List of TeamConnect Customers
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United States
Since 2010, our global team of researchers has been studying TeamConnect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TeamConnect for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TeamConnect for Legal Practice Management include: American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion, L'Abbate, Balkan, Colavita & Contini, a United States based Professional Services organisation with 140 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using TeamConnect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TeamConnect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American International Group (AIG) | Insurance | 25000 | $47.3B | United States | Mitratech | TeamConnect | Legal Practice Management | 2015 | n/a |
In 2015 American International Group (AIG) implemented TeamConnect for Legal Practice Management. The deployment centered on TeamConnect Legal Billing and supported AIG Insurance billing operations with personnel based in Alpharetta, Georgia and ongoing interaction with outside counsel and vendors.
TeamConnect was configured to handle core legal billing workflows, including invoice intake, prompt and efficient review, detailed auditing of legal bills, verification of expenses against supporting documentation, and adjustment of invoices within the system. Functional capabilities in use included rate agreement validation, review against Litigation Management Guidelines, allocation of payments based on cost share agreements and prompt pay discounts, and checks for Agreed to Litigation Plan and Budget compliance.
The TeamConnect implementation operated alongside Boomline/Legal Exchange for invoice submission and intake, with TeamConnect Legal Billing used to perform system adjustments and to record recommended approvals for Claims Adjusters. Operational coverage spanned legal and claims functions, outside counsel management, and vendor invoice review, supporting monthly special projects and routine billing cycles.
Governance and process controls were embedded in operational workflows, with reviewers communicating adjustments to law firms, vendors, or claim professionals, and making formal recommendations to Claims Adjusters for invoice payment approval. The implementation emphasized standardized billing review, budget adherence, and auditable invoice adjustments within TeamConnect Legal Billing.
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L'Abbate, Balkan, Colavita & Contini | Professional Services | 140 | $15M | United States | Mitratech | TeamConnect | Legal Practice Management | 2015 | n/a |
In 2015, L'Abbate, Balkan, Colavita & Contini implemented TeamConnect as its Legal Practice Management application at the Garden City, New York office. The deployment focused on billing operations for a 140 person professional services firm, centering on support for ten partnering attorneys and daily invoice processing.
TeamConnect was configured to support pre-bill preparation workflows, matter level budget creation, and billing code entry for litigation cases and trials. The implementation leveraged TeamConnect functional modules for invoice assembly, matter budgeting, and review routing to enable timely attorney pre-bill review and approval cycles.
The application was used to e-file invoices to external e-billing platforms, explicitly including Tymetrix, Legal-X, Collaborati, One Beacon, Allegient, Serengeti, and Legal Solutions, and it was linked operationally to the firm accounting function for management of deductibles and retainers. Operational coverage included the billing team, the accounting department, and direct coordination with attorneys in Garden City, supporting daily invoice assistance and external e-billing submission processes.
Governance was organized around daily pre-bill review, communication via email, mail, and phone, and coordination protocols with accounting for matter financials. The TeamConnect deployment supported a high throughput billing operation, meeting stated deadlines to complete over four hundred bills a month while handling matter budgeting and litigation billing workflows.
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