List of WorkFusion Customers
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United States
Since 2010, our global team of researchers has been studying WorkFusion customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WorkFusion for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WorkFusion for Robotic Process Automation include: Citigroup, a United States based Banking and Financial Services organisation with 230000 employees and revenues of $81.09 billion, BMO US, a United States based Banking and Financial Services organisation with 12000 employees and revenues of $7.40 billion and many others.
Contact us if you need a completed and verified list of companies using WorkFusion, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WorkFusion customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BMO US | Banking and Financial Services | 12000 | $7.4B | United States | WorkFusion | WorkFusion | Robotic Process Automation | 2018 | n/a |
In 2018, BMO Bank implemented WorkFusion Robotic Process Automation to automate invoice processing for its enterprise supply chain Oracle application under the ESC project. The implementation targeted eInvoice match processing and Purchase Order Match tasks handled by the Accounts Payable operations team.
WorkFusion was configured to execute front-end automation for PO Match, automating mechanical entry of invoice images and associated artifacts while embedded OCR pipelines extracted text for downstream processing. Machine learning models were developed to classify invoice types and extract structured fields, reducing manual classification and data extraction workload and increasing the efficiency of automation.
The deployment integrated WorkFusion with the enterprise supply chain Oracle application and used MySQL during model development and processing. Functional capabilities implemented included workflow orchestration for PO Match, image ingestion and OCR preprocessing, ML driven classification and field extraction, and automated upload of matched invoices into the Oracle application.
Operational scope covered the AP operations team as part of the ESC project lifecycle between May 2018 and June 2019 during model development. Governance emphasized non-intrusive front-end automation to avoid back-end change, separating mechanical tasks from those requiring logic and interpretation so automation and ML could be applied where rules and training data supported reliable processing.
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Citigroup | Banking and Financial Services | 230000 | $81.1B | United States | WorkFusion | WorkFusion | Robotic Process Automation | 2014 | n/a |
In 2014, Citigroup implemented WorkFusion as part of a Robotic Process Automation program focused on procurement and travel operations. WorkFusion was deployed alongside an Application Manager portfolio responsible for 10+ applications spanning procurement, travel and expense, sourcing, and vendor RFP processes, positioning WorkFusion as the enterprise RPA engine within that ecosystem.
The WorkFusion implementation emphasized standard Robotic Process Automation capabilities, including bot orchestration, unattended and attended automation, scheduling, workflow automation, process recording and exception handling. Configuration work centered on automating repetitive procurement and travel workflows, defining automation runbooks, and building reusable automation components to align with enterprise change control and scheduling policies.
Integrations were executed with Concur Travel and Expense, SAP Sourcing, SAGE ERP, IPSoft Amelia, Rocketrip, Carlson Wagonlit Travel, Ariba, AppZen, eCBS, IBM ELA, and Prolodgic Hotel RFP Process Mgmt applications, reflecting an operational scope across procurement and travel business functions. Governance was operated through an Application Manager model that coordinated release management, application configuration ownership, and cross-application change control for the combined set of procurement and travel systems.
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Buyer Intent: Companies Evaluating WorkFusion
- Symcor Canada, a Canada based Banking and Financial Services organization with 1500 Employees
- ProHealth Care, a United States based Healthcare company with 5000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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