List of Dynatrace OneAgent Customers
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Since 2010, our global team of researchers has been studying Dynatrace OneAgent customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dynatrace OneAgent for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dynatrace OneAgent for Application Performance Management include: Department of Veterans Affairs, a United States based Government organisation with 467000 employees and revenues of $307.31 billion, Renault-Nissan-Mitsubishi, a France based Automotive organisation with 375000 employees and revenues of $272.80 billion, Grupo Financiero Banorte, a Mexico based Banking and Financial Services organisation with 32392 employees and revenues of $26.90 billion, Marriott, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion, Marriott, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion and many others.
Contact us if you need a completed and verified list of companies using Dynatrace OneAgent, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dynatrace OneAgent customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACEA | Utilities | 8540 | $4.5B | Italy | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2025 | n/a |
In 2025, ACEA deployed Dynatrace OneAgent on its public website as part of an Application Performance Management initiative for its digital channels in Italy. The deployment focused on continuous observability for the website, instrumenting web application tiers and the supporting runtime components to capture end user sessions and server-side telemetry.
Dynatrace OneAgent was configured for automatic discovery and full stack instrumentation, leveraging built-in capabilities for metrics collection, real user monitoring, and distributed tracing to surface service dependencies and transaction latencies. Configuration emphasized agent-based automatic instrumentation to minimize manual code changes and to enable contextual traces across web request flows and backend services.
Operational coverage centered on website performance and incident visibility, feeding performance data into ACEA operational dashboards and alerting workflows used by IT operations and digital product teams. The implementation established a primary telemetry stream for the website, ensuring session-level detail and service-level metrics were available for root cause analysis and capacity planning.
Governance focused on centralizing monitoring ownership within ACEA IT operations while enabling development teams to consume traces and session data for fault isolation. Rollout and lifecycle management used OneAgent auto-update and centralized configuration controls to maintain consistent instrumentation across the web estate, aligning monitoring processes with incident management and change control practices.
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Acer | Manufacturing | 9026 | $8.4B | Taiwan | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2025 | n/a |
In 2025 Acer deployed Dynatrace OneAgent on their website to establish continuous application-level observability and monitoring. This implementation positions Dynatrace OneAgent as the primary Application Performance Management tool for website operations, supporting IT operations and web engineering functions.
The deployment uses Dynatrace OneAgent automatic full stack instrumentation to capture process metrics, code-level traces, and real user interaction data consistent with Application Performance Management capabilities. Configuration emphasizes agent-based telemetry collection, topology discovery, and distributed tracing to correlate front-end requests with back-end processing for web transaction visibility.
Operational coverage is focused on Acer's public web estate, with agents installed across web server and application process tiers to capture HTTP, application framework, and infrastructure telemetry. The implementation includes centralized agent configuration and lifecycle management to enforce consistent instrumentation settings, tagging and environment separation across website deployment pools.
Governance was structured around phased rollout and change control for agent versions and collection policies, aligning observability ownership with IT operations, site reliability, and web engineering teams. Instrumentation policy and agent lifecycle processes were defined to control data collection scope and maintain operational stability for Acer's website monitoring.
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Administration for Children and Families | Government | 1600 | $500M | United States | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2025 | n/a |
In 2025, Administration for Children and Families deployed Dynatrace OneAgent to instrument its public website at acf.gov. The use of Dynatrace OneAgent positions the work within the Application Performance Management category, providing application level visibility tied to web operations and digital service delivery.
The implementation emphasizes capabilities typical of Application Performance Management, including automatic process discovery, code level tracing, real user monitoring for browser traffic, metric collection, and prebuilt dashboards and alerting. Dynatrace OneAgent was applied to capture both front end user sessions and server side process telemetry, enabling correlated traces and service flow visualization across application tiers.
Operational coverage is focused on ACF public web properties and the teams responsible for web operations, digital services, and IT application support. Governance for the rollout was organized around staged instrumentation, baseline monitoring configurations, and role based access controls within the Dynatrace environment to support incident investigation and operational dashboards for application support teams.
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Agora Investimentos Brazil | Banking and Financial Services | 540 | $40M | Brazil | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2020 | n/a |
In 2020, Agora Investimentos Brazil deployed Dynatrace OneAgent on its public website as part of an Application Performance Management initiative. The implementation focused on instrumenting the web channel to provide continuous visibility across web servers and the application stack, aligning monitoring with the company digital presence and IT operations needs.
Dynatrace OneAgent was configured to deliver full stack telemetry, including process and host level metrics, application-level traces, and real user monitoring, providing end-to-end transaction visibility. Configuration emphasized automatic instrumentation and lightweight agent deployment, enabling continuous collection of performance and error data without manual code changes.
Operational coverage centers on the corporate website, with telemetry consumed by IT operations and application engineering teams for incident detection and technical troubleshooting. The deployment architecture places OneAgent on web hosts to capture inbound traffic and application behavior, supporting service topology mapping and dependency analysis.
Governance for the rollout emphasized centralized monitoring ownership within IT operations, standardized agent configuration, and tuning of alert thresholds to reduce noise. Dynatrace OneAgent supports automated updates and baseline monitoring policies, allowing Agora Investimentos Brazil to maintain a consistent Application Performance Management posture across its web estate.
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AIMA Portugal | Government | 740 | $88M | Portugal | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2025 | n/a |
In 2025, AIMA Portugal deployed Dynatrace OneAgent to instrument its public website, establishing an Application Performance Management capability for its citizen facing web estate. Dynatrace OneAgent is installed to capture application and infrastructure telemetry across the website, providing automatic instrumentation and centralized observability for web transactions and user sessions.
The implementation leverages standard Application Performance Management capabilities, including real user monitoring to collect front end metrics, service and process detection to map backend components, and distributed tracing to follow request flows through web tiers. Dynatrace OneAgent is configured to collect HTTP request timing, error rates, and process level metrics, enabling correlated traces between browser activity and server side services.
Operational coverage is focused on the public website and the supporting web servers, with data flowing into a centralized Dynatrace tenancy for analysis and alerting. Integrations are limited to the website instrumentation described, with telemetry captured from both client side pages and server side processes to build an end to end service topology for the site.
Governance and operational ownership align with IT operations and application owners, who receive the observability feeds for incident investigation and service monitoring. The deployment approach centers on continuous instrumentation via Dynatrace OneAgent, enabling application owners to use Application Performance Management workflows for fault isolation and service mapping without altering application code.
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Healthcare | 3000 | $500M | United States | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2020 | n/a |
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Insurance | 30 | $21M | Ireland | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2024 | n/a |
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Banking and Financial Services | 800 | $200M | Austria | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2024 | n/a |
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Insurance | 610 | $181M | United States | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2021 | n/a |
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Insurance | 500 | $250M | United States | Dynatrace | Dynatrace OneAgent | Application Performance Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating Dynatrace OneAgent
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