List of Usersnap Platform Customers
Usersnap
Herrenstrasse 6,
Linz, 4020,
Austria
Linz, 4020,
Austria
43 363939028
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying Usersnap Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Usersnap Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Usersnap Platform for Customer Experience include: Milram Germany, a Germany based Consumer Packaged Goods organisation with 6800 employees and revenues of $5.51 billion, Hawaiian Airlines, a United States based Transportation organisation with 7108 employees and revenues of $2.64 billion, Canva, a Australia based Professional Services organisation with 5500 employees and revenues of $2.45 billion, Voestalpine United States, a United States based Manufacturing organisation with 3000 employees and revenues of $2.00 billion, Jefferson Health Plans, a United States based Insurance organisation with 1000 employees and revenues of $395.0 million and many others.
Contact us if you need a completed and verified list of companies using Usersnap Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Usersnap Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AerialBuz InfoSystems | Professional Services | 10 | $1M | United Kingdom | Usersnap | Usersnap Platform | Customer Experience | 2021 | n/a |
In 2021, AerialBuz InfoSystems deployed Usersnap Platform on their website. The Usersnap Platform is used as a Customer Experience application to capture on site user feedback and visual bug reports, supporting customer support, web development, and user experience workflows at the firm. Deployment is focused on the company public website and embedded across customer facing pages to collect contextual input during user sessions.
Implementation centers on a browser based embedding model where Usersnap Platform provides a lightweight feedback widget, configurable feedback forms, and screenshot annotation tools to capture annotated images and descriptive comments. Captured reports are configured to feed into internal triage and support workflows, providing development and client services teams with reproduction details and user commentary for website maintenance. Governance emphasizes form configuration, access permissioning, and feedback triage rules aligned to the small company operational structure.
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Association Of Consulting Engineering Companies Ontario Canada | Non Profit | 10 | $1M | Canada | Usersnap | Usersnap Platform | Customer Experience | 2021 | n/a |
In 2021, Association Of Consulting Engineering Companies Ontario Canada implemented Usersnap Platform on their website as a Customer Experience solution. The small nonprofit with roughly 10 employees deployed the Usersnap Platform to capture member and visitor feedback through an embedded site feedback workflow and structured in-app surveys. Implementation emphasized web-based feedback capture to support member engagement, website usability insight gathering, and customer support intake.
Deployment used the cloud-hosted Usersnap Platform with a client-side feedback widget embedded across the public site, enabling screenshot annotation, free-text responses, and automatic collection of browser and session context for each submission. Configuration included administrator dashboards for triage, role-based access controls for staff, and routing rules to channel feedback to appropriate internal contacts within member services and communications. Governance established lightweight intake and resolution workflows so submitted issues and suggestions are tracked and reviewed by staff.
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Bike Rental Manager | Professional Services | 10 | $1M | United Kingdom | Usersnap | Usersnap Platform | Customer Experience | 2014 | n/a |
In 2014, Bike Rental Manager deployed the Usersnap Platform on their website to capture in-context customer feedback. The Usersnap Platform functions as a Customer Experience application to collect annotated screenshots, textual feedback, and session context from visitors on booking and support pages. As a small professional services provider with 10 employees, Bike Rental Manager implemented the solution site-wide to centralize customer issues and usability observations for product and support teams.
Implementation centered on embedding the Usersnap Platform feedback widget and configuring visual bug reporting, annotation, and a web dashboard for triage. Operational use emphasizes lightweight governance where the compact team reviews and prioritizes submissions through the Usersnap Platform dashboard, and workflows route captured feedback into customer support and product improvement processes. Deployment was web-hosted directly on their public site, with configuration tuned for rapid capture of reproducible context and streamlined triage for a small operations footprint.
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Blueclone Networks | Professional Services | 15 | $3M | United States | Usersnap | Usersnap Platform | Customer Experience | 2023 | n/a |
In 2023 Blueclone Networks implemented Usersnap Platform on their website. The Usersnap Platform is deployed as a Customer Experience application to capture visual feedback, annotated screenshots, and structured user comments from site visitors, and Blueclone Networks uses the Usersnap Platform to centralize website feedback flows for product, support, and web teams.
Deployment is implemented as a client-side web widget embedded across customer-facing pages, configured to surface feedback widgets and screenshot annotation tools for direct user reporting. Functional capabilities implemented include feedback widget configuration, screenshot annotation and comment capture, and feedback form workflows that feed into internal triage processes, with web and support teams owning governance and iterative review across the site.
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Boonli | Education | 20 | $3M | United States | Usersnap | Usersnap Platform | Customer Experience | 2018 | n/a |
In 2018, Boonli implemented Usersnap Platform to support Customer Experience on its public website. The deployment embedded the Usersnap Platform widget into Boonli's web interface, enabling in-context feedback capture directly from end users of the Boonli site and product pages.
Configuration centered on user-facing feedback modules typical of Customer Experience tooling, including visual feedback and annotated screenshots, structured feedback forms, and automated collection of page and browser metadata. The Usersnap Platform instance was configured for form fields, tagging, and routing rules that align submitted feedback with internal product and support workflows.
Operational coverage was focused on Boonli's website and involved coordination between customer support and product management teams in the United States. Collected feedback was organized for triage by product owners and support agents, creating a continuous input stream from the website into day to day issue tracking and backlog prioritization.
Governance was established with product and support ownership for maintaining Usersnap Platform configuration, defining triage responsibilities, and standardizing feedback tagging and assignment processes. The implementation emphasized a lightweight SaaS integration pattern suitable for a 20 employee education technology provider, with product and support teams responsible for ongoing administration of the Usersnap Platform instance.
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Consumer Packaged Goods | 120 | $12M | Brazil | Usersnap | Usersnap Platform | Customer Experience | 2023 | n/a |
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Professional Services | 5500 | $2.5B | Australia | Usersnap | Usersnap Platform | Customer Experience | 2019 | n/a |
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Oil, Gas and Chemicals | 332 | $238M | Ireland | Usersnap | Usersnap Platform | Customer Experience | 2022 | n/a |
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Media | 400 | $100M | United States | Usersnap | Usersnap Platform | Customer Experience | 2021 | n/a |
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Manufacturing | 25 | $3M | United States | Usersnap | Usersnap Platform | Customer Experience | 2020 | n/a |
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Buyer Intent: Companies Evaluating Usersnap Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Usersnap Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Usersnap Platform for Customer Experience include:
- Snap360 Spain, a Spain based Media organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Snap360 Spain | Media | 10 | $1M | Spain | 2025-10-23 |
FAQ - APPS RUN THE WORLD Usersnap Platform Coverage
Usersnap Platform is a Customer Experience solution from Usersnap.
Companies worldwide use Usersnap Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Milram Germany, Hawaiian Airlines, Canva, Voestalpine United States and Jefferson Health Plans are recorded users of
Usersnap Platform for Customer Experience.
Companies using Usersnap Platform are most concentrated in Consumer Packaged Goods, Transportation and Professional Services, with adoption spanning over 21 industries.
Companies using Usersnap Platform are most concentrated in Germany, United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Usersnap Platform across Americas, EMEA, and APAC.
Companies using Usersnap Platform range from small businesses with 0-100 employees - 41.94%, to mid-sized firms with 101-1,000 employees - 41.94%, large organizations with 1,001-10,000 employees - 16.13%, and global enterprises with 10,000+ employees - 0%.
Customers of Usersnap Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Usersnap Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.