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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of BigHand Workflow Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Browne Jacobson Professional Services 1000 $147M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
In 2020, Browne Jacobson implemented BigHand Workflow Management. The firm uses BigHand Workflow Management, a Task Management application, surfaced on their website to provide web-accessible workflow orchestration for professional services case and matter handling. The implementation aligns with core Task Management capabilities, including workflow orchestration, task assignment and routing, approval workflows, templated task sets, role-based access controls, and audit trail functionality. Configuration work focused on defining matter intake-to-resolution flows, standardizing task templates for recurring legal processes, and automating assignment and escalation rules to enforce operational consistency across teams. Deployment is presented via the firm-facing website to support both front-office practice groups and back-office support functions, with the application acting as a centralized task coordination layer. Governance emphasis centered on establishing centralized workflow ownership, role definitions for task approvers and owners, and documented processing rules to ensure consistent execution of automated task flows.
Charles Russell Speechlys Professional Services 1500 $423M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
In 2020, Charles Russell Speechlys implemented BigHand Workflow Management. The firm uses BigHand Workflow Management on their website to provide Task Management capabilities that support legal practice and administrative workflow orchestration across its service delivery functions. The deployment leverages BigHand Workflow Management’s workflow orchestration and task routing functionality, configured to handle matter intake, approvals, assignment routing, and routine administrative tasks, with role based access controls and audit trail capabilities consistent with Task Management systems. Configuration focuses on reusable workflow templates, SLA driven queuing and operational reporting to standardize assignment flows and improve visibility for practice and support teams.
Cripps Professional Services 600 $61M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
In 2020, Cripps implemented BigHand Workflow Management. The deployment introduced a Task Management platform to support legal task routing and matter oriented workflows across Cripps in the United Kingdom. BigHand Workflow Management was configured to provide workflow orchestration, task templates, role based task assignment, approval routing, SLA tracking and configurable intake forms. The configuration emphasized reusable templates and automated routing rules to standardize repetitive legal work and reduce manual handoffs. The implementation is surfaced on their website for internal access and centralized task intake, enabling practice teams and support functions to initiate, assign and monitor work through the platform. Operational coverage targeted fee earners, practice group administrators and legal operations teams across Cripps in the United Kingdom. Governance was established around task ownership, permissioned access controls and standardized intake and escalation processes, with phased adoption across practice groups and administrative teams. BigHand Workflow Management was used to formalize workflow ownership and create consistent auditability for assigned tasks.
Dentons US Professional Services 1576 $550M United States BigHand BigHand Workflow Management Task Management 2020 n/a
In 2020 Dentons US implemented BigHand Workflow Management, deploying the application as a web facing workflow layer on its website. The BigHand Workflow Management implementation provides Task Management capabilities to standardize task intake and routing for professional services workflows across the firm. Configuration emphasizes workflow orchestration, template driven task creation, automated routing and priority assignment, plus approval gates and status tracking that are typical for Task Management platforms. The deployment of BigHand Workflow Management includes configurable task templates and role based task assignment to support repeatable workflow patterns. Operational scope centers on firm level task coordination within Dentons US professional services functions, providing a single system for task assignment, escalation and auditability. Governance was adapted to formalize intake and approval workflows, and operational users were provisioned through centralized configuration in BigHand Workflow Management.
DLA Piper Professional Services 2000 $900M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
In 2020, DLA Piper implemented BigHand Workflow Management. The law firm, with approximately 2000 employees in the United Kingdom professional services sector, is using BigHand Workflow Management on their website and classifies the deployment under the Task Management category. The implementation focuses on core Task Management capabilities typical of workflow platforms, including workflow orchestration, automated task routing and assignment, approval routing, task templates, SLA awareness, workload balancing, and audit trail capture. BigHand Workflow Management was configured to provide centralized task orchestration and template driven intake, enabling consistent task creation, assignment, and approval flows across legal and support workstreams. Operational coverage spans legal operations, fee earners, and support teams, with governance controls implemented to enforce role based access and approval hierarchies, and to maintain auditability of task progress. The deployment is surfaced on DLA Piper’s website for intake and task initiation, and configurations emphasize standardized intake forms, approval routing logic, and operational visibility for practice group managers.
Professional Services 300 $29M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
Professional Services 406 $80M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
Professional Services 2500 $890M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
Professional Services 900 $133M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
Professional Services 3000 $810M United Kingdom BigHand BigHand Workflow Management Task Management 2020 n/a
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FAQ - APPS RUN THE WORLD BigHand Workflow Management Coverage

BigHand Workflow Management is a Task Management solution from BigHand.

Companies worldwide use BigHand Workflow Management, from small firms to large enterprises across 21+ industries.

Organizations such as DLA Piper, Osborne Clarke, Pinsent Masons, Dentons US and Charles Russell Speechlys are recorded users of BigHand Workflow Management for Task Management.

Companies using BigHand Workflow Management are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using BigHand Workflow Management are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BigHand Workflow Management across Americas, EMEA, and APAC.

Companies using BigHand Workflow Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 57.14%, large organizations with 1,001-10,000 employees - 42.86%, and global enterprises with 10,000+ employees - 0%.

Customers of BigHand Workflow Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BigHand Workflow Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Task Management.