List of Zoho Cliq Customers
Chennai, 603202,
India
Since 2010, our global team of researchers has been studying Zoho Cliq customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho Cliq for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho Cliq for Collaboration include: Nuvia Dental Implant Center, a United States based Healthcare organisation with 550 employees and revenues of $73.0 million, Fazenda, a United Kingdom based Leisure and Hospitality organisation with 450 employees and revenues of $65.0 million, Starmark Software India, a India based Professional Services organisation with 500 employees and revenues of $40.0 million, Kingsgate Logistics, a United States based Transportation organisation with 80 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Zoho Cliq, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoho Cliq customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fazenda | Leisure and Hospitality | 450 | $65M | United Kingdom | Zoho Corp. | Zoho Cliq | Collaboration | 2018 | n/a |
In 2018, Fazenda adopted Zoho Cliq as its common internal communication platform to connect teams across locations and reduce email clutter. Fazenda implemented Zoho Cliq to centralize real-time messaging and company-wide notifications, aligning the deployment with its Collaboration needs for a 450-person leisure and hospitality operation based in the United Kingdom.
The Zoho Cliq deployment emphasized departmental and location channels, direct messaging, and announcement streams to support HR and operations coordination across the UK. Configuration work centered on channel architecture for restaurant sites and corporate functions, role-based channel access for HR and operations staff, and use of persistent chat history and searchable conversations to preserve institutional knowledge. The rollout used standard Collaboration capabilities such as presence indicators, group conversations, and file sharing to streamline shift coordination and cross-site operational communications.
Governance focused on usage policies for operational channels and announcement moderation to ensure critical messages reached frontline teams and corporate staff. Fazenda leveraged Zoho Cliq to improve company-wide announcements and day-to-day collaboration, materially reducing reliance on email for operational coordination and HR communications. Zoho Cliq provided a single Collaboration touchpoint that unified internal messaging across Fazenda locations without introducing external integration dependencies.
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Kingsgate Logistics | Transportation | 80 | $10M | United States | Zoho Corp. | Zoho Cliq | Collaboration | 2021 | n/a |
In 2021, Kingsgate Logistics deployed Zoho Cliq as its Collaboration platform to close communication gaps between warehouse teams and delivery agents. The rollout targeted logistics and customer-support workflows across the United States, with an operational emphasis on aligning field operations and support functions to a single messaging fabric.
The implementation configured Zoho Cliq messaging channels and automated workflows using Cliq bots to drive ticket and customer update automation, including use of bots such as @Deskbot for automated notifications. Functional capabilities implemented emphasized real-time messaging, channel-based team collaboration, and bot-driven update delivery to reduce manual handoffs between dispatch, warehouse staff, and support agents.
Governance focused on workflow change to support event-driven communication across logistics and customer support, with rollout scope limited to United States operations and teams that manage shipments and customer tickets. The deployment improved cross-team communication and sped customer ticket resolution as teams adopted channel-first collaboration and bot-assisted status updates.
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Nuvia Dental Implant Center | Healthcare | 550 | $73M | United States | Zoho Corp. | Zoho Cliq | Collaboration | 2024 | n/a |
In 2024, Nuvia Dental Implant Center implemented Zoho Cliq as a central collaboration tool. Zoho Cliq is deployed as the Collaboration layer within a broader Zoho Workplace implementation that aimed to replace a fractured application landscape and address HIPAA compliance and data integrity across 30 plus clinic locations in the United States.
The deployment combined Zoho Cliq with Zoho Projects, Zoho Sprints, Workdrive, Calendar, Meeting, Sign, Vault, Directory, CRM, Desk, Creator, Flow and Analytics to standardize workflows. Zoho Projects was configured to manage build out timelines with automated schedule calculations for new locations, Zoho Sprints was adopted by the development team for agile delivery, and Workdrive, Calendar and Meeting were used to centralize documents and meeting coordination. Vault and Directory were implemented as the primary security and identity controls to meet HIPAA compliance requirements with minimal customer customization.
The implementation integrated third party systems explicitly listed by the customer, including GoHighLevel, an external Zoho Desk instance and MessageMedia, to preserve existing communications and lead management touchpoints. The rollout focused on operational coverage across build out, development and clinic operations, consolidating an environment that previously relied on more than 80 independent applications. The Zoho suite consolidated tools that had included Monday.com, Slack and in practice management software, with the migration from Slack to Zoho Cliq noted as materially reducing collaboration-related liability.
Governance and process changes centered on centralized platform ownership and standardized processes enforced through Projects and Creator workflows, with Vault and Directory providing role based access and compliance controls. The customer reports explicit outcomes tied to the implementation, including cost reductions such as saving 15k plus per new location opening, a reported reduction in liability due to HIPAA aligned messaging through Zoho Cliq, and time savings of 12 plus hours per employee per month by centralizing information and reducing rework.
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Professional Services | 500 | $40M | India | Zoho Corp. | Zoho Cliq | Collaboration | 2021 | n/a |
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