List of Workato Customers

Workato

215 Castro St UNIT 300,
Mountain View, 94041, CA,
United States

https://www.workato.com/

1 844-469-6752

Professional Services

700

$100M

Since 2010, our global team of researchers has been studying Workato customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Workato for Intelligent Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Workato for Intelligent Process Automation include: Atlassian, a Australia based Professional Services organisation with 12157 employees and revenues of $4.36 billion, Bread Financial, a United States based Banking and Financial Services organisation with 6000 employees and revenues of $3.84 billion, Poundland, a United Kingdom based Retail organisation with 14700 employees and revenues of $2.37 billion, Unity, a United States based Professional Services organisation with 7703 employees and revenues of $1.81 billion, Samsara, a United States based Professional Services organisation with 3500 employees and revenues of $1.30 billion and many others.

Contact us if you need a completed and verified list of companies using Workato, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Workato customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Atlassian	Professional Services	12157	$4.4B	Australia	Workato	Workato	Intelligent Process Automation	2020	n/a	In 2020, Atlassian implemented Workato as part of an Intelligent Process Automation program to scale finance operations and reduce manual work across month-end and payment workflows. The deployment was led by a centralized Intelligent Automation function composed of a Centre of Excellence, a Centre for Enablement, and a Technology Innovation Team, with the Centre of Excellence operating as the primary automation delivery and enablement group for finance. The implementation of Workato included configuration of Workbot for Slack notifications and the creation of end-to-end automations for accruals, accounts payable inquiries, and vendor account validation. Accruals automation parsed incoming PO emails, reconciled open PO line items in Coupa, orchestrated stakeholder outreach via Slack, synced responses to spreadsheets, and wrote closure updates back to the ERP platform, providing a single automated month-end closure workflow. Accounts payable automation used Jira ticket triggers to drive validation checks across the ERP platform and Coupa, consolidate invoice statuses, and attach invoice documents to Jira when requested. Account validation automation accepted vendor validation requests through Jira, ran checks against Poland government registries, updated ticket assignments for blacklisted vendors, and automatically created service request tickets to onboard new vendors when needed. Workato was used for its extensive connectors and extensibility, integrating with Coupa, Jira, Google Sheets, Expensify, Slack, and Atlassian’s ERP platform through API requests, webhooks, scheduled triggers, and custom connectors. The solution was deployed as a SaaS, browser-accessible platform enabling business users to build and run automations without desktop installs. The Centre for Enablement established governance guardrails and documentation to standardize recipes, connectors, and runtime management while empowering finance staff to become automation builders. Operationally the rollout focused on the finance organization, training 49 finance employees to build automations and shifting simple, low-impact automations into business team ownership. The implementation addressed earlier RPA-only approaches that were brittle due to UI dependencies and heavy bot maintenance, by providing a low-code platform that emphasized API-driven recipes and reusable connectors. Governance included recipe lifecycle controls, user permissions, and a CoE-driven enablement model to reduce technical debt and accelerate safe, repeatable automation builds. Outcomes explicitly reported include saving approximately 25,000 hours of manual work annually, processing 8,000 to 9,000 end-to-end finance transactions per month, reducing automation build time to under three weeks from prior multi-month efforts, enabling month-end book close in three hours down from eight hours, and shortening invoice and vendor validation workflows from measured minutes to two minutes. Atlassian continues to expand its Intelligent Process Automation footprint with Workato to lower the barrier for business teams to build automations and to institutionalize a model where employees own routine automation tasks.
Bread Financial	Banking and Financial Services	6000	$3.8B	United States	Workato	Workato	Intelligent Process Automation	2022	n/a	In 2022 Bread Financial implemented Workato as an Intelligent Process Automation platform to accelerate customer onboarding and scale growth. The deployment centered on Workato automation capabilities to streamline end to end onboarding workflows and reduce manual handoffs across teams. The implementation configured Workato to orchestrate workflow automation, rule driven validation, exception routing, and event based triggers that accelerate decisioning steps in the onboarding lifecycle. Configuration emphasized reusable recipes and process templates to standardize intake, data enrichment, and automated handoffs between touchpoints. Integrations were executed across core operational systems without naming specific vendors, enabling event orchestration between customer intake channels, identity verification, underwriting checks, and fulfillment systems. Operational coverage focused on customer onboarding operations with downstream impacts on operations, customer service, fraud and underwriting functions. Governance included a phased rollout with process owners, automated monitoring of recipes, and centralized change control to manage exceptions and iterate on workflows. The program reduced customer onboarding time by 84 percent, a stated outcome used to accelerate growth while shifting routine operational work into automated orchestration via Workato.
Checkr	Professional Services	750	$850M	United States	Workato	Workato	Intelligent Process Automation	2021	n/a	In 2021, Checkr implemented Workato as a core Intelligent Process Automation platform within its Corporate Engineering Group for the Financial Systems portfolio. The Workato deployment was aligned with enterprise application initiatives that included an ERP transformation from NetSuite to Oracle Cloud ERP and participation in public company readiness projects. Configuration emphasized reusable automation recipes, API orchestration, scheduled jobs, and operational error handling to support finance workflows such as invoice-to-cash, accounts payable and expense automation, vendor billing, and revenue close orchestration. Workato was configured to surface audit trails and exception management for revenue accounting and third-party vendor integrations, aligning with the Head of Financial Systems' solution architecture, program management, and change management responsibilities. Integrations implemented through Workato connected a broad financial systems footprint including NetSuite, Oracle Cloud ERP, Stripe, Adaptive Insights, Bill.com, Coupa, Expensify, FloQast, BREX, Oracle Integration Cloud, and ZIP, enabling API-driven data flows between procurement, billing, expense, and reporting systems. The architecture functioned as a cloud-native orchestration layer linking SaaS endpoints to the Oracle Cloud ERP instance and other point solutions, supporting enterprise finance workflows. Governance and rollout were coordinated via a centralized intake process and program management structure led by the Head of Financial Systems, with change management oversight for finance and revenue accounting teams. Operational governance emphasized controlled recipe promotion, exception routing, and ongoing solution ownership embedded in the Corporate Engineering Group.
	Banking and Financial Services	75	$10M	Mexico	Workato	Workato	Intelligent Process Automation	2020	n/a
	Construction and Real Estate	1035	$242M	Australia	Workato	Workato	Intelligent Process Automation	2020	n/a
	Distribution	165	$20M	United States	Workato	Workato	Intelligent Process Automation	2020	n/a
	Professional Services	150	$15M	United States	Workato	Workato	Intelligent Process Automation	2023	n/a
	Retail	14700	$2.4B	United Kingdom	Workato	Workato	Intelligent Process Automation	2024	n/a
	Professional Services	800	$80M	Australia	Workato	Workato	Intelligent Process Automation	2023	n/a
	Professional Services	3500	$1.3B	United States	Workato	Workato	Intelligent Process Automation	2023	n/a

Showing 1 to 10 of 14 entries

Buyer Intent: Companies Evaluating Workato

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Workato. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Workato for Intelligent Process Automation include:

Melzer Chemicals, a India based Oil, Gas and Chemicals organization with 60 Employees
Hilton, a United States based Leisure and Hospitality company with 178000 Employees
Sohu.com Limited, a China based Professional Services organization with 4900 Employees

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