List of Unblu Platform Customers
Basel, 4051,
Switzerland
Since 2010, our global team of researchers has been studying Unblu Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Unblu Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Unblu Platform for Chatbots and Conversational AI include: Schwabisch Hall Kreditservice, a Germany based Banking and Financial Services organisation with 1417 employees and revenues of $134.0 million, Elektro-Material, a Switzerland based Distribution organisation with 700 employees and revenues of $100.0 million, Unblu, a Switzerland based Professional Services organisation with 100 employees and revenues of $10.0 million, Hps, a Vietnam based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Unblu Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Unblu Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Elektro-Material | Distribution | 700 | $100M | Switzerland | Unblu | Unblu Platform | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Elektro-Material implemented Unblu Platform to deliver on-site conversational engagement on its website. The Unblu Platform deployment provided a browser-based web chat layer to support customer-facing interactions for the Swiss distribution business, embedding real-time conversational access directly into the corporate site.
Functional capabilities implemented aligned with Chatbots and Conversational AI patterns, including live chat, conversational workflows, automated routing to internal agents, conversation handoff and persistent chat transcripts to preserve session context. Operational scope focused on customer service and sales touchpoints, and governance centered on configuring routing rules, agent collaboration workflows and transcript retention policies to operationalize conversational support through Unblu Platform.
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Hps | Retail | 10 | $1M | Vietnam | Unblu | Unblu Platform | Chatbots and Conversational AI | 2017 | n/a |
In 2017 Hps implemented Unblu Platform on its website as a Chatbots and Conversational AI deployment to add a persistent conversational layer to customer interactions. The Unblu Platform was embedded as a web-based chat interface that exposed real-time messaging, asynchronous secure customer messaging, and agent collaboration capabilities to handle inbound customer queries on the public site.
The implementation focused on customer-facing workflows, routing inquiries to small internal teams responsible for customer service and sales, and configuring scripted conversational flows and handoff procedures for live agents. Deployment centered on the website front-end integration, with configuration and operational ownership retained by Hps staff, and the Unblu Platform serving as the primary conversational interface under the Chatbots and Conversational AI category.
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Schwabisch Hall Kreditservice | Banking and Financial Services | 1417 | $134M | Germany | Unblu | Unblu Platform | Chatbots and Conversational AI | 2017 | n/a |
In 2017, Schwabisch Hall Kreditservice deployed the Unblu Platform on its website. The Unblu Platform is implemented as a customer-facing conversational layer under the Chatbots and Conversational AI category, providing an online channel for synchronous and asynchronous customer interactions.
The implementation focuses on real-time chat and secure messaging capabilities within Unblu Platform, enabling advisor-assisted conversations, session continuity across visits, and structured conversational workflows aligned to credit servicing use cases. Configuration emphasizes conversational routing to live advisors, templated responses for common inquiries, and persistent conversation history to support loan enquiries and account servicing workflows.
Operational coverage is the public website and digital customer service channels, where the Unblu Platform supports customer service and online lending business functions. Governance practices inferred for a regulated financial services environment include moderation rules, advisor access controls, and data protection controls to manage conversational records and compliance requirements.
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Unblu | Professional Services | 100 | $10M | Switzerland | Unblu | Unblu Platform | Chatbots and Conversational AI | 2015 | n/a |
In 2015, Unblu implemented Unblu Platform on its website to deliver conversational interfaces and live secure messaging. Unblu implemented Unblu Platform as a Chatbots and Conversational AI solution to support customer engagement and client advisory workflows for its professional services business.
Deployment is web-embedded, delivering a conversational layer that surfaces on public-facing pages and routes sessions to internal client engagement teams. The implementation emphasizes real-time messaging, conversational routing and synchronous collaboration capabilities typical of Chatbots and Conversational AI platforms, and the Unblu Platform instance is configured to hand over sessions to human agents and to manage session context across interactions.
Operational scope covers customer-facing functions including customer support, sales inquiry handling and client success workflows, with configuration focused on page-level triggering and agent-visible conversation histories. Governance is organized around centralized channel ownership and operational rules for routing and escalation, aligning conversational workflows with existing client engagement processes.
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Buyer Intent: Companies Evaluating Unblu Platform
- Kpmg Llp, a Canada based Professional Services organization with 5000 Employees
- First West Credit Union, a Canada based Banking and Financial Services company with 1300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Kpmg Llp | Professional Services | 5000 | $1.3B | Canada | 2025-09-04 |
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First West Credit Union | Banking and Financial Services | 1300 | $239M | Canada | 2024-06-26 |