Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Communications
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Telkomsel | Communications | 6455 | $6.1B | Indonesia | BMC Software | BMC Remedy ITSM Suite | IT Service Management | 2014 | n/a | ||
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Astro Malaysia Holdings | Communications | 5000 | $763M | Malaysia | Amdocs | Amdocs ClarifyCRM | CRM | 2014 | n/a | Astro Malaysia Holdings implemented Amdocs ClarifyCRM in 2014 to centralize Customer Relationship Management for its customer service and support operations. The implementation targeted the support organization based in Kuala Lumpur, Malaysia and was positioned to improve ticket handling and case visibility across business users and consultants. Amdocs ClarifyCRM was configured to support case management, ticket routing, contact management, and service workflow orchestration consistent with Customer Relationship Management deployments. Operational workflows were instrumented to capture and oversee support messages raised in SAP Solution Manager while ClarifyCRM maintained the customer-facing case lifecycle and service records. Operational coverage included the central support team and business user communities, with coordination between internal consultants and business stakeholders to drive short term engagements and long-term user satisfaction. Support staff also provided backup coverage for SAP functional areas including SD and MM, and authorization monitoring was established inside SAP ECC to track user role assignments and address audit findings. Governance and operating model changes included defined support strategies, operations plans, coaching, competency reviews, and training direction to sustain the ClarifyCRM environment. The support organization managed roughly 2000 tickets per year with fewer than 2% exceeding SLA targets, initiated authorization monitoring that resolved an external auditor issue, and executed ad-hoc Amdocs ClarifyCRM enhancement projects to refine workflows and user support processes. | |
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Communications | 18041 | $2.8B | Malaysia | SAP | SAP ERP ECC 6.0 | ERP Financial | 2014 | n/a |
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Communications | 12909 | $5.2B | Thailand | Microsoft | Microsoft 365 | Collaboration | 2014 | n/a |
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Communications | 270 | $42M | Czech Republic | Amazon Web Services (AWS) | Amazon CloudFront | Content Delivery Network | 2014 | n/a |
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Communications | 270 | $42M | Czech Republic | OVHcloud | OVHcloud | Application Hosting and Computing Services | 2014 | n/a |
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Communications | 300 | $61M | United Kingdom | Google Cloud Actifio GO BaaS | Backup as a Service (BaaS) | 2014 | n/a |
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Communications | 146040 | $122.4B | United States | Google Cloud Actifio GO BaaS | Backup as a Service (BaaS) | 2014 | n/a |
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Communications | 5000 | $2.0B | United States | New Relic | New Relic APM | Application Performance Management | 2014 | n/a |
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Communications | 10 | $1M | United States | HubSpot | Hubspot Marketing Automation | Marketing Automation | 2014 | n/a |
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