AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Verint EdgeVMS Op-Center Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
BayPort Credit Union Banking and Financial Services 411 $153M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2015 n/a In 2015, BayPort Credit Union implemented Verint EdgeVMS Op-Center as part of a Verint Systems Video Surveillance System deployment across 21 branches. The deployment included Verint EdgeVR network video recorders, Verint EdgeVMS Vid-Center client software and more than 450 Verint high-definition IP cameras to provide institution-wide situational awareness for a mid-sized financial services organization. The implemented architecture combined EdgeVR appliances for high-performance recording and bandwidth optimization, EdgeVMS Vid-Center for desktop access to live and recorded streams, and Verint EdgeVMS Op-Center for centralized diagnostics and management. Verint EdgeVMS Op-Center was configured to centrally manage passwords, device properties and firmware updates, to send visual alerts to operators and to retain a minimum of six months of continuous surveillance footage. Operationally the Video Surveillance System covered teller lines, transaction areas and public branch spaces, enabling branch staff, the fraud department, investigators and security personnel to view live and recorded video from their desktops to support real-time decision making. The solution explicitly leveraged transaction integration software to capture data from other systems and associate that data with real-time video to increase situational awareness during investigations. Governance and process changes centered on centralized monitoring and simplified device lifecycle management through Op-Center, enabling visual alerting, diagnostic workflows and consistent firmware and credential policies across 21 sites. The implementation also emphasized investigative workflows, with high-resolution IP camera imagery and Vid-Center zoom capabilities used to clarify teller drawers, identify license plates and accelerate evidence collection, outcomes that BayPort reported as improving investigations and strengthening branch security.
Berkshire Bank Banking and Financial Services 1238 $433M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2018 n/a In 2018, Berkshire Bank deployed Verint EdgeVMS Op-Center as its Video Surveillance System to centralize video monitoring and strengthen support for fraud investigations. The deployment was positioned to bolster bank security operations, branch video capture including ATM and kiosk monitoring, and the fraud investigation function by providing enterprise-grade monitoring, recording and analysis capabilities. Verint EdgeVMS Op-Center was configured to deliver centralized video management, continuous recording and retention, real-time monitoring and video analytics to accelerate evidence retrieval and incident review. Functional workflows implemented aligned with Video Surveillance System capabilities, including automated event-driven alerts, search-based investigation pipelines and audit-ready video export for investigative use. The implementation aligned with Verint’s Security, Surveillance and Fraud Investigation portfolio to integrate fraud mitigation and risk management workflows, enabling security and fraud teams to correlate video evidence with investigative processes. Operational coverage focused on security, risk and fraud departments and branch operations, providing a single VMS platform for consistent monitoring, incident capture and compliance-oriented data handling. Governance and process changes emphasized role-based access controls, standardized incident review procedures and retention policies to address compliance and data protection requirements cited by Verint. Verint EdgeVMS Op-Center helped Berkshire Bank proactively analyze fraud and expedite investigations according to the bank’s security officer, and Verint has reported automation outcomes including nearly 85 percent time savings for fraud investigations at VyStar Credit Union as an illustrative example of platform impact.
Boot Barn Retail 11300 $1.7B United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2016 n/a In 2016 Boot Barn implemented Verint EdgeVMS Op-Center as part of a Video Surveillance System deployment across its US retail footprint. The initiative supported Boot Barn’s stated objective to increase loss prevention awareness across more than 200 stores in 29 states while improving investigative speed and store operations efficiency. The implementation combined Verint EdgeVR with Verint EdgeVMS Op-Center and Verint EdgeVMS Vid-Center, and deployed Verint Oncam 360-degree cameras alongside Verint high-definition IP cameras. Functional capabilities included centralized video management, situation intelligence for event correlation, high-definition capture and panoramic coverage, expedited video search and retrieval, and system health monitoring to maintain uptime. Architecturally the deployment used distributed IP camera nodes at store locations feeding centralized Op-Center and Vid-Center management platforms, enabling scalable growth across the retail network. Operational scope covered loss prevention, store operations, security investigations and support teams, and the solution produced faster search times for investigations, reduced support time and costs, reliable system uptime through health monitoring, and deterrence and reduction of theft as reported by the customer. Governance emphasized centralized operational workflows for investigations and proactive system health management, with rollout across the company’s physical store network and online operations monitoring. Verint EdgeVMS Op-Center served as the central management point for video surveillance and situation intelligence within Boot Barn’s Video Surveillance System implementation.
Transportation 1500 $300M Canada Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2016 n/a
Banking and Financial Services 1800 $619M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2021 n/a
Banking and Financial Services 890 $230M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2013 n/a
Banking and Financial Services 90 $12M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2012 n/a
Banking and Financial Services 1350 $300M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2018 n/a
Retail 80878 $13.0B Chile Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2012 n/a
Banking and Financial Services 6993 $2.6B United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2009 n/a
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