List of Xmbrace Scheduling Customers
Birmingham, B1 1RF,
United Kingdom
Since 2010, our global team of researchers has been studying Xmbrace Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Xmbrace Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Xmbrace Scheduling for Workforce Scheduling include: Cardiff Council, a United Kingdom based Government organisation with 14757 employees and revenues of $3.50 billion, Birmingham City Council, a United Kingdom based Government organisation with 9882 employees and revenues of $2.50 billion, Ian Williams, a United Kingdom based Construction and Real Estate organisation with 1026 employees and revenues of $118.0 million and many others.
Contact us if you need a completed and verified list of companies using Xmbrace Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Birmingham City Council | Government | 9882 | $2.5B | United Kingdom | OneAdvanced | Xmbrace Scheduling | Workforce Scheduling | 2008 | n/a |
In 2008, Birmingham City Council implemented Xmbrace Scheduling to support social housing and responsive repairs. The Xmbrace Scheduling implementation falls under the Workforce Scheduling category and targeted field service and housing repairs operations across the council's housing teams.
The deployment centered on real time scheduling and mobile working capabilities, with configuration of a scheduling engine, dispatch controls and a mobile workforce application to enable field technicians to receive and update jobs in the field. Functional modules inferred from vendor descriptions include appointment booking, dynamic dispatch and mobile job management, configured to support responsive repairs workflows and the orchestration of technician shifts.
Integrations were established with the council's housing systems to synchronize job data and customer records, enabling the Xmbrace Scheduling solution to coordinate assignments with housing case information. Governance attention focused on aligning field service processes and job acceptance workflows to the new scheduling controls, and the vendor article notes the solution was positioned to improve service delivery through mobile enabled crews and real time schedule updates.
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Cardiff Council | Government | 14757 | $3.5B | United Kingdom | OneAdvanced | Xmbrace Scheduling | Workforce Scheduling | 2013 | Totalmobile |
In 2013, Cardiff Council implemented Xmbrace Scheduling in the Workforce Scheduling category to automate field service scheduling for its Housing Repairs team in Wales, United Kingdom. Cardiff Council procured Xmbrace/Opti-Time scheduling in partnership with Consilium and purchased Totalmobile alongside the scheduling solution to enable appointment booking and dynamic rostering for housing repairs operations.
Deployment centered on Opti-Time/Xmbrace Scheduling modules that provided dynamic rostering, appointment booking workflows and operative tracking capabilities common to Workforce Scheduling solutions. The implementation was configured to support field service scheduling patterns for housing repairs, including scheduling rules, time slot management and mobile aware bookings to align operatives to planned appointments.
Cardiff Council integrated Xmbrace Scheduling with the Totalmobile mobile workforce platform to link scheduled appointments to in field execution and operative status updates. Procurement and rollout were coordinated with Consilium and Totalmobile, with the pilot and initial operational scope focused on housing repairs, and project governance aligned to reshape scheduling processes and enable dynamic rostering for housing repairs operatives across the council.
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Ian Williams | Construction and Real Estate | 1026 | $118M | United Kingdom | OneAdvanced | Xmbrace Scheduling | Workforce Scheduling | 2008 | n/a |
In 2008, Ian Williams implemented Xmbrace Scheduling to introduce dynamic workforce orchestration for its property maintenance operations. The Xmbrace Scheduling deployment served as a Workforce Scheduling solution focused on field service and housing repairs across the United Kingdom, and it was reported as Xmbrace’s 100th customer adoption in the vendor announcement.
The implementation centered on the Opti-Time capability within Xmbrace Scheduling, delivering dynamic scheduling, appointment booking, and operative messaging to coordinate onsite repairs and maintenance visits. Configuration emphasized scheduling optimization and appointment window management to increase tenant choice, while operative messaging provided real-time tasking and coordination for field technicians.
Deployment covered property maintenance teams responsible for housing repairs, with scheduling governance oriented toward centralized dispatcher workflows and appointment management processes. The 2008 report explicitly cites improvements in tenant appointment choice and workforce utilisation following the Xmbrace Scheduling implementation.
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