List of WiseTech Pierbridge Customers
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Since 2010, our global team of researchers has been studying WiseTech Pierbridge customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WiseTech Pierbridge for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WiseTech Pierbridge for Shipping Management include: Home Depot, a United States based Retail organisation with 470000 employees and revenues of $159.51 billion, Department Of Homeland Security, a United States based Government organisation with 250000 employees and revenues of $89.30 billion, Genentech, a United States based Life Sciences organisation with 13539 employees and revenues of $27.00 billion, Texas Instruments, a United States based Manufacturing organisation with 34000 employees and revenues of $17.52 billion, Menards, a United States based Retail organisation with 45000 employees and revenues of $13.00 billion and many others.
Contact us if you need a completed and verified list of companies using WiseTech Pierbridge, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WiseTech Pierbridge customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Battelle | Aerospace and Defense | 40000 | $9.2B | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2019 | n/a |
In 2019, Battelle implemented WiseTech Pierbridge to centralize package tracking and support inbound and outbound shipment visibility within Shipping Management. The deployment targeted operational tracking use cases, specifically tracking packages and answering tracking inquiries used by Battelle personnel across logistics and mailroom functions.
WiseTech Pierbridge was configured to provide consolidated shipment status and event-level visibility, with tracking query workflows aligned to Shipping Management capabilities such as centralized tracking dashboards, notification workflows, and exception routing. Configuration emphasized tracking rules, user-facing lookup screens, and workflow automation for responding to stakeholder questions about package status.
Governance focused on standardizing tracking response procedures and establishing operational ownership for tracking inquiries, with Pierbridge workflows instrumented to enforce consistent information handling across sites. The implementation narrative centers on operational enablement of package tracking through the WiseTech Pierbridge application and the embedding of tracking processes into Battelle's logistics service delivery.
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Department Of Homeland Security | Government | 250000 | $89.3B | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2015 | n/a |
In 2015, the Department Of Homeland Security implemented WiseTech Pierbridge as its parcel shipping platform, deploying the WiseTech Pierbridge solution within a Shipping Management context to automate multi-site parcel workflows. The implementation focused on centralizing parcel routing and execution under a standardized shipping management framework suitable for a large federal agency.
WiseTech Pierbridge was configured to provide core Shipping Management capabilities including rate shopping across carriers, a carrier rules engine, automated label generation and manifesting, parcel tracking and status reconciliation, address validation, and configurable reporting. The WiseTech Pierbridge installation emphasized automation of repetitive shipping tasks and policy-driven carrier selection to enforce compliance and streamline operational ship flows.
Pierbridge technology is distributed both directly and through solution providers such as Logistyx and Pitney Bowes, enabling connectivity into broad carrier networks and third-party logistics touchpoints; this distribution model supports integration into existing mailroom and logistics orchestration layers. Operational coverage centered on shipping and logistics functions across DHS facilities, including centralized mailrooms and departmental shipping operations where parcel movement and auditability are required.
Governance was established around centralized shipping policy, carrier selection rules, and audit trails to standardize workflows and manage exceptions, with configuration controls in the WiseTech Pierbridge platform to enforce those policies. The configuration approach prioritized modular Shipping Management workflows and rule-based automation, aligning technical configuration to operational shipping governance for the Department Of Homeland Security.
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Genentech | Life Sciences | 13539 | $27.0B | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2015 | n/a |
In 2015, Genentech implemented WiseTech Pierbridge to address parcel operations within its Shipping Management capability, embedding the WiseTech Pierbridge application into its outbound logistics and distribution workflows. The deployment placed the parcel transport management system into operational use to support Genentech's life sciences supply chain shipping needs.
The WiseTech Pierbridge implementation centered on core parcel TMS capabilities typical of the Shipping Management category, including carrier rate shopping, automated label generation, shipment orchestration, manifesting and parcel tracking. Configuration emphasis aligned with multi-carrier rule sets and automated label and manifest workflows to standardize packaging and fulfillment handoffs across internal shipping teams.
Pierbridge is delivered direct and through solution providers such as Logistyx and Pitney Bowes, and the product is positioned to integrate with carrier networks and parcel automation tooling used in healthcare and manufacturing shipping operations. The implementation reflects Pierbridge's role as a parcel shipping TMS used by large end users including Genentech, and it leverages the vendor's core parcel automation capabilities developed by the Pierbridge team headquartered in Marlborough, Massachusetts.
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Home Depot | Retail | 470000 | $159.5B | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2015 | n/a |
In 2015 Home Depot implemented WiseTech Pierbridge for Shipping Management. The deployment leveraged WiseTech Pierbridge parcel shipping TMS capabilities to centralize parcel label generation, carrier rate shopping and manifesting across Home Depot shipping operations.
WiseTech Pierbridge was configured to provide core Shipping Management modules including carrier rate shopping, automated label and manifest generation, a rules-based automation engine, address validation, parcel tracking and carrier API management. The WiseTech Pierbridge application was used to standardize shipment decisioning and automation workflows, aligning shipping configuration with retail parcel fulfillment and e-commerce order flows.
The implementation integrated WiseTech Pierbridge with third-party solution providers and carrier networks, using established connectors through solution providers such as Logistyx and Pitney Bowes to extend carrier reach and orchestration. Integrations were aligned with Home Depot order management and warehouse systems to receive shipment feeds, push tracking events and streamline carrier communications.
Governance was organized around a centralized shipping rules and exception management model, with operational ownership assigned to logistics, carrier management and e-commerce operations teams. Configuration controls focused on carrier onboarding, standardized rate shopping rules and exception workflows to maintain consistent shipping processes under the WiseTech Pierbridge Shipping Management deployment.
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Koozie Group | Professional Services | 200 | $31M | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2017 | n/a |
In 2017 Koozie Group implemented WiseTech Pierbridge as its Shipping Management solution to centralize shipment orchestration across its supply chain and logistics functions. The deployment targeted operational efficiency within the companys professional services delivery model and reflected an integration-first approach to connect shipping workflows with back office systems.
WiseTech Pierbridge was configured to provide core Shipping Management capabilities, including carrier rate shopping, shipment tendering, label and document generation, and tracking orchestration. The implementation emphasized standardization of shipment workflows and configuration of automation rules for carrier selection and exception handling, with WiseTech Pierbridge serving as the central transport execution layer.
The project integrated WiseTech Pierbridge with Oracle ebs R12.1.3, Jira, Gaines Supply Chain Planning Cloud, and the Pierbridge Transportation Mgmt. Cloud component listed in the product landscape. Oracle ebs R12.1.3 was used for order and invoice exchange, Gaines Supply Chain Planning Cloud provided planning inputs into shipment execution, and Jira was used to log implementation defects and change requests, establishing a connected data flow between planning, execution, and issue management.
Governance for the deployment was structured between IT, logistics operations, and supply chain planning, with Jira-driven change control and operational playbooks for shipment exception management. Training and process documentation accompanied the rollout to embed Shipping Management processes into day to day operations, and WiseTech Pierbridge was positioned as the authoritative system for transport orchestration within the Koozie Group environment.
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Automotive | 950 | $250M | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2015 | n/a |
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Retail | 45000 | $13.0B | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2015 | n/a |
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Retail | 1613 | $2.5B | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2019 | n/a |
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Manufacturing | 34000 | $17.5B | United States | WiseTech Global | WiseTech Pierbridge | Shipping Management | 2015 | n/a |
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