List of Sojern Customers
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United States
Since 2010, our global team of researchers has been studying Sojern customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sojern for Guest Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sojern for Guest Management include: Emirates United Arab Emirates, a United Arab Emirates based Transportation organisation with 112406 employees and revenues of $37.40 billion, Emirates United Arab Emirates, a United Arab Emirates based Transportation organisation with 69465 employees and revenues of $34.86 billion, Marriott, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion, Marriott, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion, British Airways United Kingdom, a United Kingdom based Transportation organisation with 40521 employees and revenues of $17.81 billion and many others.
Contact us if you need a completed and verified list of companies using Sojern, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sojern customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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189 TAXI Azerbaijan | Transportation | 56 | $3M | Azerbaijan | Sojern | Sojern | Guest Management | 2019 | n/a |
In 2019, 189 TAXI Azerbaijan implemented Sojern as a Guest Management application on its website. The deployment of Sojern for Guest Management is concentrated on customer-facing web channels to support guest identification, session orchestration, and personalized experiences for taxi booking interactions. Sojern is used to instrument on-site guest behavior and manage consent-aware profiling within the website environment.
Configuration and operational ownership are centered in marketing and operations teams, who tuned Sojern parameters and guest engagement rules to match transportation customer workflows. Implementation activities included embedding Sojern scripts on key site pages, defining guest segmentation criteria, and enabling continuous session tracking and engagement orchestration within the site. The arrangement positions Sojern as the primary Guest Management capability for 189 TAXI Azerbaijan online customer engagement.
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21c Museum Hotels | Leisure and Hospitality | 400 | $120M | United States | Sojern | Sojern | Guest Management | 2018 | n/a |
In 2018, 21c Museum Hotels implemented Sojern on its website as a Guest Management application. The deployment was focused on on-site guest acquisition and engagement workflows, instrumenting the brand site to surface booking intent signals and build audience segments for targeted outreach.
Sojern was configured to capture visitor behavior and enrich guest profiles, enabling audience targeting, campaign orchestration, booking intent detection, and on-site personalization consistent with Guest Management functional workflows. Operational responsibility sits with marketing and revenue management teams, with governance centered on campaign control and audience ownership for the corporate website and associated digital guest engagement channels.
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3 Liberty Green | Leisure and Hospitality | 10 | $1M | United States | Sojern | Sojern | Guest Management | 2019 | n/a |
In 2019, 3 Liberty Green implemented Sojern as a Guest Management application on their website. The deployment of Sojern is concentrated on web-based guest engagement and reservation funnel support, consolidating visitor interaction data and online inquiry handling through the company website.
The implementation architecture is centered on website instrumentation that captures behavioral signals, supports audience segmentation, and enables targeted guest engagement consistent with Guest Management capabilities, with Sojern configured to manage online guest acquisition and engagement workflows. Operational scope encompasses the public website and business functions in guest services and marketing, and governance focuses on centralizing online guest interaction data to align front desk and digital engagement processes.
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320 Guest Ranch | Leisure and Hospitality | 30 | $3M | United States | Sojern | Sojern | Guest Management | 2015 | n/a |
In 2015, 320 Guest Ranch implemented Sojern as a web-hosted guest engagement and targeting layer on its public website. The deployment uses Sojern to provide Guest Management capabilities including web-based visitor signal collection, guest profiling, and booking funnel instrumentation. This positions 320 Guest Ranch Sojern Guest Management to support marketing and reservations business functions via site-level audience orchestration.
Implementation was executed as a site-level integration, leveraging Sojern page tags to capture behavioral and referral data and feed guest profiles into the ranch's marketing workflows. Operational ownership is maintained by marketing and reservations staff who manage targeting segments and campaign inputs in Sojern, with the ranch operating the application within its United States web presence. Governance focuses on web tag stewardship and booking funnel alignment rather than enterprise system integration.
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321Forms | Professional Services | 11 | $2M | United States | Sojern | Sojern | Guest Management | 2018 | n/a |
In 2018, 321Forms implemented Sojern as a Guest Management solution on its public website. The professional services firm embedded Sojern to centralize visitor booking and web-based registration for client meetings and site access. 321Forms uses Sojern Guest Management to support client-facing operations such as visitor scheduling and reception workflows, bringing the application into the company’s front-office processes. Sojern was deployed as a web-hosted guest management layer using an embedded site widget to capture visitor details, schedule appointments, and trigger notification workflows, reflecting common Guest Management capabilities including visitor registration, consent capture, and check-in orchestration. Operational governance was configured inside the Sojern administrative console to align form fields, data retention parameters, and approval rules with 321Forms internal processes, and ownership was assigned to client services and reception functions to manage day-to-day use.
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Leisure and Hospitality | 5 | $1M | Australia | Sojern | Sojern | Guest Management | 2021 | n/a |
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Media | 10 | $1M | China | Sojern | Sojern | Guest Management | 2016 | n/a |
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Leisure and Hospitality | 250 | $40M | United States | Sojern | Sojern | Guest Management | 2018 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Sojern | Sojern | Guest Management | 2019 | n/a |
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Media | 10 | $1M | Canada | Sojern | Sojern | Guest Management | 2016 | n/a |
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Buyer Intent: Companies Evaluating Sojern
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