamConnect is a Legal Practice Management solution from Mitratech.

Companies worldwide use TeamConnect, from small firms to large enterprises across 21+ industries.

Organizations such as American International Group (AIG) and L'Abbate, Balkan, Colavita & Contini are recorded users of TeamConnect for Legal Practice Management.

Companies using TeamConnect are most concentrated in Insurance and Professional Services, with adoption spanning over 21 industries.

Companies using TeamConnect are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TeamConnect across Americas, EMEA, and APAC.

Companies using TeamConnect range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 50%.

Customers of TeamConnect include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TeamConnect customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Legal Practice Management.