List of TIBCO Collaborative Information Manager Customers
Palo Alto, 94304, CA,
United States
Since 2010, our global team of researchers has been studying TIBCO Collaborative Information Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TIBCO Collaborative Information Manager for Restaurant Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TIBCO Collaborative Information Manager for Restaurant Management include: Brinker International, a United States based Retail organisation with 68852 employees and revenues of $4.42 billion, Maggiano's Little Italy, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using TIBCO Collaborative Information Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brinker International | Retail | 68852 | $4.4B | United States | TIBCO Software | TIBCO Collaborative Information Manager | Restaurant Management | 2010 | n/a |
In 2010, Brinker International deployed TIBCO Collaborative Information Manager as a Menu Item Management implementation in the Restaurant Management category to centralize menu and PLU master data across its brands. The rollout targeted restaurant operations and master-data processes across the United States and international sites, establishing a single authoritative source for menu definitions.
TIBCO Collaborative Information Manager functioned as the centralized master data repository and distribution engine, supporting menu item records, PLU mappings, standardized menu layouts, and distribution scheduling. Configuration included template-driven menu layouts and controlled attribute sets for items, enabling automated propagation of PLU and pricing changes to downstream systems. The implementation embedded approval workflows and data validation rules to reduce manual edits and standardize content.
The system integrated with point of sale systems, PLU systems, and enterprise resource planning systems to automate distribution and synchronize master data, preserving consistency between back office and in-restaurant systems. Integration points were designed to support bi-directional PLU mapping and one-way distribution of menu content to POS endpoints. Operational ownership centered on restaurant operations and master-data teams who managed content updates and rollout coordination across brands.
Governance was formalized around master-data processes, with centralized control over menu templates and release sequencing to stores, which reduced training time and data errors. The deployment delivered standardized menu layouts and improved visibility into menu performance as reported by centralized item definitions and distribution logs.
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Maggiano's Little Italy | Leisure and Hospitality | 5000 | $2.0B | United States | TIBCO Software | TIBCO Collaborative Information Manager | Restaurant Management | 2020 | n/a |
In 2020, Maggiano's Little Italy deployed TIBCO Collaborative Information Manager as part of Brinker International's Menu Item Management program. The implementation addressed Restaurant Management needs by centralizing menu item master data and PLU catalogues to support consistent menu and price lookup administration across U.S. and international locations.
The deployment implemented a Menu Item Management solution that creates master data catalogues for PLU and menu items, and includes an intuitive business GUI, configurable rules and permissions, and automated workflows for new menu introductions, item maintenance, and change approvals. TIBCO Collaborative Information Manager enabled business users to author and control master data without heavy programming, while providing governance controls to enforce data quality and access policies.
Architecturally the TIBCO solution interfaces with the Price Look-up system, restaurant POS systems, the enterprise integration layer, and the ERP system, allowing data to be defined at the corporate Restaurant Support Center and distributed automatically to restaurants. The program supports Brinker brands including Maggiano's Little Italy, impacts corporate-owned restaurant team members across 1,200 plus locations, and is used by about 25 dedicated MDM users alongside broader operational teams.
Governance was formalized through configurable rules and permissions that shift stewardship to business stakeholders while maintaining IT oversight for integrations. Outcomes reported in the deployment include standardized menu layouts that speed server training, reduced manual data entry that frees restaurant managers to focus on guest service, increased data accuracy, and improved visibility into menu item performance at the individual restaurant level, with the repository extended to support new global restaurant design and launch initiatives.
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Buyer Intent: Companies Evaluating TIBCO Collaborative Information Manager
- Sohu.com Limited, a China based Professional Services organization with 4900 Employees
- Kohl's Department Stores, a United States based Retail company with 87000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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