Outnorth selects ImBox Chat for Chatbots and Conversational AI

In 2020, Outnorth, a Sweden based Retail organization with 123 employees and revenues of $126M selected ImBox Chat for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Outnorth ImBox Sweden Legacy ImBox Chat Chatbots and Conversational AI AI-Powered Application n/a n/a 2020 2020
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FAQ - Outnorth selects ImBox Chat for (Chatbots and Conversational AI)

In 2020, Outnorth selected ImBox Chat for Chatbots and Conversational AI to modernize their AI-Powered Application operations and improve scalability, visibility, and control.

The ImBox Chat deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across AI-Powered Application.

Outnorth is a Retail organization in Sweden, with approximately 123 employees and $126M in annual revenue.

Outnorth has initiated the ImBox Chat implementation with an expected go-live in 2020, supporting its modernization of Chatbots and Conversational AI processes.

Outnorth has not disclosed the SI for the ImBox Chat implementation.

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