List of Tyler New World HCM Customers
Plano, 75024, TX,
United States
Since 2010, our global team of researchers has been studying Tyler New World HCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler New World HCM for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler New World HCM for Core HR include: City of Brownsville, TX, a United States based Government organisation with 1200 employees and revenues of $253.0 million, City of Lewisville, TX, a United States based Government organisation with 899 employees and revenues of $246.0 million, City of Pearland, TX, a United States based Government organisation with 750 employees and revenues of $123.0 million, City of Rockwall, TX, a United States based Government organisation with 605 employees and revenues of $82.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler New World HCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Brownsville, TX | Government | 1200 | $253M | United States | Tyler Technologies | Tyler New World HCM | Core HR | 2010 | n/a |
In 2010, City of Brownsville, TX implemented Tyler New World HCM as its Core HR system. The deployment established a centralized human resources platform to support municipal HR operations for roughly 1,200 city employees across departmental HR functions.
Tyler New World HCM was configured to deliver Core HR capabilities aligned with public sector needs, including employee self-service, personnel record management, position control, benefits administration, and time and attendance workflows. The city exposes employee access through the eSuite Employee page at https://esuite.cob.us/websites.HR.Portal/Default.aspx, which serves as the primary employee portal for HR forms, profile management, and pay information.
Operational governance is centered in the city HR department with role based access controls and centralized personnel records to support hiring, onboarding, and workforce administration. The implementation positions Tyler New World HCM as the authoritative Core HR application for City of Brownsville, TX human resources processes and municipal workforce administration.
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City of Lewisville, TX | Government | 899 | $246M | United States | Tyler Technologies | Tyler New World HCM | Core HR | 2021 | n/a |
In 2021, the City of Lewisville implemented Tyler New World HCM as its Core HR application. The deployment targeted centralizing human capital records for the Human Resources department to support compensation, recruitment, payroll, benefits administration, and position classification workflows.
Tyler New World HCM was configured to manage employee master data, position control, compensation tables, and document imaging, and to support applicant processing and pre-employment actions. The implementation leveraged Core HR functional modules for personnel administration, payroll interfacing, and compensation management, with configuration emphasis on data accuracy, role based access, and Excel based data import and export for market studies and classification analysis. System settings were aligned to capture job description metadata and maintain compensation related records used for salary surveys and classification reviews.
Operational documentation and job duties indicate integration points between Tyler New World HCM and NeoGov Onboard for applicant intake, E-Verify for eligibility checks, and a background screening program for pre-employment verification. Document imaging within Tyler New World HCM was used to retain hiring paperwork, pay range notices, and job classification documentation. Primary operational users include HR technicians, recruiters, payroll clerks, hiring managers, and compensation administrators within the Human Resources department.
Governance and workflow controls emphasize standardized job description updates, HR led job evaluation and classification processes, and permissioned access for confidential compensation inquiries. Routine administrative workflows supported by the system include applicant tracking, coordination of pre-employment testing and physicals, and data handoffs between recruitment, payroll, benefits, and risk management functions to ensure municipal policy compliance.
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City of Pearland, TX | Government | 750 | $123M | United States | Tyler Technologies | Tyler New World HCM | Core HR | 2019 | n/a |
In 2019, City of Pearland, TX implemented Tyler New World HCM as its Core HR system to centralize HR workflows and employee data across municipal departments. The deployment targeted a municipal workforce of roughly 750 employees and was executed with direct HR involvement from business partners and training leads responsible for mid to large business units.
Tyler New World HCM was configured to support core HR capabilities including centralized employee master records, onboarding workflow orchestration, position management and HRIS case management aligned to municipal HR processes. Configuration work included building onboarding sequences and training touchpoints consistent with the citys revised new hire orientation and organizational learning objectives.
The program included testing and execution activities tied explicitly to the New World ERP HRIS platform from Tyler Technologies, and the implementation was aligned with an organizational learning management platform that had been rolled out to 14 business units and more than 650 employees. Operational coverage emphasized HR service delivery, employee relations case handling, and coordination between HR, supervisors and executive management across city departments.
Governance and process changes were driven by HR Business Partner and Training and Development roles that advised leadership, executed testing, and restructured onboarding and training workflows. Work included advising managers on employee relations, developing a mediation policy to provide alternatives to disciplinary processes, and creating formal partnerships with directors and supervisors to sustain engagement and talent development.
Operational scope for Tyler New World HCM encompassed core human resources administration, onboarding and training coordination, and HR advisory functions across municipal business units. Tyler New World HCM served as the citys Core HR backbone, supporting HRIS functionality, onboarding automation and alignment with the citys enterprise learning platform.
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Government | 605 | $82M | United States | Tyler Technologies | Tyler New World HCM | Core HR | 2018 | n/a |
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