List of Unit21 Platform Customers
Unit21
49 Geary St # 200,
San Francisco, 94108, CA,
United States
San Francisco, 94108, CA,
United States
n/a
Professional Services
100
$17M
Since 2010, our global team of researchers has been studying Unit21 Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Unit21 Platform for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Unit21 Platform for AML, Fraud and Compliance include: Intuit, a United States based Professional Services organisation with 18200 employees and revenues of $18.83 billion, Coinbase, a United States based Banking and Financial Services organisation with 3772 employees and revenues of $6.56 billion, Chime Payments, a United States based Banking and Financial Services organisation with 1465 employees and revenues of $1.67 billion, Wealthsimple, a Canada based Banking and Financial Services organisation with 1500 employees and revenues of $750.0 million, Crypto.com, a Singapore based Banking and Financial Services organisation with 4000 employees and revenues of $600.0 million and many others.
Contact us if you need a completed and verified list of companies using Unit21 Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Unit21 Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ascendant | Professional Services | 90 | $10M | Canada | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2021 | n/a |
In 2021, Ascendant implemented Unit21 Platform to address AML, Fraud and Compliance requirements for its professional services business. The Unit21 Platform was configured to support compliance and risk functions across Ascendant.
The deployment emphasized core AML, Fraud and Compliance capabilities including a configurable rules engine for automated alerting, transaction monitoring, entity resolution and centralized case management. Risk scoring and investigator workflow orchestration were configured to support alert triage and investigation.
Operational coverage focused on Ascendant's compliance, risk and client onboarding processes within Canada, with the application used to record alerts, manage investigations and maintain audit trails. Data ingestion and normalization were part of the implementation to consolidate transaction and client event information for monitoring and analysis.
Governance changes included establishing formal investigator triage workflows, role based access control and audit logging to meet oversight needs, with a staged rollout led by the compliance organization. The narrative reflects a category aligned implementation of Unit21 Platform for AML, Fraud and Compliance at a mid sized professional services firm.
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Bakkt | Professional Services | 1037 | $54M | United States | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2022 | n/a |
In 2022, Bakkt implemented Unit21 Platform to operationalize AML, Fraud and Compliance for its cloud-based real-time transaction processing engine, supporting a customer base that at the time numbered roughly 500,000 U.S. residents. The deployment aligns the Unit21 Platform with Bakkt’s broader cloud architecture that handles buy sell and gift card conversion workflows, enabling automated monitoring at scale across digital asset, rewards and merchant-stored value transactions.
The Unit21 Platform was configured to deliver core capabilities common to the AML, Fraud and Compliance category, including automatic transaction monitoring, rule authoring and alert generation, alert management, case management and SAR filing with templated narratives and pre-populated fields. Bakkt’s compliance team uses Unit21’s rule framework to generate triage alerts and to escalate matters into cases, preserving audit trails and structured evidence within the platform.
Operationally Unit21 monitors hundreds of thousands of customer accounts and interfaces with Bakkt’s transaction event stream through standard ingestion and alerting workflows, enabling continuous surveillance without manual review of raw events. Compliance at Bakkt also owns fraud functions, so the Unit21 implementation spans both AML and fraud workflows, centralizing investigative work in a single system for the compliance and fraud function.
Governance and process changes accompanied the rollout, with Bakkt adopting Unit21 templates and standardized SAR workflows so investigators can prepare, review and submit SARs from one system. Training and vendor-led support were part of the go-live, and Bakkt’s compliance reviewers moved from a manual narrative process to a centralized review queue, reducing friction in review and submission steps.
Results reported by Bakkt are explicit, the Unit21 Platform delivered a steady 15% false positive rate and an approximate 66 percent reduction in SAR management time, with SAR completion time dropping from roughly 90 minutes to about 20 minutes when templates and data population are used. Bakkt’s compliance leadership also reports that Unit21 simplifies AML audit data extraction and expects the platform to help meet regulator expectations and reduce the risk of regulatory fines, while ongoing vendor responsiveness and a collaborative customer community supported the implementation and knowledge transfer.
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C2FO | Banking and Financial Services | 749 | $111M | United States | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2023 | n/a |
In 2023, C2FO implemented the Unit21 Platform to support AML, Fraud and Compliance for its prepaid corporate card product. The deployment was scoped specifically to transaction monitoring and case management for card authorizations and settlements, addressing the challenges of transforming varied gateway raw files into analyzable events. The Unit21 Platform provided a relational data model that links entities, events, and transactions to present a 360 degree view for Card Operations and Risk & Compliance. C2FO prioritized a solution that could be adjusted by operations staff without consuming engineering capacity.
Initial configuration centered on detection models, rule authoring, shadow mode testing, and enhanced reporting exports. Risk analysts at C2FO configured rules and ran them against historical data to establish alert thresholds and iterate detection logic, using Unit21 Platform shadow mode to validate behavior before production deployment. The platform’s dashboard surfaced contextual linkages across users and businesses during alert reviews, supporting centralized case management workflows and investigator decisioning. Unit21’s data model and UI simplified working with the archaic data structures common to card gateways, enabling analysts to transform and interpret card transactional data more quickly.
Operational coverage included Card Operations, Risk & Compliance, onboarding approvals, and post transaction review processes. Unit21 ingested both onboarding and transaction data so that pre-authorization compliance checks and post-transaction fraud reviews were visible within the same system. The implementation supported easy export of user, business, and transaction records to feed internal reporting and product development feedback loops. Running rules against historical datasets became a standard step for tuning detection logic prior to live enforcement.
Governance and process changes empowered risk analysts to author, test, and deploy rules without direct engineering intervention, preserving engineering hours for platform-level work. This shift formalized review workflows, shortened feedback cycles between operations and product teams, and centralized investigation handoffs within the Unit21 Platform. Case management and alert review practices were restructured to rely on the platform’s contextual views for consistent analyst decisioning.
C2FO reported improved visibility into card usage patterns, increased reporting flexibility, a reduction in engineering time spent maintaining rules, and management indicated good overall ROI from the investment. The ability to iterate detection models, validate rules in shadow mode, and produce manageable, meaningful alert populations were cited as operational benefits. C2FO continues to use Unit21 Platform as a single solution addressing both onboarding and ongoing monitoring for AML, Fraud and Compliance as fraud patterns evolve.
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Banking and Financial Services | 1465 | $1.7B | United States | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2022 | n/a |
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Banking and Financial Services | 350 | $75M | United States | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2020 | n/a |
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Banking and Financial Services | 3772 | $6.6B | United States | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2021 | n/a |
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Banking and Financial Services | 4000 | $600M | Singapore | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2022 | n/a |
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Banking and Financial Services | 314 | $50M | United States | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2022 | n/a |
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Banking and Financial Services | 350 | $100M | United States | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2022 | n/a |
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Banking and Financial Services | 500 | $120M | United States | Unit21 | Unit21 Platform | AML, Fraud and Compliance | 2021 | n/a |
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Buyer Intent: Companies Evaluating Unit21 Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Unit21 Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Unit21 Platform for AML, Fraud and Compliance include:
- Science Applications International Corporation, a United States based Professional Services organization with 24000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Unit21 Platform Coverage
Unit21 Platform is a AML, Fraud and Compliance solution from Unit21.
Companies worldwide use Unit21 Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Intuit, Coinbase, Chime Payments, Wealthsimple and Crypto.com are recorded users of
Unit21 Platform for AML, Fraud and Compliance.
Companies using Unit21 Platform are most concentrated in Professional Services and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Unit21 Platform are most concentrated in United States, Canada and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Unit21 Platform across Americas, EMEA, and APAC.
Companies using Unit21 Platform range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 30%, and global enterprises with 10,000+ employees - 3.33%.
Customers of Unit21 Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Unit21 Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AML, Fraud and Compliance.