List of WorkWave PestPac Customers
Holmdel, 7733, NJ,
United States
Since 2010, our global team of researchers has been studying WorkWave PestPac customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WorkWave PestPac for Professional Services Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WorkWave PestPac for Professional Services Automation include: The Hitmen Termite & Pest Control, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million, Clark's Termite & Pest Control, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million, Braman, a United States based Professional Services organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using WorkWave PestPac, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WorkWave PestPac customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Braman | Professional Services | 50 | $5M | United States | WorkWave | WorkWave PestPac | Professional Services Automation | 2008 | n/a |
In 2008, Braman implemented WorkWave PestPac as its Professional Services Automation platform to manage field service operations and administrative billing workflows. The deployment of WorkWave PestPac centralized the companys daily invoice processing, workload planning, pricing and the processing of daily work tickets for both field technicians and office staff.
WorkWave PestPac was configured to support invoicing workflows, scheduling and workload planning, price management and ticket lifecycle processing, with end of month reporting produced through a combination of PestPac exports and Office tools including Excel, Word and PowerPoint. The implementation focused on operational modules consistent with Professional Services Automation, aligning ticket creation, dispatch visibility and billing record capture into a single operational record.
Operational coverage included dispatch, field service execution and back office billing and accounting functions, with governance oriented around standardized daily ticket processing and consolidated EOM reporting. Role based responsibilities were established for technicians, dispatch coordinators and billing clerks to ensure consistent ticket closure and invoice generation, and reporting workflows were formalized to produce the month end reports used by the business.
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Clark's Termite & Pest Control | Professional Services | 100 | $10M | United States | WorkWave | WorkWave PestPac | Professional Services Automation | 2010 | n/a |
In 2010 Clark's Termite & Pest Control deployed WorkWave PestPac as its Professional Services Automation solution to centralize field service operations and office workflows. The deployment supported responsibilities for office and customer service, oversight of accounting operations with an accounting manager, development and oversight of a lawn care division, and management of technology for 105 plus users on a Microsoft network.
WorkWave PestPac was implemented to provide core Professional Services Automation capabilities including scheduling and dispatch, customer and job management, and billing workflows aligned to pest control field service processes. The application was configured on a Microsoft SQL Server backend and hosted on virtualized infrastructure running VMware with Server 2008 and Server 2012 instances, reflecting a Windows server based deployment architecture.
Integrations included Exchange 2007 and Exchange 2013 for email services, SOPHOS for endpoint security, and Fivepoint Solutions OnPoint for document management, while WAN links connected five branch offices to the home office to enable centralized data access. Field service mobility was supported through mobile device management using Bushel and field devices for technicians, enabling mobile dispatch and job data synchronization between the field and PestPac.
Governance and operational ownership rested with technology planning and implementation functions responsible for financial planning, market planning, design and rollout, and ongoing technology management. Implementation oversight emphasized coordination with accounting and customer service teams to align system configuration to business processes, and ongoing administration supported multi site operations across office and field functions.
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The Hitmen Termite & Pest Control | Professional Services | 100 | $10M | United States | WorkWave | WorkWave PestPac | Professional Services Automation | 2013 | n/a |
In 2013, The Hitmen Termite & Pest Control implemented WorkWave PestPac, a Professional Services Automation application to standardize field service workflows and customer management. The deployment targeted the company’s field technician workforce and office staff in the United States, aligning scheduling and routing with commercial and residential service operations.
WorkWave PestPac was configured to emphasize technician routing and optimization, customer relationship management, WDO inspection workflows, and new customer sales processes. The configuration included technician-facing operational workflows for on-site documentation and job completion, and leveraged internal subject matter expertise in PestPac to tune scheduling and dispatch rules for general pest and WDO service lines.
Operational governance was structured around a designated in-house adviser who held advanced knowledge of the PestPac software system and provided IT support and technical issue resolution. The implementation covered field operations, sales, and office management functions, centralizing customer records, technician guidance, and dispatch orchestration within WorkWave PestPac.
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Buyer Intent: Companies Evaluating WorkWave PestPac
- Telcomp, a United States based Professional Services organization with 10 Employees
- Field Service Holdings, a United States based Professional services company with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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