List of Tungsten PSIcapture Customers
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Since 2010, our global team of researchers has been studying Tungsten PSIcapture customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tungsten PSIcapture for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tungsten PSIcapture for Intelligent Document Processing include: Microsoft, a United States based Professional Services organisation with 221000 employees and revenues of $243.00 billion, Mutual De Seguridad Chile, a Chile based Insurance organisation with 4000 employees and revenues of $1.30 billion, SkyCity Entertainment Group, a New Zealand based Leisure and Hospitality organisation with 4500 employees and revenues of $522.0 million, Sitro Group, a Australia based Distribution organisation with 100 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Tungsten PSIcapture, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tungsten PSIcapture customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Microsoft | Professional Services | 221000 | $243.0B | United States | Tungsten Automation | Tungsten PSIcapture | Intelligent Document Processing | 2021 | n/a |
In 2021, Microsoft deployed Tungsten PSIcapture, an Intelligent Document Processing application, within its Legal & Corporate Affairs division to scan and migrate physical legal records into SharePoint as part of a United States records management deployment. The implementation centralized capture workflows for high volume archival records and established a single digital ingress for legacy paper documents.
The deployment of Tungsten PSIcapture included high throughput scanning and batch capture configurations, automated optical character recognition and text extraction, and indexed metadata capture for legal document classification and search. Validation and exception handling workflows were configured to support legal staff review, and batch export routines were built to move processed assets into SharePoint document libraries.
Integration was centered on Microsoft SharePoint as the target repository, enabling 24/7 digital access to scanned records for counsel and records managers. The records management deployment processed large volumes of pages, reported at over one million scanned, and operated across Legal & Corporate Affairs teams in the United States.
Governance changes focused on digitization workflow orchestration and records access processes, aligning scan intake, metadata standards, and retention labels with legal records management practices. The implementation of Tungsten PSIcapture provided continuous digital access, dramatically reduced physical storage and retrieval overhead, and significantly sped document retrieval for legal staff as reported in the deployment notes.
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Mutual De Seguridad Chile | Insurance | 4000 | $1.3B | Chile | Tungsten Automation | Tungsten PSIcapture | Intelligent Document Processing | 2018 | n/a |
In 2018, Mutual De Seguridad Chile deployed Tungsten PSIcapture as an Intelligent Document Processing solution to automate claims intake and reduce manual data entry. Mutual De Seguridad Chile implemented Tungsten PSIcapture to OCR, classify, and publish claims and supporting documents into enterprise document stores.
The implementation leveraged Tungsten PSIcapture capabilities for document OCR, automated classification, data extraction, and rule-based publishing. The Tungsten PSIcapture Intelligent Document Processing deployment incorporated database lookups to validate extracted fields and increase accuracy before documents were published to the document repository.
Tungsten PSIcapture was integrated with SharePoint, creating an end to end intake pipeline that converted paper and scanned items into searchable, indexed records in SharePoint libraries. The Chile based deployment focused on the claims processing business function, improving document searchability and streamlining how claims and supporting documents are stored and retrieved.
Operational changes included automated intake workflows, classification rules, and publishing processes that reduced manual data entry for claims processing and improved accuracy through database validation. The deployment prioritized document indexing and searchable metadata in SharePoint, and outcomes reported included reduced claim processing time, improved document searchability, and increased accuracy when publishing to SharePoint.
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Sitro Group | Distribution | 100 | $12M | Australia | Tungsten Automation | Tungsten PSIcapture | Intelligent Document Processing | 2021 | Digital Document Solutions |
In 2021, Sitro Group implemented Tungsten PSIcapture as an Intelligent Document Processing solution deployed in Australia to digitally capture and process high volumes of retail orders. The deployment aimed to ensure warehouses receive timely, error free pick lists and to remove the need for staff to print and manually sort paper orders. The use case centered on order intake and fulfillment orchestration within distribution operations.
The Tungsten PSIcapture implementation encompassed document capture, OCR driven data extraction, validation and automated classification to convert incoming order documents into structured data. Configuration included automated generation of electronic pick lists and creation of persistent order audit trails, enabling indexed retrieval and traceability of order documents. Workflows were instrumented to route processed orders directly into warehouse handoff queues to accelerate the transition from order capture to fulfillment.
Digital Document Solutions served as the system integrator for the rollout, executing deployment and configuration across Sitro Group warehouse and order processing functions. Operational governance shifted away from printed paperwork to an electronic routing model, changing handoff procedures for warehouse staff and formalizing audit trail requirements. Reported outcomes from the implementation included reduced printing and manual sorting, improved order auditability and a faster handoff to warehouse operations.
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Leisure and Hospitality | 4500 | $522M | New Zealand | Tungsten Automation | Tungsten PSIcapture | Intelligent Document Processing | 2015 | n/a |
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