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List of TotalSoft Charisma ERP Retail Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ana si Cornel Consumer Packaged Goods 774 $311M Romania TotalSoft TotalSoft Charisma ERP Retail Retail Management 2013 n/a
In 2013, Ana si Cornel implemented TotalSoft Charisma ERP Retail. The TotalSoft Charisma ERP Retail deployment focused on Retail Management for the meat industry, addressing retail outlets and downstream supply chain processes within the company in Romania. The implementation configured core retail capabilities including point of sale operations, inventory control, barcode driven item management, pricing and assortment workflows, and warehouse control tailored for perishable goods. Configuration emphasized traceability controls and batch and lot handling consistent with food industry Retail Management requirements. Integrations were a central element, with a bi-directional SAP interface connecting Charisma to SAP for master data and transactional flows, activation of SAP CWM as the industry solution for food, and implementation of SAP MM for materials management. The technical landscape also included hardware integration with Bizerba scales and barcode scanning to capture weight and itemization at retail and packing touchpoints. Project governance and rollout were associated with PLAUT Consulting Romania for integration and SAP coordination, and operational alignment engaged retail, warehouse, and production stakeholders to standardize workflows and traceability processes. Documentation and configuration targeted compliance with food industry handling and inventory controls rather than broader IT platform replatforming.
BNP Paribas Leasing Solutions Luxembourg Banking and Financial Services 25 $4M Luxembourg TotalSoft TotalSoft Charisma ERP Retail Retail Management 2013 n/a
In 2013, BNP Paribas Leasing Solutions Luxembourg implemented TotalSoft Charisma ERP Retail in a Retail Management deployment to support leasing, sales and back-office business functions. The implementation targeted regulatory requirements including SEPA and centralized support for the companys leasing operations across a web-enabled sales channel used by the BGL BNP Paribas sales force. The project was executed in three defined phases, prioritizing modules required for business continuity and regulatory compliance. TotalSoft Charisma ERP Retail was configured with Point of Sale, Core leasing functionalities, Accounting and a Document Management System in the first phase, followed by Business Intelligence, Point of Sale Web Leasing and a centralized DWH for reporting. A second phase added Customer Relationship Management modules with automation for Collection, Remarketing, Legal and Repossession, while e-care and Workflow support were planned as the final phase. Data migration from the in-house AS400 system was completed within two months and the solution was built on a web-enabled architecture that supported 600 concurrent sales force and credit analyst users at go live. Interfaces were developed to support complex reporting requirements including centralized BASEL 2 reporting and to meet SEPA data handling rules. The deployment used a shared technical infrastructure with BGL BNP Paribas and centralized the companys data into a single DWH to feed BI and regulatory reporting. Governance and rollout emphasized tight collaboration between TotalSofts implementation team, BGL BNP Paribas IT specialists and key users from BNP Paribas Leasing Solutions Luxembourg, with review and approval completed in two months and development finished by November. The go live delivered fully integrated modules, automated credit line granting, consolidated reporting capabilities and improved end to end process flows, and the project was reported as completed on schedule and within the agreed financial budget with no negative customer impact observed during the critical migration phase.
Carturesti Bookstores Retail 760 $112M Romania TotalSoft TotalSoft Charisma ERP Retail Retail Management 2012 n/a
In 2012, Carturesti Bookstores implemented TotalSoft Charisma ERP Retail to support bookstore retail operations in Romania. The TotalSoft Charisma ERP Retail implementation listed on the vendor site identifies use of retail/POS and retail back office modules to manage point of sale activity and back office retail processes. This deployment sits in the Retail Management category and addresses core retail functions including POS transactions, inventory visibility, pricing configuration and customer facing workflows. Vendor testimony on the Charisma site emphasizes Charisma's customizability and its support for regional retail processes, indicating configuration and local process adaptation were central to the rollout. The deployment architecture centers on integrated POS endpoints feeding a Charisma ERP Retail back office instance that consolidates sales and merchandising data, with module level configuration for retail and POS operations. Governance focus aligned retail operations and customer service teams to system defined processes, enabling ongoing configuration to meet Romanian bookstore requirements.
Farmexim Distribution 597 $173M Romania TotalSoft TotalSoft Charisma ERP Retail Retail Management 2016 n/a
In 2016 Farmexim implemented TotalSoft Charisma ERP Retail to support its distribution and pharmacy retail operations. The deployment aligns Farmexim directly with the Retail Management category and was aimed at standardizing pharmacy-specific workflows across wholesale distribution and chain retail customers. TotalSoft Charisma ERP Retail was configured to deliver core Retail Management modules including sales tracking, stock management, regulatory inventory controls, and financial information reporting tailored to pharmaceutical requirements. Configuration work emphasized batch and expiration tracking, pricing and promotions logic, inventory replenishment automation, and accounting-ready transaction posting to support retail and distribution financial flows. Operational scope covered distribution, warehouse, sales and finance departments within Farmexim, enabling centralized visibility of sales and stock across wholesale and pharmacy chain channels in Romania. The implementation positioned TotalSoft Charisma ERP Retail as the primary system of record for order fulfillment, inventory control, and retail reporting, and included integrations and interfaces to operational reporting and finance workflows consistent with pharmacy distribution needs. Industry references note that TotalSoft solutions are used by seven of the first ten drug distributors, and that large pharmacy chains benefit from high-performance systems of sales tracking, stocks and financial information. Governance and rollout work for Farmexim focused on pharmacy-specific configuration, role-based workflows, and operational training to align sales, warehouse, and accounting users with the new retail management processes.
Germanos Romania Retail 855 $40M Romania TotalSoft TotalSoft Charisma ERP Retail Retail Management 2003 n/a
In 2003, Germanos Romania implemented TotalSoft Charisma ERP Retail, a Retail Management application to centralize store operations across its Romanian network. The initiative focused on establishing a centralized retail backbone to support store POS, inventory and service-tracking workflows for the national chain. The TotalSoft Charisma ERP Retail deployment delivered core POS functionality and retail WMS interoperability, and was configured to support both online and offline store modes to ensure continuity of sales operations. Functional modules covered retail transaction processing, inventory control, and IMEI-based service-tracking to manage device-level serial tracking and service workflows. Configuration work included retail master data consolidation, price and promotion controls, and offline transaction queuing common to Retail Management systems. Integrations were implemented with point of sale endpoints and retail WMS interfaces to synchronize stock levels and invoice data between stores and central operations. The implementation introduced real-time reporting feeds to central teams for consolidated inventory and sales visibility within Romania. Operational coverage explicitly included retail, inventory and service functions across the Romanian store network. Project governance centralized processes and eliminated reliance on Excel-based spreadsheets for stock and invoice handling, standardizing workflows for service-tracking and returns. The rollout emphasized faster recovery times for offline mode reconciliation and improved stock and invoice handling according to the vendor case study. TotalSoft Charisma ERP Retail became the system of record for retail transaction, inventory and service-tracking business functions under a unified Retail Management platform.
Leisure and Hospitality 245 $28M Romania TotalSoft TotalSoft Charisma ERP Retail Retail Management 2016 n/a
Retail 226 $37M Romania TotalSoft TotalSoft Charisma ERP Retail Retail Management 2014 n/a
Retail 648 $80M Romania TotalSoft TotalSoft Charisma ERP Retail Retail Management 2011 n/a
Consumer Packaged Goods 143 $153M Romania TotalSoft TotalSoft Charisma ERP Retail Retail Management 2011 n/a
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FAQ - APPS RUN THE WORLD TotalSoft Charisma ERP Retail Coverage

TotalSoft Charisma ERP Retail is a Retail Management solution from TotalSoft.

Companies worldwide use TotalSoft Charisma ERP Retail, from small firms to large enterprises across 21+ industries.

Organizations such as Ana si Cornel, Farmexim, Rodbun, Carturesti Bookstores and Noriel are recorded users of TotalSoft Charisma ERP Retail for Retail Management.

Companies using TotalSoft Charisma ERP Retail are most concentrated in Consumer Packaged Goods, Distribution and Retail, with adoption spanning over 21 industries.

Companies using TotalSoft Charisma ERP Retail are most concentrated in Romania, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TotalSoft Charisma ERP Retail across Americas, EMEA, and APAC.

Companies using TotalSoft Charisma ERP Retail range from small businesses with 0-100 employees - 11.11%, to mid-sized firms with 101-1,000 employees - 88.89%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of TotalSoft Charisma ERP Retail include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TotalSoft Charisma ERP Retail customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Retail Management.