Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Metcash | Distribution | 11500 | $10.3B | Australia | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a | ||
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British Gas, part of Centrica | Utilities | 2500 | $465M | United Kingdom | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2013 | n/a | In 2013 British Gas, part of Centrica, upgraded to Alvaria Workforce in the Workforce Management category. Alvaria Workforce formerly Aspect Workforce Optimization provided a refreshed user interface and served as the central workforce optimisation platform for resource scheduling and contact centre staffing. The implementation included two enhancement modules purchased and configured for British Gas. Perform was implemented to give management an at a glance view of agent activity in real time and to compare live activity against scheduled work. Empower was configured to enable agent self service for holiday and select in day exception requests and to allow Team Managers to schedule one to one meetings and team time, with the Notification Server component informing TMs and agents when requests are approved. Deployment focused on resource planning and contact centre operations, with British Gas coupling the software upgrade with new training to upskill resource planners and to align scheduling practices to the new toolset. The program leveraged British Gas experience as an established Aspect technology user while introducing the Alvaria Workforce user interface and module configurations across planner, manager, and agent workflows. Governance and rollout emphasized operational adoption and process change in scheduling and exception handling, with targeted training for resource planners and team management to support the Empower self service flows and the Perform real time monitoring. Investment in workforce optimisation tools and the two enhancement modules formed the core of the 2013 upgrade across British Gas workforce management functions. | |
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Media | 3000 | $600M | United States | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2013 | n/a |
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Banking and Financial Services | 1500 | $380M | United States | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2013 | n/a |
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Communications | 1400 | $542M | Singapore | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2013 | n/a |
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Leisure and Hospitality | 6500 | $2.3B | United States | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2013 | n/a |
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Professional Services | 26389 | $781M | Sweden | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2013 | n/a |
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Retail | 3850 | $1.1B | Canada | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Professional Services | 54000 | $2.5B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Transportation | 375 | $75M | Malaysia | Ramco Systems | Ramco Workforce Management | Workforce Management | 2013 | n/a |
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