List of Valsoft TigerTMS Customers
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Since 2010, our global team of researchers has been studying Valsoft TigerTMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Valsoft TigerTMS for Guest Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Valsoft TigerTMS for Guest Management include: Princess Cruises, a United States based Leisure and Hospitality organisation with 35000 employees and revenues of $3.20 billion, Mandarin Oriental Germany, a Germany based Leisure and Hospitality organisation with 150 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Valsoft TigerTMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Mandarin Oriental Germany | Leisure and Hospitality | 150 | $35M | Germany | Valsoft Corporation | Valsoft TigerTMS | Guest Management | 2018 | n/a |
In 2018, Mandarin Oriental Germany implemented Valsoft TigerTMS at its Munich property to centralize Guest Management and to orchestrate guest-facing middleware and display workflows. The deployment of Valsoft TigerTMS was positioned to link telephony and property systems with guest information surfaces and service operations.
The implementation included TigerTMS middleware and guest information and display solutions that integrated the property PBX, the property management system and in‑public and in‑room guest information displays. Valsoft TigerTMS was configured to broker call and messaging events from the PBX, synchronize guest context with the PMS, and drive content and status updates to guest information displays, enabling coordinated guest services workflows and display management.
Operational coverage focused on guest services and hotel operations in Germany, with the Munich property operating the initial rollout and governance residing with on-property guest services and operations teams. Vendor and customer references cite tighter system integration and an improved guest experience as the primary outcomes of the TigerTMS Guest Management deployment.
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Princess Cruises | Leisure and Hospitality | 35000 | $3.2B | United States | Valsoft Corporation | Valsoft TigerTMS | Guest Management | 2019 | n/a |
In 2019, Princess Cruises deployed Valsoft TigerTMS as its Guest Management solution across shipboard systems to support guest services and operations. TigerTMS is listed by the vendor as a customer using the platform's guest management and communications integrations, indicating an enterprise use case focused on cruise line onboard operations.
TigerTMS implementation centers on guest management and communications modules, with TigerTMS integrations orchestrating messaging and service workflows between shipboard systems. Valsoft TigerTMS functions cited by the vendor point to consolidated guest communications capabilities and operational messaging, consistent with Guest Management functional workflows such as guest itinerary messaging, service requests, and onboard notifications.
Integrations explicitly reported include connections with onboard property management systems and PBX telephony systems, enabling TigerTMS to exchange guest data and route voice and messaging interactions across ship systems. The deployment therefore spans shipboard PMS and PBX integration points and operates at the intersection of guest services technology and shipboard operational systems.
Operational scope for Princess Cruises emphasizes guest services and shipboard operations as the primary business functions impacted, with governance likely centered on centralized communications orchestration for the cruise line fleet. Reported outcomes from vendor materials include enhanced guest communications and streamlined integrations with onboard PMS and PBX systems, reflecting the intended operational benefits of Valsoft TigerTMS for Guest Management.
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