Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Taylor Regional Hospital | Healthcare | 750 | $80M | United States | UKG | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | 2014 | n/a | ||
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Neos Network, formerly SSE Enterprise Telecoms | Communications | 750 | $180M | United Kingdom | Genesys | Genesys CCPulse | Workforce Management | 2013 | n/a | In 2013 Neos Network, formerly SSE Enterprise Telecoms, implemented Genesys CCPulse for Workforce Management. Deployment centered on the Central Resource team based in Portsmouth, United Kingdom, and the system was in active operational use from May 2013 through December 2014 to support contact center staffing and queue operations. The implementation emphasized live queue control and real time intraday workforce tasks, with agents using Genesys CCPulse to monitor queues, adjust availability, and schedule time for administrative work. Staff responsibilities included call statistics extraction and report pulling from the Genesys CCPulse environment to inform daily operational decisions. Architecturally the Genesys CCPulse deployment was embedded within the Genesys contact center environment, enabling workforce management workflows to consume routing and queue status data for adherence and intraday adjustments. Operational coverage was scoped to contact center operations and workforce planning within the Central Resource function, impacting scheduling, adherence monitoring, intraday management, and operational reporting processes. Governance shifted responsibility for live queue control to Central Resource agents, formalizing routines for report generation and arranging agent availability to complete admin tasks. The implementation reflects practical use of Genesys CCPulse as a Workforce Management solution for operational control and reporting in a mid sized communications contact center. | |
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Professional Services | 750 | $204M | United Kingdom | Intapp | Intapp Workflow Automation | Task Management | 2020 | n/a |
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Leisure and Hospitality | 750 | $175M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2011 | n/a |
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Leisure and Hospitality | 750 | $100M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2011 | n/a |
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Education | 750 | $124M | United States | Journyx | Journyx Resource Management | Workforce Management | 2020 | n/a |
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Retail | 750 | $150M | United States | Verint Systems | Verint Workforce Management Task Management | Task Management | 2016 | n/a |
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Education | 753 | $170M | United States | WorkForce Software | WorkForce EmpCenter | Workforce Management | 2017 | n/a |
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Utilities | 755 | $426M | United States | WorkForce Software | WorkForce EmpCenter | Workforce Management | 2016 | n/a |
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Government | 758 | $125M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2010 | n/a |
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