List of TripAdvisor Bokun Customers
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United States
Since 2010, our global team of researchers has been studying TripAdvisor Bokun customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TripAdvisor Bokun for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TripAdvisor Bokun for Reservation and Booking Management include: British Airways United Kingdom, a United Kingdom based Transportation organisation with 40521 employees and revenues of $17.81 billion, British Airways United Kingdom, a United Kingdom based Transportation organisation with 37401 employees and revenues of $17.76 billion, Hilton, a United States based Leisure and Hospitality organisation with 181000 employees and revenues of $11.17 billion, Red Roof Inn, a United States based Leisure and Hospitality organisation with 6500 employees and revenues of $2.30 billion, Barcelo Hotel Group Spain, a Spain based Leisure and Hospitality organisation with 13900 employees and revenues of $838.0 million and many others.
Contact us if you need a completed and verified list of companies using TripAdvisor Bokun, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TripAdvisor Bokun customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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189 TAXI Azerbaijan | Transportation | 56 | $3M | Azerbaijan | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2018 | n/a |
In 2018, 189 TAXI Azerbaijan implemented TripAdvisor Bokun for Reservation and Booking Management. TripAdvisor Bokun is deployed as the customer-facing booking solution on the company website, providing an online reservation channel for ride bookings and ancillary services.
The deployment leverages TripAdvisor Bokun core booking engine capabilities, including real-time availability and inventory control, a web-embedded booking widget, reservation and booking management in the admin console, and configurable pricing and cancellation rules. Configuration work focused on aligning the Bokun booking flow with 189 TAXI Azerbaijan service types and fare structures, and on provisioning user access for customer service and operations staff to manage bookings.
Operational coverage is centered on the corporate website as the primary distribution touchpoint, with business functions impacted including reservations, customer service, and operations. Governance was implemented through centralized administration in the TripAdvisor Bokun console, standard operating procedures for booking handling and cancellations, and role-based access for staff administering reservations and customer inquiries.
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A Ghostly Encounter | Professional Services | 10 | $1M | United States | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2021 | n/a |
In 2021, A Ghostly Encounter implemented TripAdvisor Bokun to manage online reservations for its guided tours. The deployment of TripAdvisor Bokun serves the company as its Reservation and Booking Management solution and is embedded directly on the company website to capture customer bookings and manage tour schedules.
Configuration centers on core booking engine capabilities typical of Reservation and Booking Management platforms, including real-time inventory control, calendar availability, reservation record management, and customer-facing booking flows. The implementation is scoped to customer-facing sales and tour operations within the United States, with the Bokun widget routing bookings and confirmations through the application interface. Operational governance consolidated reservation ownership within the operations function, standardizing booking intake, availability updates, and cancellation procedures through TripAdvisor Bokun.
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Abbey House Inn United States | Leisure and Hospitality | 10 | $1M | United States | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2020 | n/a |
In 2020, Abbey House Inn implemented TripAdvisor Bokun as its Reservation and Booking Management solution. The boutique leisure property uses TripAdvisor Bokun on their website to capture direct bookings and present real time availability to guests.
TripAdvisor Bokun was configured to provide a web-embedded booking engine and availability calendar, with central booking management handled through the Bokun dashboard. Operational scope covers front desk reservation handling and online direct bookings, with staff managing rate and inventory updates through the application, and workflows organized around online check availability and booking confirmation processes. The deployment emphasizes online booking integration with the Abbey House Inn website, aligning the Reservation and Booking Management application with reservation operations for a small hospitality team.
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Acacia Safaris Uganda | Leisure and Hospitality | 25 | $1M | Uganda | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2019 | n/a |
In 2019 Acacia Safaris Uganda implemented TripAdvisor Bokun as its Reservation and Booking Management solution on its public website. The deployment embedded TripAdvisor Bokun's booking engine directly into the site to enable direct online reservations for safaris and day tours.
Functional capabilities implemented include product catalog and inventory management, calendar and availability controls, reservation capture and confirmation workflows, and checkout orchestration consistent with Reservation and Booking Management platforms. Operational scope centers on front-office reservation handling and customer booking touchpoints for Acacia Safaris Uganda, aligning sales and operations workflows for tour scheduling and availability management, with governance focused on centralized booking records and role-based staff access for booking agents and operations coordinators.
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Advantage Hospitality United States | Leisure and Hospitality | 60 | $4M | United States | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2016 | n/a |
In 2016, Advantage Hospitality United States implemented TripAdvisor Bokun as its Reservation and Booking Management application to support direct online reservations and booking operations on the property website. TripAdvisor Bokun was embedded into the hotel booking flows to capture direct bookings from the website and to present availability and rates to guests in real time.
The implementation leveraged core Reservation and Booking Management capabilities typical of the category, including a booking engine and on-site booking widget, inventory and rate management, booking calendar and availability control, and booking confirmation workflows. TripAdvisor Bokun provided a staff-facing bookings dashboard and reservation inbox for managing guest requests and amendments, and configuration focused on booking rules and rate application suitable for a single-property hospitality operator.
Integrations were centered on the public hotel website where TripAdvisor Bokun handled storefront booking capture and guest checkout flows. Operational coverage was property-level, with reservations, front desk, revenue and marketing teams using TripAdvisor Bokun to manage online bookings and content on the hotel pages.
Governance work emphasized centralized booking rules, user access controls for front desk and reservations staff, and content management for rate and room descriptions to ensure consistency across web booking flows. Training and process alignment concentrated on staff adoption of TripAdvisor Bokun workflows for handling confirmations, cancellations and modifications through the website booking interface.
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Leisure and Hospitality | 50 | $5M | Singapore | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2022 | n/a |
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Leisure and Hospitality | 300 | $40M | Iceland | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2023 | n/a |
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Professional Services | 250 | $25M | United States | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2020 | n/a |
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Leisure and Hospitality | 10 | $1M | Portugal | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2019 | n/a |
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Leisure and Hospitality | 850 | $85M | Greece | TripAdvisor | TripAdvisor Bokun | Reservation and Booking Management | 2016 | n/a |
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Buyer Intent: Companies Evaluating TripAdvisor Bokun
- EDMUNDO Bucharest, a Romania based Education organization with 30 Employees
- University of Amsterdam, a Netherlands based Education company with 5493 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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