Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Baker Tilly Advisory Group | Professional Services | 43000 | $5.2B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2020 | n/a | ||
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Bank of Ireland | Banking and Financial Services | 11386 | $5.2B | Ireland | Genesys | Genesys Workforce Management | Workforce Management | 2014 | n/a | In 2014, Bank of Ireland deployed Genesys Workforce Management to consolidate Workforce Management for its contact center staffing, scheduling, and real time adherence processes. The implementation positioned Genesys Workforce Management as the primary operational tool for scheduling rotas, managing annual leave, and coordinating off phone activity such as training and meetings for telephony staff. Configuration centered on core workforce management capabilities, including automated shift scheduling, skills-based assignment for mortgage appointment booking across multiple teams and skill sets, and leave and rota administration. The deployment also included real time monitoring using CC Pulse, establishing a single pane for adherence and live queue volume visibility. Operational coverage focused on customer-facing contact center functions, specifically mortgage appointment scheduling and day to day contact center workforce planning across Bank of Ireland Ireland operations. Staff responsibilities documented in the environment included monitoring real time call volumes, balancing workloads across teams, and providing continuous updates to management to maintain service levels. Governance and process changes emphasized centralized scheduling ownership and shift planning workflows, with specialist staff operating as subject matter experts in Genesys Workforce Management and CC Pulse to support ongoing configuration and testing. Routine activities such as rota creation, leave scheduling, and adherence reporting were standardized within the Genesys Workforce Management environment to support consistent contact center operations. | |
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Banking and Financial Services | 11386 | $5.2B | Ireland | Genesys | Genesys CCPulse | Workforce Management | 2014 | n/a |
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Distribution | 9304 | $5.2B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Healthcare | 18750 | $5.2B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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Retail | 9500 | $5.2B | United Kingdom | Totalmobile | Totalmobile Cognito iQ | Workforce Analytics,Workforce Management | 2016 | n/a |
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Retail | 28000 | $5.2B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a |
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Government | 6085 | $5.1B | Australia | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2019 | n/a |
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Government | 7000 | $5.1B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2010 | n/a |
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Professional Services | 8500 | $5.1B | United States | Assembled | Assembled | Workforce Management | 2020 | n/a |
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