Caffe Neros selects Zendesk Service for Customer Support
In 2019, Caffe Neros, a United Kingdom based Leisure and Hospitality organization with 5000 employees and revenues of $690M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Caffe Neros | Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | n/a | 2019 | 2019 |
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FAQ - Caffe Neros selects Zendesk Service for (Customer Support)
In 2019, Caffe Neros selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Caffe Neros is a Leisure and Hospitality organization in United Kingdom, with approximately 5000 employees and $690M in annual revenue.
Caffe Neros has initiated the Zendesk Service implementation with an expected go-live in 2019, supporting its modernization of Customer Support processes.
Caffe Neros has not disclosed the SI for the Zendesk Service implementation.
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