List of Uneecops HROne Case Management Customers
New Delhi, 110028,
India
Since 2010, our global team of researchers has been studying Uneecops HROne Case Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Uneecops HROne Case Management for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Uneecops HROne Case Management for HR Service Delivery include: Becton Dickinson South East Asia, a Singapore based Life Sciences organisation with 5000 employees and revenues of $3.09 billion, Zoom Insurance Brokers, a India based Insurance organisation with 440 employees and revenues of $185.0 million, Travelxp, a India based Media organisation with 120 employees and revenues of $15.0 million, Droom India, a India based Automotive organisation with 400 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Uneecops HROne Case Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Uneecops HROne Case Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Becton Dickinson South East Asia | Life Sciences | 5000 | $3.1B | Singapore | Uneecops | Uneecops HROne Case Management | HR Service Delivery | 2017 | n/a |
In 2017, Becton Dickinson South East Asia implemented Uneecops HROne Case Management as part of its HR Service Delivery capabilities. The deployment targeted Becton Dickinson Global Services Center Sdn Bhd operations in Kuala Lumpur and supported regional HR operations including Singapore and Malaysia, positioning the Uneecops HROne Case Management application as the primary HR case intake and tracking platform.
The implementation focused on core case management functionality common to HR Service Delivery, including centralized case intake, ticket triage and routing, SLA tracking, a knowledge base for HR agents, and employee self service for routine inquiries. Workflows were configured to manage payroll related exception cases and change requests, and the Uneecops HROne Case Management application was used to orchestrate handoffs between HR specialists and payroll operators.
Operationally the case management system handled incidents originating from time capture and payroll upstream systems, with documented usage resolving ADP eTime issues through the HRone portal and supporting extraction of eTime data for preparation of SAP payroll uploads. This created an operational linkage between ADP eTime incident tickets, the Uneecops HROne Case Management application, and monthly payroll processing activities handled by the Singapore payroll team.
Governance and operationalization relied on a dedicated SME model for eTime and payroll testing, routine end user training, structured hyper care after releases, and formal issue escalation via the case system. The rollout emphasized thorough testing cycles and trainer led sessions, and the Uneecops HROne Case Management platform served as the authoritative channel for logging, tracking, and closing HR service requests across the supported sites.
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Droom India | Automotive | 400 | $10M | India | Uneecops | Uneecops HROne Case Management | HR Service Delivery | 2023 | n/a |
In 2023 Droom India implemented Uneecops HROne Case Management. The deployment targeted HR Service Delivery to centralize HR and payroll functions across the companys India operations, with a focus on automating routine HR workflows for a mid sized automotive employer.
Configuration emphasized onboarding, attendance management and payroll processing modules within Uneecops HROne Case Management. The implementation configured automated onboarding checklists, electronic attendance workflows and payroll batching and validation capabilities to reduce manual interventions. Case Management or helpdesk usage is inferred from HROne's module set and was applied to centralize employee inquiries and ticketing for HR requests.
Operational governance shifted toward standardized HR workflows and role based approvals, and a central employee master record was used to feed payroll and attendance processes. Rollout concentrated on HR and payroll teams in India and included process redefinition to remove manual handoffs and accelerate approvals. Uneecops HROne Case Management was positioned as the system of record supporting day to day HR Service Delivery and case tracking.
As reported Droom cut new hire onboarding time by approximately 80 percent and enabled payroll processing in under three hours using Uneecops HROne Case Management. These outcomes reflect automation of onboarding and payroll workflows within the HR Service Delivery platform.
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Travelxp | Media | 120 | $15M | India | Uneecops | Uneecops HROne Case Management | HR Service Delivery | 2025 | n/a |
In 2025, Travelxp implemented Uneecops HROne Case Management as its HR Service Delivery platform. The deployment targeted HR and payroll operations for the company’s India workforce of about 120 employees and centralized HR Service Delivery processes within a single application.
The Uneecops HROne Case Management implementation emphasized attendance automation, payroll processing, and case management functionality as core capabilities. Configuration work included rules-based payroll workflows, attendance reconciliation, and structured case lifecycles to manage HR queries and payroll exceptions, aligning HR Service Delivery with workforce administration needs.
The solution was integrated with SAP to automate the flow of attendance and payroll data between HR and finance systems, enabling automated payroll posting and synchronization of attendance records. Integrations addressed employee master data synchronization and exchange of payroll results between Uneecops HROne Case Management and SAP, supporting end-to-end HR to Finance handoffs.
Governance changes consolidated ownership of HR and payroll workflows and instituted a streamlined case management process for exception handling. The rollout documented approximately 99% payroll accuracy and a reduction in payroll processing time from several days to hours, outcomes reported in Travelxp’s India case study.
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Insurance | 440 | $185M | India | Uneecops | Uneecops HROne Case Management | HR Service Delivery | 2024 | n/a |
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