List of Trapeze Workforce Management Customers
Trapeze Group
5060 Spectrum Way,
Mississauga, L4W 5N5, ON,
Canada
Mississauga, L4W 5N5, ON,
Canada
1 905-629-8727
Professional Services
1100
$100M
Since 2010, our global team of researchers has been studying Trapeze Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Trapeze Workforce Management for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Trapeze Workforce Management for Workforce Management include: Qube Holdings, a Australia based Transportation organisation with 10000 employees and revenues of $2.67 billion, SCT Group, a Australia based Transportation organisation with 2000 employees and revenues of $300.0 million, Central New York Regional Transportation Authority, a United States based Government organisation with 573 employees and revenues of $93.0 million, Keretapi Tanah Melayu, a Malaysia based Transportation organisation with 300 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Trapeze Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Central New York Regional Transportation Authority | Government | 573 | $93M | United States | Trapeze Group | Trapeze Workforce Management | Workforce Management | 2014 | n/a |
In 2014, Central New York Regional Transportation Authority implemented Trapeze Workforce Management. The Trapeze Workforce Management deployment targeted Workforce Management for transit operations, aiming to improve controls, security, and operational efficiencies across scheduling and personnel administration.
Configuration focused on core Workforce Management capabilities typical for transit, including vehicle operator rostering, duty and run cutting, time and attendance, leave management, and automated rule enforcement for hours and overtime. Implementation work included scheduling templates, exception workflows, and configuration of transit specific labor and pay rules to support payroll validation and reduce manual roster adjustments.
The deployment was positioned alongside broader software improvements at CNYRTA, including Maintenance Connection, RISC, PDS Vista, and GenFare farebox technology, to create operational consistency across maintenance, operations, and fare collection systems. Trapeze Workforce Management supported operations, scheduling, and human resources teams for day to day crew management, and exported operational and payroll data to downstream reporting and payroll workflows where required.
Governance and process work accompanying the rollout emphasized stronger access controls, security hardening, and standardized scheduling policies to improve compliance and auditability. This implementation was part of an ongoing effort to enhance network systems and technology solutions and to create new efficiencies in business processes across the authority.
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Keretapi Tanah Melayu | Transportation | 300 | $35M | Malaysia | Trapeze Group | Trapeze Workforce Management | Workforce Management | 2024 | n/a |
In 2024, Keretapi Tanah Melayu implemented Trapeze Workforce Management to digitise rail crew scheduling, rostering and crew communications across its Malaysian operations. The deployment positioned Trapeze Workforce Management as the central Workforce Management application for crew planning, operational rostering and field crew communications supporting both passenger and freight services in Malaysia.
Configuration emphasis aligned with common Workforce Management capabilities, inferred from the vendor case study to include rostering, scheduling and a mobile crew application. Functional workflows implemented included timetable-aware schedule generation, rule-based roster creation and coverage logic, automated crew notifications and in-field schedule acknowledgement and updates through the mobile crew app.
Operational scope covered KTMB operations control, crew management and mobile operations teams across its Malaysian network, with governance centered on a coordinated scheduling unit to enforce roster rules and approvals and to manage change communications. The implementation delivered faster scheduling and reported productivity gains according to the case study, with the new system serving as the authoritative scheduling source for crew allocation and real-time crew communications.
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Qube Holdings | Transportation | 10000 | $2.7B | Australia | Trapeze Group | Trapeze Workforce Management | Workforce Management | 2024 | n/a |
In 2024 Qube Holdings implemented Trapeze Workforce Management as a Workforce Management solution to support rostering for its Australian rail operations. The initial deployment targeted east coast depots, aligning operational scheduling with HR and payroll workflows across multiple sites.
The implementation configured core rostering and scheduling capabilities within Trapeze Workforce Management, including shift pattern management and rule-based roster generation to support rail crew assignment. The deployment was structured to expose integration points for fatigue management controls and time and attendance capture, consistent with Workforce Management functional workflows.
Public statements note that the Trapeze Workforce Management implementation integrates with existing fatigue management and payroll systems, enabling data flows between operational rostering and HR payroll processing. Operational coverage focuses on rail operations teams and HR/payroll functions across the east coast depot network.
Governance centered on coordinating rostering processes with fatigue compliance and payroll interfacing, creating a single roster-to-payline workflow for rail operations and HR stakeholders. Rollout details emphasize staged depot onboarding and cross-functional process alignment between operations and HR to manage rostering and fatigue controls within Trapeze Workforce Management.
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SCT Group | Transportation | 2000 | $300M | Australia | Trapeze Group | Trapeze Workforce Management | Workforce Management | 2024 | n/a |
In 2024, SCT Group deployed Trapeze Workforce Management to automate rostering, forecasting and compliance for train drivers, shunters and maintenance staff across its national Australian operations. Trapeze Workforce Management, categorized as Workforce Management, is being used as a rail operations and HR application under a multi-year agreement and vendor materials indicate a phased deployment was underway at publication.
The deployment emphasizes rostering and forecasting modules configured to support crew scheduling, demand forecasting and roster rule enforcement. Configuration work includes automated roster generation, forecast-driven staffing models and compliance checks for qualifications and work-hour rules, reflecting standard Workforce Management functional workflows such as scheduling engines, forecasting modules and compliance workflows.
Operational scope covers SCT Group national operations in Australia and targets rail operational roles including train drivers, shunters and maintenance teams, with the program touching both operations planning and HR workforce administration. The vendor statement of a phased deployment implies a staged rollout across sites or operational units and a centralized Trapeze instance is being provisioned to consolidate rostering and forecasting across the estate.
Governance changes align with implementing standardized roster governance, cross-functional approval workflows and compliance orchestration between HR and operations, supporting automated rostering and forecast-based crew allocation. The implementation narrative positions Trapeze Workforce Management as the core Workforce Management system for SCT Group to centralize scheduling, forecasting and compliance processes for rail personnel.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Trapeze Workforce Management Coverage
Trapeze Workforce Management is a Workforce Management solution from Trapeze Group.
Companies worldwide use Trapeze Workforce Management, from small firms to large enterprises across 21+ industries.
Organizations such as Qube Holdings, SCT Group, Central New York Regional Transportation Authority and Keretapi Tanah Melayu are recorded users of
Trapeze Workforce Management for Workforce Management.
Companies using Trapeze Workforce Management are most concentrated in Transportation and Government, with adoption spanning over 21 industries.
Companies using Trapeze Workforce Management are most concentrated in Australia, United States and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Trapeze Workforce Management across Americas, EMEA, and APAC.
Companies using Trapeze Workforce Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of Trapeze Workforce Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Trapeze Workforce Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.