List of Thomson Reuters Elite Enterprise Customers
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United States
Since 2010, our global team of researchers has been studying Thomson Reuters Elite Enterprise customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Thomson Reuters Elite Enterprise for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Thomson Reuters Elite Enterprise for Legal Practice Management include: Morgan Lewis, a United States based Professional Services organisation with 4000 employees and revenues of $2.90 billion, Fried Frank, a United States based Professional Services organisation with 1600 employees and revenues of $958.0 million, DLA Piper, a United Kingdom based Professional Services organisation with 2000 employees and revenues of $900.0 million, Seyfarth Shaw, a United States based Professional Services organisation with 930 employees and revenues of $882.0 million, Littler Mendelson, a United States based Professional Services organisation with 2500 employees and revenues of $700.0 million and many others.
Contact us if you need a completed and verified list of companies using Thomson Reuters Elite Enterprise, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DLA Piper | Professional Services | 2000 | $900M | United Kingdom | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2020 | n/a |
In 2020, DLA Piper implemented Thomson Reuters Elite Enterprise for Legal Practice Management. The deployment targeted the firm’s UK operations and aimed to standardize practice management and billing workflows across core practice groups, positioning Thomson Reuters Elite Enterprise as the centralized platform for matter and financial administration.
Configuration work centered on matter lifecycle orchestration, time capture and billing rules, trust and client accounting controls, and consolidated financial and operational reporting, reflecting common Legal Practice Management functional workflows. The implementation emphasized workflow automation for matter intake, conflicts checking, time entry and fee approval, and standardized invoice presentation to align legal operations and finance processes.
Operational governance established centralized administration for matter templates, billing rule sets and user permissioning, with formal change control for configuration updates and role based access management. Public reporting on the program was corrected on 2 March to remove an erroneous reference to Thomson Reuters Elite 3E, confirming that DLA Piper remained on Thomson Reuters Elite Enterprise.
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Eckert Seamans | Professional Services | 433 | $140M | United States | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2019 | n/a |
In 2019, Eckert Seamans implemented Thomson Reuters Elite Enterprise to support Legal Practice Management across its billing, matter accounting, and finance functions. The deployment targeted firm billing operations and was used by billing coordinators, attorneys, and finance staff in the firm’s Pittsburgh practice group, establishing Thomson Reuters Elite Enterprise as the central system for invoice preparation and matter-level financial control.
Configuration emphasized billing and matter accounting capabilities, including pro forma invoice editing, LEDES file generation, time and expense capture, work in progress analysis, and accounts receivable reporting. The implementation also included creation and management of client budgets and accrual reports, with workflows tuned to handle high volume billing cycles and ad hoc reporting requests from lawyers and administrative staff.
Thomson Reuters Elite Enterprise was integrated with eBillingHub for electronic billing orchestration, and operationally linked to vendor interfaces including Legal Tracker, Counsellink, Legal Exchange, and Tymetrix to support preparation, submission, follow-up, and appeals of electronic invoices. Day to day use documented by a billing coordinator shows the system was the locus for LEDES file editing, e-billing submissions, and multi-vendor interaction across matter and client workflows.
Governance centered on structured invoice review and approval, LEDES compliance checks, client budget governance, and accrual reporting processes, with defined escalation paths for e-billing disputes and appeals routed through eBillingHub. These governance and workflow constructs connected Thomson Reuters Elite Enterprise to the firm’s billing coordinators and attorneys, aligning Legal Practice Management operational controls with routine financial operations.
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Fried Frank | Professional Services | 1600 | $958M | United States | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2019 | n/a |
In 2019, Fried Frank deployed Thomson Reuters Elite Enterprise as its Legal Practice Management platform. Implementation activity continued into a contract engagement based in New York, NY from March 2020 to February 2021 focused on client compliance and eBilling support for Fried, Frank, Harris, Shriver & Jacobson.
The Thomson Reuters Elite Enterprise deployment included hands on configuration of Elite Enterprise 3.11 and 3E billing modules, covering 3E matter creation, rate schedule setup, new timekeeper provisioning, and client and matter level discounting. The implementation extended to establishing split party billing, exception rate rules, automated discounts, and creation of activities, task codes and user defined fields used for electronic billing workflows.
Integrations were explicitly configured, including InTapp integration for matter intake and eBilling Hub for LEDES file integration and editing. eBilling Hub administration work included mapping, flagging, vendor client onboarding, LEDES file configurations and multi payor setups, and interaction with third party ebilling vendors. The team worked with named ebilling systems such as Tymetrix 360, Passport Datacert, Serengeti, Counselink, Collaborati Mitratech, Counsel Go and RBS on user creation, timekeeper uploads and rejection remediation.
Governance and operational controls were embedded in billing workflows, maintaining Client Responsible Partner and Supervising Partner percentage allocations on matters, preserving client and matter level billing notes, and enforcing billing cycle procedures such as pre bill reviews, edits, write downs and bill generation. Training for 3E users and administrators was provided, and the role included ebilling administration tasks like setting up users and attorneys, uploading annual rates and resolving ebilling rejections with third party vendors.
Operational outputs from the engagement included regular 3E report extractions processed to comma delimited Excel for AR, Timekeeper and WIP reconciliation, ongoing updates to budgets and accruals, and employee hire and termination setups. The work maintained a smooth billing cycle and reduced manual billing exceptions through automation of discounts and billing rules in Thomson Reuters Elite Enterprise.
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Littler Mendelson | Professional Services | 2500 | $700M | United States | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2022 | n/a |
In 2022, Littler Mendelson implemented Thomson Reuters Elite Enterprise as its primary Legal Practice Management platform. The deployment targeted revenue accounting and billing operations, where transaction and ad-hoc activity documentation is maintained in Elite alongside ARCS, E-Billing Hub and client e-billing systems. The implementation explicitly supports the firm's billing teams, including the Kansas City office, for invoice preparation, review and issuance workflows.
Thomson Reuters Elite Enterprise was configured to support core Legal Practice Management capabilities, including matter and time linkage, time and expense capture reconciliation, WIP monitoring, accounts receivable management and electronic invoice production. Integration with DTE | Intapp Time is used to extract and analyze time data for billing runs, and Elite is used to capture client accounting and multi-currency revenue data for a portfolio of clients, offices and shareholders. The platform supports structured rate approval and invoice approval workflows aligned with firm billing policies.
Integrations documented in role responsibilities include ARCS and E-Billing Hub for e-billing exchange, and connectivity or operational processes with major client e-billing platforms such as Tracker, Tymetrix, Passport, Collaborati, Onit, CounselGo, CounselLink and Corridor. Operational coverage centers on the billing department and revenue teams who execute transactions, monitor WIP and AR and perform account reconciliations, with recordkeeping in Thomson Reuters Elite Enterprise. Users are expected to extract and analyze data from Elite for periodic and ad-hoc reporting.
Governance around the implementation enforces firm policies and external e-billing requirements, with explicit controls for invoice processes, rate approvals and insurance-pay billing workflows addressing reductions, rejections, appeals and deductibles. Role descriptions require demonstrated mastery of revenue accounting and client billing practices, technical proficiency with Elite and DTE | Intapp Time, and escalation pathways to department management for complex issue resolution. Operational procedures include routine account reconciliation, WIP control and execution of high-volume billing tasks consistent with the Legal Practice Management category.
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McCarter & English | Professional Services | 1000 | $250M | United States | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2015 | n/a |
In 2015, McCarter & English implemented Thomson Reuters Elite Enterprise for Legal Practice Management. The deployment targeted the firm’s finance function with a primary focus on Accounts Payable operations, led by the Accounts Payable Supervisor and coordinated with the Finance Manager. The firm is a 1000-employee professional services organization operating in the United States.
Thomson Reuters Elite Enterprise was configured to support accounts payable processing, trust and escrow accounting, payment execution, vendor management, and workflow automation. Implementation work included an online data entry capability for invoice intake, configurable approval routing that validated invoices with partners, handling attorneys and secretaries, and payment processing modules used to post deposit checks and wire funds to allocated accounts in Elite Enterprise. Automation of AP workflows and system upgrade configuration were central to the deployment.
Operational coverage focused on end-to-end AP activities, including invoice processing and reconciliation, vendor relationship and contract management, follow-up on past-due items, and preparation of data for client audits. Day-to-day operations were executed within Thomson Reuters Elite Enterprise by AP staff, with escalation paths to the Finance Manager and partner approvers for discrepancy resolution. The platform supported processing of Trust/Escrow accounts alongside corporate payables.
Governance changes included updated and newly documented AP procedures, formalized approval and escalation workflows, and role-based responsibilities for AP staff and finance leadership. Explicit outcomes reported during and after the program included a 70 percent reduction in invoice process time after introducing online data entry, a 40 percent increase in production following AP system upgrades and automated workflows, and a 40 percent improvement in AP workflow throughput through process reorganization. Negotiation of supplier payment and discount terms was conducted in parallel to system changes to align payments with contractual business terms.
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Professional Services | 4000 | $2.9B | United States | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2016 | n/a |
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Professional Services | 900 | $133M | United Kingdom | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2016 | n/a |
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Professional Services | 160 | $19M | United States | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2016 | n/a |
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Professional Services | 930 | $882M | United States | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2015 | n/a |
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Professional Services | 782 | $214M | United Kingdom | Thomson Reuters Elite | Thomson Reuters Elite Enterprise | Legal Practice Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Thomson Reuters Elite Enterprise
- Morningstar, a United States based Banking and Financial Services organization with 11115 Employees
- Digitalzone India, a India based Professional Services company with 700 Employees
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