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List of Zoho Qntrl Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Buroserv Australia Communications 120 $12M Australia Zoho Corp. Zoho Qntrl Business Process Management 2023 n/a
In 2023, Buroserv Australia implemented Zoho Qntrl to automate NBN and broadband service provisioning and validation workflows. Zoho Qntrl is used as a Business Process Management platform to centralize data and streamline order processing across teams in Australia, aligning provisioning, validation, and support activities under a single workflow engine. The implementation focused on workflow orchestration and automation, with configured provisioning and validation workflows, rule-based checks, approval routing and task assignment to reduce manual handoffs. Zoho Qntrl provided process monitoring and dashboarding capabilities to track order status and exceptions, and the team implemented standardized process templates to ensure repeatable provisioning sequences. Operational coverage spanned operations, provisioning, customer support and field workforce coordination within Australia, with centralized order records enabling end-to-end order lifecycle tracking. The deployment consolidated order data to support cross-team visibility and streamlined order processing flows, reducing coordination friction between dispatch and support functions. Governance changes accompanied the technical rollout, including standardized approval routing, audit trails and exception handling to support compliance and operational consistency. The deployment enabled Buroserv Australia to process over 500 orders in the first month and delivered explicit improvements in speed of service deployment, workforce optimization and customer support responsiveness through automated Business Process Management workflows.
Mercedes-Benz India Automotive 1000 $1.3B India Zoho Corp. Zoho Qntrl Business Process Management 2023 Zoho Corp.
In 2023, Mercedes-Benz India initiated implementation of Zoho Qntrl as the orchestration layer for its SKYLine dealer management program. The deployment used Zoho Qntrl in the Business Process Management category to operationalize workflow orchestration across service centers and dealerships. Zoho Qntrl was configured to orchestrate the full service lifecycle, including booking, check in, technician assignment, and job tracking. Functional capabilities implemented included workflow automation, task assignment, status tracking, and exception routing consistent with Business Process Management implementations. The architecture combined a decentralized dealer management model built on Zoho CRM with Zoho Qntrl providing orchestration and process enforcement. Integrations included real time integration with Mercedes Benz global systems and connectivity between Zoho Qntrl and Zoho CRM to synchronize customer and vehicle data across dealer sites. Implementation was co developed with Zoho Corp as the system integrator and executed over a two year development cycle, with nationwide go live in 2025. Governance delivered dealer level autonomy while maintaining centralized policy controls and real time operational visibility, aligning service operations across India.
Movyon Transportation 300 $199M Italy Zoho Corp. Zoho Qntrl Business Process Management 2023 n/a
In 2023, Movyon implemented Zoho Qntrl for Business Process Management to orchestrate and automate its warehouse operations. Movyon uses Zoho Qntrl to move coordination away from shared mailboxes and phone-based coordination, adopting structured workflows, a centralized information repository and orchestration capabilities to manage task assignment, status tracking and exception handling within warehouse processes. The deployment targeted warehouse operations across the Italy based logistics and urban mobility business, formalizing handoffs and automating task routing to improve operational visibility and cross-team collaboration. Movyon reported coordination emails and phone calls fell by more than 90%, with improved cross-team collaboration and process visibility after Zoho Qntrl orchestration and workflow automation were introduced.
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FAQ - APPS RUN THE WORLD Zoho Qntrl Coverage

Zoho Qntrl is a Business Process Management solution from Zoho Corp..

Companies worldwide use Zoho Qntrl, from small firms to large enterprises across 21+ industries.

Organizations such as Mercedes-Benz India, Movyon and Buroserv Australia are recorded users of Zoho Qntrl for Business Process Management.

Companies using Zoho Qntrl are most concentrated in Automotive, Transportation and Communications, with adoption spanning over 21 industries.

Companies using Zoho Qntrl are most concentrated in India, Italy and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zoho Qntrl across Americas, EMEA, and APAC.

Companies using Zoho Qntrl range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Zoho Qntrl include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Zoho Qntrl customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Business Process Management.