List of UXtweak Customers
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Since 2010, our global team of researchers has been studying UXtweak customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UXtweak for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UXtweak for Customer Experience include: Mondo Convenienza, a Italy based Retail organisation with 4500 employees and revenues of $900.0 million, Civica, a United Kingdom based Professional Services organisation with 6000 employees and revenues of $678.0 million, Municipality of Nijmegen, a Netherlands based Government organisation with 1900 employees and revenues of $200.0 million, Booksy, a United States based Professional Services organisation with 750 employees and revenues of $175.0 million, Education Dynamics, a United States based Professional Services organisation with 1000 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using UXtweak, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UXtweak customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agri-Linc | Distribution | 65 | $25M | United Kingdom | UXtweak | UXtweak | Customer Experience | 2022 | n/a |
In 2022, Agri-Linc implemented UXtweak as a Customer Experience solution on its public website in the United Kingdom. The deployment centered on instrumenting customer facing product pages and navigation flows to capture user behavior and collected feedback for digital storefront usability improvement. UXtweak was applied to support e-commerce and marketing functions, linking site-level user research to product and commerce decision making at Agri-Linc.
The implementation configured UXtweak to run typical customer experience workflows, including session recording, heatmap analysis, on-site surveys, and task-based usability testing to identify friction in search, product detail, and checkout pathways. Configuration emphasized lightweight tagging and page-level test orchestration consistent with a small distribution business, enabling targeted tests on priority pages and iterative adjustments to test parameters. UXtweak was referenced by UX and marketing stakeholders to inform prioritization of front-end fixes and content changes.
Governance was organized around a phased rollout, starting with high-traffic catalog and product pages and expanding based on research findings, with recruitment of participants via on-site prompts and contextual surveys. Operational ownership sat with marketing and product stakeholders, and the tool was scoped for ongoing ad hoc usability research rather than enterprise-wide digital analytics consolidation. The narrative links Agri-Linc, UXtweak, Customer Experience and the company business functions in a single implementation account.
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Booksy | Professional Services | 750 | $175M | United States | UXtweak | UXtweak | Customer Experience | 2022 | n/a |
In 2022, Booksy implemented UXtweak to support Customer Experience research and rapid validation within its product design workflow. Booksy uses UXtweak for rapid prototype testing and preference testing during design sprints to accelerate iteration and validate designs across North America, embedding UXtweak into sprint cadences to drive structured usability rounds and stakeholder feedback cycles.
The implementation emphasized UXtweak capabilities for prototype testing, preference testing, and frequent usability rounds, enabling iterative testing without heavy development effort. Operational coverage focused on design and product teams, with governance built around integrating test findings into sprint reviews and prioritization workflows, which supported faster stakeholder alignment and helped the team catch usability issues early and avoid unnecessary development work.
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Civica | Professional Services | 6000 | $678M | United Kingdom | UXtweak | UXtweak | Customer Experience | 2023 | n/a |
In 2023, Civica deployed UXtweak to support GovTech Customer Experience research for public library kiosk redesigns. The implementation used UXtweak to run preference testing, timed 20 second tests, and surveys, with participant recruitment sourced from UXtweak’s panel, covering multiple countries including the United Kingdom and Australia.
UXtweak was configured to deliver short form usability tasks and preference comparison workflows, producing clear design direction for kiosk UI decisions. The studies combined preference testing and quantitative timed tasks, with survey instrumentation to capture attitudinal feedback, reflecting core Customer Experience research capabilities.
Operational scope centered on library kiosk programs within Civica’s public sector engagements, informing UX research, product design decisions, and rollout planning for public sector kiosks. Governance emphasized study-driven decision making, with results packaged to guide rollout choices across the affected regional programs.
The recorded outcome from the UXtweak studies included a reported 76% user preference for the new kiosk design, and that preference data directly informed Civica’s rollout decisions for public sector kiosks.
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Professional Services | 1000 | $120M | United States | UXtweak | UXtweak | Customer Experience | 2022 | n/a |
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Retail | 4500 | $900M | Italy | UXtweak | UXtweak | Customer Experience | 2023 | n/a |
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Government | 1900 | $200M | Netherlands | UXtweak | UXtweak | Customer Experience | 2024 | n/a |
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Professional Services | 300 | $50M | India | UXtweak | UXtweak | Customer Experience | 2025 | n/a |
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Buyer Intent: Companies Evaluating UXtweak
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