List of Teradata Vantage CX Customers
San Diego, 92127, CA,
United States
Since 2010, our global team of researchers has been studying Teradata Vantage CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Teradata Vantage CX for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Teradata Vantage CX for Customer Experience include: Air France-KLM, a France based Transportation organisation with 78399 employees and revenues of $36.48 billion, ViacomCBS, a United States based Media organisation with 22109 employees and revenues of $25.29 billion, Lloyds Banking Group, a United Kingdom based Banking and Financial Services organisation with 61228 employees and revenues of $24.18 billion, Kantar TNS, a United Kingdom based Professional Services organisation with 30000 employees and revenues of $7.50 billion, American Eagle Outfitters, a United States based Retail organisation with 43000 employees and revenues of $5.26 billion and many others.
Contact us if you need a completed and verified list of companies using Teradata Vantage CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Teradata Vantage CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Air France-KLM | Transportation | 78399 | $36.5B | France | Teradata | Teradata Vantage CX | Customer Experience | 2018 | n/a |
In 2018 Air France-KLM implemented Teradata Vantage CX for Customer Experience to centralize passenger journey data across the group, supporting the company as it connects more than 100M passengers a year. The implementation frames customer experience broadly, capturing signals from pre-booking web searches through booking, check-in, departures, flight disruption management, arrivals, baggage claim, and post-travel feedback, including unstructured social media data captured on Teradata Vantage CX.
The deployment emphasizes omnichannel data ingestion and journey analytics, with Teradata Vantage CX configured to process both structured operational events and unstructured text from social channels. Functional capabilities implemented include customer journey orchestration analytics, disruption analytics tied to operational events, and feedback analytics for post-travel communications, leveraging Vantage CX for large scale data processing and customer behavior modeling.
Integrations focus on operational touch points and customer engagement channels rather than specific vendor names, linking reservation and booking feeds, check-in and departure event streams, baggage tracking inputs, contact center interactions, mobile app telemetry, and social media ingestion into a unified analytics fabric. Teradata Vantage CX acts as the analytics and data management layer that consolidates these streams to enable cross-channel insight and event correlation across the travel lifecycle.
Governance and operational scope center on cross-functional workflows, aligning customer experience, operations, digital channels, and contact center teams around journey based metrics and event driven processes. Rollout and ongoing use emphasize centralized data stewardship and journey centric workflows to support communication, disruption handling, and continuous feedback analysis across the Air France-KLM Group.
|
 |
American Eagle Outfitters | Retail | 43000 | $5.3B | United States | Teradata | Teradata Vantage CX | Customer Experience | 2018 | n/a |
In 2018, American Eagle Outfitters implemented Teradata Vantage CX to support Customer Experience initiatives. The deployment focused on data driven marketing and geospatial analytics to refine multi-channel engagement strategies aimed at millennial consumers. Teradata Vantage CX was used to centralize customer profiles, enable behavioral and location based segmentation, and orchestrate coordinated campaigns across digital, mobile, email and in-store touchpoints. The platform underpinned audience activation workflows designed to deliver context aware messaging and timing informed by location signals and engagement history.
Architecture and functional workstreams emphasized geospatial analytics, customer segmentation, campaign orchestration, profile enrichment and analytics driven audience activation within Teradata Vantage CX. Operational ownership sat with marketing and analytics teams who defined segmentation rules, campaign workflows and measurement pipelines, and who coordinated execution across channels. Governance centered on standardized data modeling, segmentation taxonomies and campaign workflow controls to maintain consistent audience definitions and messaging logic. Integrations were established with transactional and engagement data sources to feed customer profiles and behavioral signals into Teradata Vantage CX for batch and streaming driven orchestration across channels.
|
 |
Kantar TNS | Professional Services | 30000 | $7.5B | United Kingdom | Teradata | Teradata Vantage CX | Customer Experience | 2018 | n/a |
In 2018 Kantar TNS implemented Teradata Vantage CX to centralize customer analytics within its Customer Experience capability. The deployment established a centralized analytic environment using Teradata Vantage CX as the primary platform for unifying customer and panel data to support client facing insights.
Configuration prioritized Customer Experience functions including unified customer profiles, segmentation and cohort analysis, journey analytics, and analytics ready data marts for reporting and visualization. Teradata Vantage CX was configured to host SQL based analytical pipelines and model scoring, enabling standardized model execution and reuse across research and consulting engagements.
Data ingestion pipelines consolidated survey feeds, panel datasets, and enterprise customer records into the Vantage CX data model, supporting customer insights, CX consulting, and client delivery teams. The platform produced repeatable analytics outputs and served dashboards and exports used in client engagements.
Governance was formalized with role based access controls, standardized data models, and model governance processes to control analytical outputs and client deliverables. Operational changes included embedding Teradata Vantage CX outputs into existing insight delivery workflows and creating analytic owners within the insights organization.
|
 |
|
Banking and Financial Services | 61228 | $24.2B | United Kingdom | Teradata | Teradata Vantage CX | Customer Experience | 2010 | n/a |
|
|
|
|
Media | 22109 | $25.3B | United States | Teradata | Teradata Vantage CX | Customer Experience | 2017 | n/a |
|
Buyer Intent: Companies Evaluating Teradata Vantage CX
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||