List of Usersnap Platform Customers
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Since 2010, our global team of researchers has been studying Usersnap Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Usersnap Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Usersnap Platform for Customer Experience include: Jefferson Health Plans, a United States based Insurance organisation with 1000 employees and revenues of $25.00 billion, Milram Germany, a Germany based Consumer Packaged Goods organisation with 6800 employees and revenues of $5.51 billion, Hawaiian Airlines, a United States based Transportation organisation with 7108 employees and revenues of $2.64 billion, Certa Ireland, a Ireland based Oil, Gas and Chemicals organisation with 332 employees and revenues of $2.15 billion, Voestalpine United States, a United States based Manufacturing organisation with 3000 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using Usersnap Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Usersnap Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AerialBuz InfoSystems | Professional Services | 10 | $1M | United Kingdom | Usersnap | Usersnap Platform | Customer Experience | 2021 | n/a |
In 2021, AerialBuz InfoSystems deployed Usersnap Platform on their website. The Usersnap Platform is used as a Customer Experience application to capture on site user feedback and visual bug reports, supporting customer support, web development, and user experience workflows at the firm. Deployment is focused on the company public website and embedded across customer facing pages to collect contextual input during user sessions.
Implementation centers on a browser based embedding model where Usersnap Platform provides a lightweight feedback widget, configurable feedback forms, and screenshot annotation tools to capture annotated images and descriptive comments. Captured reports are configured to feed into internal triage and support workflows, providing development and client services teams with reproduction details and user commentary for website maintenance. Governance emphasizes form configuration, access permissioning, and feedback triage rules aligned to the small company operational structure.
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Association Of Consulting Engineering Companies Ontario Canada | Non Profit | 10 | $1M | Canada | Usersnap | Usersnap Platform | Customer Experience | 2021 | n/a |
In 2021, Association Of Consulting Engineering Companies Ontario Canada implemented Usersnap Platform on their website as a Customer Experience solution. The small nonprofit with roughly 10 employees deployed the Usersnap Platform to capture member and visitor feedback through an embedded site feedback workflow and structured in-app surveys. Implementation emphasized web-based feedback capture to support member engagement, website usability insight gathering, and customer support intake.
Deployment used the cloud-hosted Usersnap Platform with a client-side feedback widget embedded across the public site, enabling screenshot annotation, free-text responses, and automatic collection of browser and session context for each submission. Configuration included administrator dashboards for triage, role-based access controls for staff, and routing rules to channel feedback to appropriate internal contacts within member services and communications. Governance established lightweight intake and resolution workflows so submitted issues and suggestions are tracked and reviewed by staff.
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Bike Rental Manager | Professional Services | 10 | $1M | United Kingdom | Usersnap | Usersnap Platform | Customer Experience | 2014 | n/a |
In 2014, Bike Rental Manager deployed the Usersnap Platform on their website to capture in-context customer feedback. The Usersnap Platform functions as a Customer Experience application to collect annotated screenshots, textual feedback, and session context from visitors on booking and support pages. As a small professional services provider with 10 employees, Bike Rental Manager implemented the solution site-wide to centralize customer issues and usability observations for product and support teams.
Implementation centered on embedding the Usersnap Platform feedback widget and configuring visual bug reporting, annotation, and a web dashboard for triage. Operational use emphasizes lightweight governance where the compact team reviews and prioritizes submissions through the Usersnap Platform dashboard, and workflows route captured feedback into customer support and product improvement processes. Deployment was web-hosted directly on their public site, with configuration tuned for rapid capture of reproducible context and streamlined triage for a small operations footprint.
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Professional Services | 15 | $3M | United States | Usersnap | Usersnap Platform | Customer Experience | 2023 | n/a |
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Education | 20 | $3M | United States | Usersnap | Usersnap Platform | Customer Experience | 2018 | n/a |
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Consumer Packaged Goods | 120 | $12M | Brazil | Usersnap | Usersnap Platform | Customer Experience | 2023 | n/a |
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Professional Services | 5500 | $1.5B | Australia | Usersnap | Usersnap Platform | Customer Experience | 2019 | n/a |
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Oil, Gas and Chemicals | 332 | $2.1B | Ireland | Usersnap | Usersnap Platform | Customer Experience | 2022 | n/a |
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Media | 400 | $100M | United States | Usersnap | Usersnap Platform | Customer Experience | 2021 | n/a |
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Manufacturing | 25 | $3M | United States | Usersnap | Usersnap Platform | Customer Experience | 2020 | n/a |
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Buyer Intent: Companies Evaluating Usersnap Platform
- Snap360 Spain, a Spain based Media organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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