List of UiPath Action Center Customers
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Since 2010, our global team of researchers has been studying UiPath Action Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UiPath Action Center for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UiPath Action Center for Robotic Process Automation include: Cognizant, a United States based Professional Services organisation with 349800 employees and revenues of $19.74 billion, Autodesk, a United States based Professional Services organisation with 15300 employees and revenues of $6.13 billion, Alter Domus, a Luxembourg based Professional Services organisation with 4983 employees and revenues of $768.0 million and many others.
Contact us if you need a completed and verified list of companies using UiPath Action Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UiPath Action Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alter Domus | Professional Services | 4983 | $768M | Luxembourg | UiPath | UiPath Action Center | Robotic Process Automation | 2019 | n/a |
In 2019 Alter Domus deployed UiPath Action Center as part of a Robotic Process Automation initiative to automate document intensive financial services processes such as bank statements and financial accounting documents. The implementation centered on UiPath tooling applied to repetitive, high volume document workflows within Alter Domus financial operations headquartered in Luxembourg.
The UiPath Action Center deployment emphasized human in the loop validation and exception handling alongside unattended robot execution, enabling staged validation workflows and approvals. Core capabilities implemented included document ingestion and document processing automation, validation stations for exception review, and orchestration for scheduling and robot lifecycle management using UiPath Orchestrator.
Integrations focused on internal processing touchpoints, with the UiPath Action Center and Validation Station interfacing to Orchestrator to coordinate workload across robots and validation queues. Operational coverage targeted accounting and finance processing within European operations, concentrating on end to end document processing pipelines rather than broad enterprise service automation.
Rollout was executed rapidly, scaling to approximately 10 robots and around 20 automated processes within six months, and the program freed roughly 1,000 hours of staff time according to case study details. Governance emphasized staged automation, human validation using UiPath Action Center workflows, and centralized orchestration to manage robot scheduling and exception routing.
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Autodesk | Professional Services | 15300 | $6.1B | United States | UiPath | UiPath Action Center | Robotic Process Automation | 2018 | n/a |
In 2018 Autodesk implemented UiPath Action Center as part of a Robotic Process Automation initiative targeting its global finance operations based in the United States. The deployment concentrated on finance use cases such as automated credit checks and payroll processing, positioning UiPath Action Center as the human-in-the-loop orchestration layer for exception handling and manual approvals.
Autodesk configured UiPath Action Center to monitor robot queues, enforce SLA rules, and automatically assign issues to specific users, using Action Center workflows to centralize ticket triage and escalation outside conventional ticketing tools. Functional capabilities implemented include queue monitoring, SLA management, human approval tasks, and automated assignment logic that routes exceptions to finance operators for resolution.
Operational coverage remained focused on finance teams, where the Action Center platform became the primary mechanism to surface and manage automation exceptions across credit and payroll workflows. Autodesk engineers are quoted on UiPath product materials describing their use of Actions, confirming internal adoption and practitioner-level validation of Action Center as an operational tool.
Governance and process changes emphasized automated assignment and SLA-driven queues to reduce dependence on legacy ticketing processes, improving response times and reducing reliance on ticketing tools as reported in vendor materials. The implementation narrative centers on UiPath Action Center providing orchestration and human workflow management within Autodesk finance, illustrating a category-aligned Robotic Process Automation deployment model.
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Cognizant | Professional Services | 349800 | $19.7B | United States | UiPath | UiPath Action Center | Robotic Process Automation | 2020 | n/a |
In 2020, Cognizant deployed UiPath Action Center as part of a Robotic Process Automation implementation to support document heavy healthcare workflows for a New York based healthcare provider. The implementation targeted specific business functions including credit memo adjustments and PII PHI redaction, positioning UiPath Action Center as the human validation and correction interface cited by Cognizant.
UiPath Action Center was configured to orchestrate human in the loop validation steps, working alongside UiPath Document Understanding to capture, classify and extract information from documents. The deployment leveraged AI Center for model training and lifecycle management, enabling extracted data and human corrections to feed model retraining and improve extraction accuracy over time.
The architecture was implemented across North America and Europe, integrating UiPath Document Understanding and AI Center with Action Center to route exceptions and uncertain extractions to human reviewers. This cross region scope focused on document intensive processing pipelines, centralizing validation tasks in Action Center while keeping document ingestion and AI model services coordinated through UiPath components.
Governance centered on Action Center as the correction interface, with workflows designed to surface exceptions for human review and to capture corrected labels back into AI Center for training. Cognizant reported reduced manual data entry time and faster processing, and noted improved processing throughput and shorter model training times as direct effects of the combined UiPath Action Center, Document Understanding and AI Center implementation.
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