List of WebMaxy Analyzer Customers
Pune, 411045,
India
Since 2010, our global team of researchers has been studying WebMaxy Analyzer customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WebMaxy Analyzer for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WebMaxy Analyzer for Customer Experience include: Pernod Ricard, a France based Consumer Packaged Goods organisation with 19557 employees and revenues of $13.60 billion, Fly Wings Tourism United Arab Emirates, a United Arab Emirates based Leisure and Hospitality organisation with 25 employees and revenues of $2.0 million, The Maple Hotel India, a India based Leisure and Hospitality organisation with 50 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using WebMaxy Analyzer, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WebMaxy Analyzer customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fly Wings Tourism United Arab Emirates | Leisure and Hospitality | 25 | $2M | United Arab Emirates | WebMaxy | WebMaxy Analyzer | Customer Experience | 2023 | n/a |
In 2023, Fly Wings Tourism United Arab Emirates deployed WebMaxy Analyzer to strengthen customer engagement within its Customer Experience tooling. The deployment targeted CRM and customer support workflows for the UAE travel business, concentrating on automating inbound inquiries and booking capture.
WebMaxy Analyzer was configured to capture website behavior analytics and to operationalize WebMaxy's WhatsApp Commerce features for conversational commerce and support. Implemented functional modules included agent dashboards, automation workflows for message routing and follow up, and behavior based segmentation to prioritize leads and support tickets.
Operational coverage centered on sales and support teams in Dubai, where agent dashboards were embedded into daily case handling and sales lead qualification. Vendor reported outcomes on WebMaxy's customer success page cite roughly 30% increased sales and roughly 40% improved customer support efficiency attributable to agent dashboards and automation.
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Pernod Ricard | Consumer Packaged Goods | 19557 | $13.6B | France | WebMaxy | WebMaxy Analyzer | Customer Experience | 2023 | n/a |
In 2023 Pernod Ricard deployed WebMaxy Analyzer as part of its Customer Experience tooling to instrument and monitor web visitor behavior across its European digital properties. WebMaxy Analyzer is used to capture website visitor sessions and to support heatmaps and funnel analysis within Pernod Ricard’s digital analytics practice.
The implementation leverages user-behavior analytics capabilities, specifically session replay and heatmap modules, to reconstruct front end event streams and aggregate visual engagement maps. WebMaxy Analyzer also supports funnel analysis to visualize conversion flows and drop off points across key customer journeys.
Operational coverage targets Pernod Ricard’s European web properties and is consumed by digital marketing, e-commerce, and customer experience teams for continuous observation of online behaviors and conversion paths. The deployment is organized around centralized dashboards and cohortbased session review workflows to surface behavioral insights for iterative optimization.
Governance for the deployment emphasizes controls around session replay data and regional privacy compliance, aligning data access and retention with European regulatory requirements. The stated purpose of the WebMaxy Analyzer implementation is to improve customer experience and conversions in Europe.
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The Maple Hotel India | Leisure and Hospitality | 50 | $1M | India | WebMaxy | WebMaxy Analyzer | Customer Experience | 2023 | n/a |
In 2023 The Maple Hotel India implemented WebMaxy Analyzer to address hospitality CRM and guest booking workflows under the Customer Experience category. The deployment focused on website instrumentation and agent tooling to increase direct bookings and improve guest communication at the Bhopal property.
The implementation configured WebMaxy Analyzer for website analytics, booking call to action widgets, and agent dashboards, and it leveraged WebMaxy messaging features on WhatsApp to support guest engagement. Functional workflows emphasized reservation capture, guest inquiry triage, agent response orchestration, and CRM record updates consistent with Customer Experience operations.
Integrations centered on the hotel website and the WebMaxy WhatsApp and agent channels, with operational coverage across reservations and front office teams in Bhopal India. The scope targeted hospitality CRM and guest booking workflows rather than enterprise back office systems.
Vendor reported outcomes included approximately 60 percent improvement in customer reply rates and approximately 45 percent improvement in direct table bookings after adding booking CTAs and agent dashboards, as documented by WebMaxy.
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Buyer Intent: Companies Evaluating WebMaxy Analyzer
- The Knowledge Academy, a United Kingdom based Professional Services organization with 187 Employees
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