Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Penningtons Manches	Professional Services	900	$133M	United Kingdom	BigHand	BigHand Workflow Management	Task Management	2020	n/a	In 2020, Penningtons Manches implemented BigHand Workflow Management, a Task Management application, on their website. The deployment positioned BigHand Workflow Management as the firm’s centralized workflow engine for matter related task orchestration and web-based task access via the corporate site. Configuration focused on workflow orchestration, role based task assignment, approvals and audit trails, with configurable routing rules and reporting dashboards to support practice group workflows. The BigHand Workflow Management implementation included automated task notifications and status tracking, aligning with standard Task Management capabilities used by legal operations. The solution is surfaced through the Penningtons Manches website to provide web access to fee earners and support teams, enabling centralized task intake and assignment across the firm’s United Kingdom offices. Operational coverage prioritized legal teams and practice support functions, with the application serving as the primary Task Management layer for matter related task coordination. Governance emphasized standardized workflow templates and change control for routing rules, with process ownership assigned to legal operations and practice managers to maintain consistent task lifecycle policies. Rollout concentrated on staged enablement and end user training to standardize task intake and approvals while preserving auditability for matter handling.
AusGroup Limited	Manufacturing	1500	$134M	Australia	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2013	n/a
	Government	1691	$134M	United States	UKG	UKG Workforce Central TeleStaff (ex Kronos TeleStaff)	Workforce Management	2018	n/a
	Retail	820	$134M	United Kingdom	ShopWorks Software	ShopWorks	Workforce Management	2016	n/a
	Healthcare	1042	$135M	Australia	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2013	n/a
	Education	1579	$136M	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2017	n/a
	Banking and Financial Services	535	$136M	United Kingdom	Calabrio	Calabrio Teleopti WFM	Workforce Management	2016	n/a
	Professional Services	964	$136M	United Kingdom	HRNet	HR Net	Workforce Management	2006	n/a
	Professional Services	783	$137M	United Kingdom	InVision Group	InVision injixo	Workforce Management	2014	n/a
	Retail	645	$137M	United Kingdom	Telecetera	Telecetera Mobile Workforce Management	Workforce Management	2022	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Penningtons Manches

Professional Services

900

$133M

United Kingdom

BigHand

BigHand Workflow Management

Task Management

2020

n/a

In 2020, Penningtons Manches implemented BigHand Workflow Management, a Task Management application, on their website. The deployment positioned BigHand Workflow Management as the firm’s centralized workflow engine for matter related task orchestration and web-based task access via the corporate site. Configuration focused on workflow orchestration, role based task assignment, approvals and audit trails, with configurable routing rules and reporting dashboards to support practice group workflows. The BigHand Workflow Management implementation included automated task notifications and status tracking, aligning with standard Task Management capabilities used by legal operations. The solution is surfaced through the Penningtons Manches website to provide web access to fee earners and support teams, enabling centralized task intake and assignment across the firm’s United Kingdom offices. Operational coverage prioritized legal teams and practice support functions, with the application serving as the primary Task Management layer for matter related task coordination. Governance emphasized standardized workflow templates and change control for routing rules, with process ownership assigned to legal operations and practice managers to maintain consistent task lifecycle policies. Rollout concentrated on staged enablement and end user training to standardize task intake and approvals while preserving auditability for matter handling.