Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Axiata	Communications	10500	$5.3B	Malaysia	Atlassian	Atlassian Jira Service Desk	IT Service Management	2020	n/a
Axiata	Communications	10500	$5.3B	Malaysia	IBM	IBM GERS	Expense Management	2021	n/a	In 2021, Axiata implemented IBM GERS. IBM GERS was deployed as the companys core Expense Management application to centralize expense capture and processing within Group Finance. The implementation focused on standard Expense Management capabilities including expense claim capture, structured approval workflows, policy validation, and automated posting of expense transactions into financial ledgers. IBM GERS was configured to support finance controls and audit trails consistent with corporate expense policy, and to interface with downstream reporting processes used by the finance organization. IBM GERS was integrated with Axiatas in-house Travel & Expense Employee Management system, the integration enabling transactional handoff of employee claims and status updates. Axiata also operated SAP Concur across the Corporate Center and subsidiaries and maintained automated data integration between SAP Concur and Axiatas SAP ERP, while Group Financial BI and Cognos consolidated ERP data from all subsidiaries into the Group Financial Data Warehouse for statutory and performance reporting. Governance for the rollout was coordinated through Group Finance and the ERP Financial Systems team based in Kuala Lumpur, aligning expense workflows with existing financial reporting and BI feeds. The implementation emphasized integration points and data flows over endpoint replacement, enabling expense processing to feed established group reporting and control frameworks.
	Communications	10500	$5.3B	Malaysia	SAP	SAP Concur Travel	Travel Management	2021	n/a
	Communications	10500	$5.3B	Malaysia	SAP	SAP Concur Expense	Expense Management	2021	n/a
	Communications	10500	$5.3B	Malaysia	SAP	SAP ERP ECC 6.0	ERP Financial	2017	n/a
	Communications	10500	$5.3B	Malaysia	Microsoft	Microsoft Dynamics 365 for Finance and Operations	ERP Financial	2022	Hitachi Solutions America
	Communications	10500	$5.3B	Malaysia	Microsoft	Microsoft Dynamics 365 Supply Chain Management	Supply Chain Management	2022	Hitachi Solutions America
	Communications	10500	$5.3B	Malaysia	Freshworks	Freshservice	IT Service Management	2023	n/a
	Communications	10500	$5.3B	Malaysia	Productboard	Productboard	Project Portfolio Management	2018	n/a
	Communications	10500	$5.3B	Malaysia	TBCASoft	TBCASoft	Blockchain Platform	2018	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Axiata

Communications

10500

$5.3B

Malaysia

Atlassian

Atlassian Jira Service Desk

IT Service Management

2020

n/a

Axiata

Communications

10500

$5.3B

Malaysia

IBM

IBM GERS

Expense Management

2021

n/a

In 2021, Axiata implemented IBM GERS. IBM GERS was deployed as the companys core Expense Management application to centralize expense capture and processing within Group Finance. The implementation focused on standard Expense Management capabilities including expense claim capture, structured approval workflows, policy validation, and automated posting of expense transactions into financial ledgers. IBM GERS was configured to support finance controls and audit trails consistent with corporate expense policy, and to interface with downstream reporting processes used by the finance organization. IBM GERS was integrated with Axiatas in-house Travel & Expense Employee Management system, the integration enabling transactional handoff of employee claims and status updates. Axiata also operated SAP Concur across the Corporate Center and subsidiaries and maintained automated data integration between SAP Concur and Axiatas SAP ERP, while Group Financial BI and Cognos consolidated ERP data from all subsidiaries into the Group Financial Data Warehouse for statutory and performance reporting. Governance for the rollout was coordinated through Group Finance and the ERP Financial Systems team based in Kuala Lumpur, aligning expense workflows with existing financial reporting and BI feeds. The implementation emphasized integration points and data flows over endpoint replacement, enabling expense processing to feed established group reporting and control frameworks.