Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- Education
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Carleton University | Education | 4787 | $700M | Canada | Mitel | Mitel MiCloud Flex Contact Center | Call Center | 2017 | n/a | In 2017, Carleton University implemented Mitel MiCloud Flex Contact Center to strengthen campus emergency communications and to preserve reliable telephony access to emergency services. The Mitel MiCloud Flex Contact Center Call Center deployment was explicitly aimed at enabling campus-wide broadcast notifications to students and staff and maintaining operational telephone paths for emergency outbound calls. The implementation used a cloud-hosted contact center architecture, configured with agent consoles, automated outbound notification capabilities, automatic call distribution and interactive voice response routing to support escalation workflows. Mitel MiCloud Flex Contact Center was configured to run scheduled and ad hoc broadcast campaigns that address the university requirement to reach people regardless of location, and to provide operator console functionality for centralized command and control during incidents. Operational scope included campus communications, campus security, facilities and IT communications teams, with the Call Center supporting unified handling of inbound incident reports and outbound emergency notifications. The rollout emphasized governance through documented escalation flows, operator runbooks and routine testing of PSTN connectivity to ensure continuity of emergency lines. Carleton University Mitel MiCloud Flex Contact Center Call Center therefore serves as the central communications layer for campus safety and telephony operations. | |
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Carleton University | Education | 4787 | $700M | Canada | Apprendo | Apprendo | Learning and Development | 2014 | n/a | In 2014, Carleton University implemented Apprendo as its Learning Management platform to support academic course delivery and centralized learning administration. The deployment was positioned to serve campus-wide teaching and learning across faculties and administrative programs, aligning the Apprendo Learning Management instance with student and instructor workflows and course provisioning processes. Configuration emphasized core Learning Management modules including course creation and enrollment management, content distribution and repository, assessment workflows and gradebook functions, role-based access controls for students, instructors and academic administrators, and operational reporting for academic operations. Governance and rollout were managed through the university's academic technology office with standardized faculty onboarding, course publishing procedures and content governance workflows. Carleton University is listed as a customer on Apprendo's website. | |
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Education | 4787 | $700M | Canada | Contentsquare | Hotjar | Customer Experience | 2015 | n/a |
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Education | 4787 | $700M | Canada | Amazon Web Services (AWS) | Amazon CloudFront | Content Delivery Network | 2016 | n/a |
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Education | 4787 | $700M | Canada | Microsoft | Microsoft 365 | Collaboration | 2020 | n/a |
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Education | 4787 | $700M | Canada | Amazon Web Services (AWS) | Amazon EC2 | Application Hosting and Computing Services | 2020 | n/a |
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Education | 4787 | $700M | Canada | Adobe Systems | Adobe Experience Cloud | Customer Experience | 2020 | n/a |
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Education | 4787 | $700M | Canada | Google Workspace (Formerly Google G-Suite) | Collaboration | 2020 | n/a |
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Education | 4787 | $700M | Canada | Magnite | Magnite (ex Rubicon Project) | Digital Advertising Platform | 2023 | n/a |
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Education | 4787 | $700M | Canada | IBM | IBM Maximo - Invoice Module | AP Automation | 2023 | TriNmax Canada |
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