List of Trustwave Managed Services Customers
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Since 2010, our global team of researchers has been studying Trustwave Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Trustwave Managed Services for Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Trustwave Managed Services for Security MSP include: Temple University Health System, a United States based Healthcare organisation with 10000 employees and revenues of $2.55 billion, Australian Pacific Airports (Melbourne Airport), a Australia based Transportation organisation with 405 employees and revenues of $800.0 million, Higgins Coatings, a Australia based Construction and Real Estate organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Trustwave Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Australian Pacific Airports (Melbourne Airport) | Transportation | 405 | $800M | Australia | Trustwave | Trustwave Managed Services | Security MSP | 2024 | n/a |
In 2024 Australian Pacific Airports operating as Melbourne Airport engaged Trustwave Managed Services to strengthen its security operations across the airport environment in Victoria, Australia. The engagement centralized Security MSP capabilities to provide continuous monitoring, enhanced detection and response, and threat intelligence focused on protecting passenger data and airport operational systems.
Trustwave Managed Services implemented managed SOC workflows that delivered enhanced detection and response, proactive monitoring, and threat intelligence. Implementation emphasized 24x7 monitoring, alert triage and incident response orchestration, alongside log collection, correlation, threat hunting and threat feed ingestion to elevate cybersecurity maturity and operational visibility.
Operational coverage targeted security operations and IT functions that support passenger processing and airport operations at Melbourne Airport. Governance adjustments integrated MSS alerting into existing incident management processes and established continuous monitoring SLAs and escalation workflows, with the engagement delivering enhanced detection and response, proactive monitoring and threat intelligence to protect passenger data and airport operations.
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Higgins Coatings | Construction and Real Estate | 1000 | $250M | Australia | Trustwave | Trustwave Managed Services | Security MSP | 2023 | n/a |
In 2023, Higgins Coatings implemented Trustwave Managed Services in a Security MSP engagement to provide co-managed security operations and Managed Detection and Response. The deployment targeted Higgins Coatings Australian operations and was intended to augment a small internal IT team with 24/7 monitoring and incident response capabilities.
The implementation established a co-managed SOC model that combined Trustwave Managed Services Managed Detection and Response with Higgins Coatings existing Microsoft XDR investment. The configuration centralized telemetry and alerting streams into Trustwave monitoring, enabling continuous threat detection, alert triage, investigation workflows, and coordinated incident response. Functional capabilities implemented included 24/7 monitoring, MDR analyst coverage, threat detection and triage, and incident coordination.
Operational governance was structured as a shared responsibility model with Trustwave responsible for continuous monitoring and initial response, and Higgins Coatings retaining business decision authority for escalations and remediation priorities. Reported outcomes included reduced load on the small internal IT team, improved cyber resilience, and faster action on incidents while maintaining business priorities.
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Temple University Health System | Healthcare | 10000 | $2.6B | United States | Trustwave | Trustwave Managed Services | Security MSP | 2024 | n/a |
In 2024, Temple University Health System engaged Trustwave Managed Services to migrate its security estate into a Microsoft E5 environment and to implement a co-managed Security Operations Center and Managed Detection & Response. The engagement is categorized under Security MSP and consolidated multiple vendor contracts to simplify vendor management across Temple Health.
Trustwave Managed Services provisioned a co-managed SOC and MDR capability, configuring continuous monitoring, threat detection rules, incident triage workflows, and response orchestration aligned to Microsoft E5 telemetry. The implementation included ingestion and normalization of Epic and other EHR logs to improve visibility into clinical system events and to centralize alerting and investigation workflows.
Integrations explicitly included Microsoft E5 as the primary telemetry and control plane and Epic EHR log aggregation for clinical monitoring. Operational coverage targeted Temple Health security operations and clinical IT monitoring within the U.S. healthcare environment, improving cross-functional visibility between security teams and clinical system owners.
Governance moved to a shared operating model with formalized responsibilities for detection, investigation, and remediation between Trustwave and Temple Health security staff. The engagement accelerated threat detection and response and produced financial savings from E5 optimization, while consolidation of vendor contracts improved vendor governance and operational clarity.
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