List of tolk.ai Chatbot Customers
Since 2010, our global team of researchers has been studying tolk.ai Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased tolk.ai Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using tolk.ai Chatbot for Chatbots and Conversational AI include: France Titres, a France based Government organisation with 161 employees and revenues of $378.0 million, Uneo France, a France based Insurance organisation with 554 employees and revenues of $330.0 million, SPVIE, a France based Insurance organisation with 150 employees and revenues of $80.0 million, Glisshop, a France based Retail organisation with 110 employees and revenues of $54.0 million, Mutami France, a France based Insurance organisation with 110 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using tolk.ai Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The tolk.ai Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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France Pare-Brise France | Automotive | 63 | $24M | France | tolk.ai | tolk.ai Chatbot | Chatbots and Conversational AI | 2024 | n/a |
In 2024, France Pare-Brise France deployed tolk.ai Chatbot on its public website. The tolk.ai Chatbot is implemented as a cloud-hosted conversational interface embedded in the corporate website, serving as an automated customer engagement layer for inbound service queries and appointment requests. Deployment scope is focused on the customer-facing web touchpoint, providing 24/7 conversational access to service information and contact capture.
Functional configuration centers on intent and FAQ management, scripted conversational flows for appointment and quote capture, and escalation patterns to route complex interactions to human agents, aligning with standard Chatbots and Conversational AI capabilities. Knowledge base and response templates are maintained by site administrators and marketing operations, and session analytics are instrumented for operational monitoring and iterative tuning. France Pare-Brise France uses tolk.ai Chatbot, a Chatbots and Conversational AI application, to support customer engagement and online service functions.
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France Titres | Government | 161 | $378M | France | tolk.ai | tolk.ai Chatbot | Chatbots and Conversational AI | 2024 | n/a |
In 2024, France Titres deployed the tolk.ai Chatbot on its public website. The tolk.ai Chatbot is implemented as a Chatbots and Conversational AI solution to automate web-based citizen interactions, providing conversational user interface capabilities, FAQ automation and intent detection to handle common service inquiries. Configuration emphasized alignment of conversational flows with France Titres service content and embedding the chat interface directly on public-facing pages to support frontline citizen service workflows.
Integration is focused on the public-facing website where the chat interface captures routine queries and presents scripted guidance for transactions and information retrieval. Governance centered on conversational flow management, content curation and monitoring of interaction logs to enable iterative updates and ensure consistency with public sector content standards. Operational scope targets web-based citizen support rather than integration with back office ERP or case management systems.
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Glisshop | Retail | 110 | $54M | France | tolk.ai | tolk.ai Chatbot | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Glisshop implemented the tolk.ai Chatbot on their website, deploying a Chatbots and Conversational AI capability to support on-site customer interactions. The tolk.ai Chatbot was embedded as a web conversational interface and positioned to handle product discovery and routine customer inquiries for the e-commerce front-end.
The implementation leveraged standard Chatbots and Conversational AI functional components, including natural language understanding, intent recognition, dialogue management, and configurable response templates. Configuration work focused on multi-turn conversation flows and fulfillment-oriented prompts to guide shoppers through product search, sizing questions, and checkout-related guidance, with administrative interfaces for content updates and intent training.
Integration scope was limited to the Glisshop website, where the tolk.ai Chatbot operates as the primary conversational entry point for customers in France, and it is routed to existing human support channels when escalation is required. Operational ownership was aligned to customer service and e-commerce teams, with conversational content and taxonomy mapped to product categories and frequently asked questions.
Governance design included routine model retraining and conversation review workflows, a content approval process for canned responses, and staged rollout controls to validate conversation accuracy before broad live exposure. Training for agents and content owners emphasized intent tuning and escalation procedures, enabling continuous refinement of the tolk.ai Chatbot conversational models.
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Insurance | 110 | $40M | France | tolk.ai | tolk.ai Chatbot | Chatbots and Conversational AI | 2024 | n/a |
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Insurance | 130 | $15M | France | tolk.ai | tolk.ai Chatbot | Chatbots and Conversational AI | 2023 | n/a |
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Insurance | 150 | $80M | France | tolk.ai | tolk.ai Chatbot | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 15 | $1M | France | tolk.ai | tolk.ai Chatbot | Chatbots and Conversational AI | 2024 | n/a |
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Insurance | 554 | $330M | France | tolk.ai | tolk.ai Chatbot | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating tolk.ai Chatbot
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