AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Weblogic Truly Awesome CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
American Airlines Transportation 136900 $54.2B United States Weblogic Weblogic Truly Awesome CRM CRM 2006 n/a In 2006, American Airlines implemented Weblogic Truly Awesome CRM to support customer service and loyalty operations. The deployment positioned Weblogic Truly Awesome CRM within the airline's broader CRM estate, operating alongside long‑running Oracle Siebel CRM deployments that handle AAdvantage and contact center workflows. The implementation focused on CRM functional capabilities common to large carrier operations, including contact and case management, loyalty account synchronization, and service orchestration for customer care. Weblogic Truly Awesome CRM was configured to run on Oracle WebLogic middleware infrastructure, leveraging Java EE application hosting, connection pooling, and clustered application server patterns to support high availability and session management for customer-facing workflows. Integrations were explicitly aligned with Oracle Siebel CRM and underlying Oracle database components, enabling data synchronization between loyalty accounts and service records. Operational coverage emphasized customer service and loyalty teams, with the application serving as an instrument for centralized customer records and case resolution across call center and service channels. Governance centered on consolidating Oracle application support and pursuing cost optimization, consistent with an Oracle support optimization engagement. That engagement reported a reduction in Oracle spend of 12 million dollars over three years, reflecting contract and support consolidation outcomes tied to the Weblogic Truly Awesome CRM and broader Oracle portfolio.
Societe Generale Banking and Financial Services 111754 $52.5B France Weblogic Weblogic Truly Awesome CRM CRM 2008 n/a In 2008, Societe Generale implemented Weblogic Truly Awesome CRM, a CRM deployment intended to standardize customer-facing and back-office processes. The company is listed in Oracle Fusion Middleware customer listings as a Siebel CRM customer in Europe, which indicates use of Oracle CRM solutions and supports the inference that Oracle WebLogic Server was used as the middleware application server within the Fusion Middleware stack. The Weblogic Truly Awesome CRM implementation addressed core CRM functional areas consistent with Siebel CRM patterns, including customer master and account management, case and service workflows, and sales support, aligning CRM operational workflows across front office and back office. Architecture inferred from the Fusion Middleware reference places an application server layer on WebLogic with middleware services for integration and transaction handling, and the rollout emphasis is on CRM process modernization and operational coverage in the French and wider European region.
Vodafone Hutchison Australia Pty Limited Communications 2000 $500M Australia Weblogic Weblogic Truly Awesome CRM CRM 2019 Tcs In 2019, Vodafone Hutchison Australia Pty Limited engaged TCS to upgrade Oracle Siebel CRM and implement Weblogic Truly Awesome CRM as its primary CRM. The engagement focused on modernizing CRM processes for sales, service and order management across the APAC region, aligning the Weblogic Truly Awesome CRM deployment with Vodafone Australia’s communications business functions. The implementation encompassed core CRM modules for sales force automation, customer service case management and order management, with configuration work to streamline workflows and support test automation. The solution was provisioned on Oracle WebLogic application server infrastructure and associated Oracle middleware components to host the Siebel application stack and enable standardized release management. TCS led rollout governance, coordinating release cycles and embedding test automation practices to shorten iterations and stabilize deployments, while operational coverage targeted sales, service and order management teams across APAC. The program delivered explicit improvements in release cycles and test automation outcomes as stated by the implementation partner, and Vodafone maintained middleware operations on WebLogic as part of its CRM platform strategy.
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