List of Veeva Vault eTMF Customers
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Since 2010, our global team of researchers has been studying Veeva Vault eTMF customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Veeva Vault eTMF for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Veeva Vault eTMF for Content Management include: Merck, a United States based Life Sciences organisation with 73000 employees and revenues of $64.17 billion, Celltrion, a South Korea based Life Sciences organisation with 2145 employees and revenues of $400.0 million, Atara Biotherapeutics, a United States based Professional Services organisation with 334 employees and revenues of $64.0 million and many others.
Contact us if you need a completed and verified list of companies using Veeva Vault eTMF, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Veeva Vault eTMF customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Atara Biotherapeutics | Professional Services | 334 | $64M | United States | Veeva Systems | Veeva Vault eTMF | Content Management | 2020 | n/a |
In 2020, Atara Biotherapeutics implemented Veeva Vault eTMF as its Content Management solution for clinical trial documentation. The Veeva Vault eTMF deployment was delivered alongside a broader Veeva portfolio under a centralized program to strengthen Clinical and Regulatory operations and meet an accelerated corporate milestone to reduce external spend.
The Veeva Vault eTMF implementation focused on core eTMF capabilities including a controlled document repository, indexed metadata and taxonomy for TMF artifacts, role based access controls, audit trail and evidence capture, and search and retrieval workflows to support inspection readiness. Configuration work emphasized content lifecycle management and validated processes consistent with clinical quality requirements, with Veeva Vault eTMF used as the primary system for trial master file management.
The project was executed within an environment that included Veeva QualityDocs Document Management, Veeva QMS, the Veeva RIM Suite where Submissions Content Planning and Publishing modules were implemented, Veeva PromoMats, Veeva MedComms, and Veeva CRM, as well as UL ComplianceWire for learning management. The deployment targeted cross functional coverage across Quality, Clinical, Regulatory, and Commercial teams, and positioned Regulatory Operations to take on in house publishing activities.
Governance for the program included system validation oversight from manufacturing and QA leadership, with an aggressive capital project schedule that was compressed by more than 50 percent to meet the corporate objective of reducing external spend. Rollout priorities emphasized validated configuration, controlled release of document handling procedures, and operational enablement of Regulatory Operations to perform core submission and TMF tasks internally.
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Celltrion | Life Sciences | 2145 | $400M | South Korea | Veeva Systems | Veeva Vault eTMF | Content Management | 2019 | n/a |
In 2019, Celltrion implemented Veeva Vault eTMF as a Content Management solution to modernize trial master file oversight and maintain inspection readiness. The deployment positioned Veeva Vault eTMF as the central system for clinical document control, enabling a comprehensive, real time view of study status that supports operational decision making in clinical operations. The implementation emphasized an active TMF operating model, delivering continuous oversight of TMF completeness and status, and formalizing collaboration workflows with study partners and investigator sites. Governance changes focused on aligning document lifecycle controls and review workflows to strengthen regulatory compliance and collaboration between clinical operations and external study partners, while preserving inspection readiness and ongoing visibility into trial activities.
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Merck | Life Sciences | 73000 | $64.2B | United States | Veeva Systems | Veeva Vault eTMF | Content Management | 2021 | n/a |
In 2021 Merck implemented Veeva Vault eTMF as a global Content Management solution to establish a single source of truth for trial master file documents. The program executed a rapid, phased global deployment that migrated millions of documents and trained thousands of users to standardize TMF handling across clinical operations.
Veeva Vault eTMF was configured to centralize document lifecycle management, metadata-driven indexing, and inspection readiness workflows, enabling consistent capture, search, and import processes across study teams. The implementation emphasized repository consolidation and operational discipline typical of Content Management applications, with configuration focused on document versioning, access controls, and structured metadata to support audit and inspection scenarios.
The rollout covered global clinical operations and included a broad user onboarding and governance program to enforce single-source rules and inspection readiness practices. Veeva reported Merck estimated a ~30% reduction in time to find, import, and process documents as part of the program, reflecting the operational impact observed after the rapid phased deployment of Veeva Vault eTMF.
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Buyer Intent: Companies Evaluating Veeva Vault eTMF
- i2e Consulting India, a India based Professional Services organization with 260 Employees
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