List of PayProp Residential Property Management Customers
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Since 2010, our global team of researchers has been studying PayProp Residential Property Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PayProp Residential Property Management for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PayProp Residential Property Management for Real Estate Property Management include: Belvoir, a United Kingdom based Construction and Real Estate organisation with 218 employees and revenues of $42.0 million, Hunters Estate Agents, a United Kingdom based Construction and Real Estate organisation with 118 employees and revenues of $5.0 million, Heywoods Property, a United Kingdom based Construction and Real Estate organisation with 20 employees and revenues of $2.0 million, Shanta Residential, a United Kingdom based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million, Charles Knight, a United Kingdom based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using PayProp Residential Property Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PayProp Residential Property Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Belvoir | Construction and Real Estate | 218 | $42M | United Kingdom | PayProp | PayProp Residential Property Management | Real Estate Property Management | 2021 | n/a |
In 2021, Belvoir implemented PayProp Residential Property Management to address rent collection, payment reconciliation and tenant communications across its franchise offices. PayProp Residential Property Management is deployed to support core Real Estate Property Management functions for the Belvoir Edinburgh and Belvoir Belfast operations.
The rollout covered operational management of approximately 1,300 residential properties managed between the two offices, and focused on lettings operations including rent collection workflows, payment processing and automated reconciliation. Configuration emphasized tenancy ledger controls, automated statement generation for landlords and tenants, and consolidation of payment and communication workflows. Implementation aligned the application with property management and finance business functions.
Architecturally the deployment reflects a cloud-first tenancy accounting model typical of the Real Estate Property Management category, centralizing transaction posting and payment receipts into a single ledger. The implementation included automated payment processing and reconciliation capabilities and integration with banking payment rails and payment reporting feeds consistent with rent collection automation. The PayProp Residential Property Management application was instrumented to provide real-time landlord statements and streamline communication touchpoints.
Governance and change were driven by managing director Andrew Jack who, after analysing rent and reconciliation processes during the COVID-19 lockdown, decided to adopt the system to standardize processes across both offices. The program focused on process rework for payment flows and communication protocols and was rolled out under franchise operational governance.
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Charles Knight | Construction and Real Estate | 10 | $1M | United Kingdom | PayProp | PayProp Residential Property Management | Real Estate Property Management | 2019 | n/a |
In 2019 Charles Knight Estate Agents implemented PayProp Residential Property Management to operationalize its strategic shift from tenant-find services to a full-service property management offering. The deployment targeted a small UK firm with 10 employees and was positioned as a Real Estate Property Management solution to centralize payments, invoicing and landlord account administration.
PayProp Residential Property Management was configured to automate rent collection workflows, generate tenant and landlord statements, manage commission calculations and handle recurring invoicing and payment allocations. The implementation emphasized automated reconciliation and bank account monitoring so staff no longer had to manually log into bank portals to verify incoming payments and allocate funds to landlords.
Operational coverage centered on property management and finance functions within the agency, freeing the broker-owner and staff to focus on client acquisition, training and higher value tasks. The system’s integration with the agency’s bank accounts provided continuous monitoring of incoming payments and reduced the need for dedicated resources to process low-value administrative tasks.
Governance and vendor support were part of the rollout, with PayProp providing aftercare and occasional hands-on operations when errors occurred, allowing Charles Knight Estate Agents to maintain tight control over statements and compliance. Reported outcomes include freeing approximately 1.5 weeks of staff time per month and materially reducing the stress and operational risk associated with manual invoicing and payment allocation, while costs were acknowledged and weighed against these efficiency gains.
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Heywoods Property | Construction and Real Estate | 20 | $2M | United Kingdom | PayProp | PayProp Residential Property Management | Real Estate Property Management | 2020 | n/a |
In 2020, Heywoods Property implemented PayProp Residential Property Management to centralize client accounting and landlord disbursement processes as part of its Real Estate Property Management operations in the United Kingdom. The deployment established a dedicated client accounting platform that Heywoods used to ensure compliant handling of designated client monies and timely, error-free landlord payments.
The implementation focused on core client accounting capabilities, including automated rent allocation and disbursements, bank reconciliation workflows, and structured onboarding processes for new tenancies. PayProp Residential Property Management was configured to separate financial ledgers from the agency’s customer relationship management activities, reducing manual reconciliation and administrative overhead for a small team of about 20 employees.
Operationally the platform was maintained independently from the agency CRM, allowing Heywoods to change CRM providers without interrupting funds processing or landlord payments, and providing continuity during CRM migrations. The system supported the lettings function across the business, enabling rapid onboarding of newly acquired portfolios and scaling financial operations as the business expanded.
Governance and process changes centered on separating finance from CRM workflows, strengthening compliance for client accounts and simplifying designated account administration. The platform’s financial controls and automation freed leadership capacity for growth activities, enabling Heywoods to grow from under 30 units to around 120 within eighteen months and subsequently acquire and merge a long-established local estate agency, tripling the lettings portfolio while maintaining confidence in onboarding and payment processes.
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Hunters Estate Agents | Construction and Real Estate | 118 | $5M | United Kingdom | PayProp | PayProp Residential Property Management | Real Estate Property Management | 2021 | n/a |
In 2021, Hunters Estate Agents implemented PayProp Residential Property Management as a Real Estate Property Management solution to centralize and automate its lettings accounting and operational workflows. Hunters is the fourth largest estate agency brand in the United Kingdom with a network of over 200 branches, and the decision reflected a strategic move by the Director of Lettings, Carrie Alliston, to standardize client accounting across both company-owned branches and franchise partners.
The PayProp Residential Property Management deployment emphasized client accounting automation, automated landlord disbursements, and enhanced reporting and reconciliation capabilities. Functional configuration centered on tenant and landlord ledgers, rule-based payment runs that enabled twice daily landlord payments, and time-saving reporting dashboards that consolidated branch-level accounting for head office oversight.
Operational rollout covered Hunters corporate branches and was actively promoted to franchisees as part of the group growth model, positioning the application as a platform to scale lettings operations across the network. Business functions impacted include lettings operations, client accounting, franchise onboarding, and client relationship management for landlords and tenants, with process standardization reducing manual accounting effort across sites.
Governance changes included centralized financial controls and standardized workflows for payment authorization and reporting, driven by head office oversight of franchise accounting practices. The implementation delivered explicit outcomes stated by Hunters, including faster landlord payments as a commercial differentiator, strengthened landlord and tenant relationships, and the ability to take on additional business without proportionate increases in staff, using PayProp Residential Property Management to drive operational efficiency.
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Shanta Residential | Construction and Real Estate | 10 | $1M | United Kingdom | PayProp | PayProp Residential Property Management | Real Estate Property Management | 2021 | n/a |
In 2021 Shanta Residential implemented PayProp Residential Property Management, a Real Estate Property Management application to centralize client accounting and automate rent processing. A year after implementing PayProp's client accounting platform the business had grown its managed portfolio to approximately 200 properties, reflecting rapid operational scaling tied to the new system.
The deployment focused on PayProp Residential Property Management core capabilities, including automated rent collection workflows, client accounting with bank-accurate statements, and cloud-based access across devices. The platform was configured to standardize month‑end rent processing and reconciliation, converting a manual set of tasks into a repeatable, time-boxed process for the small team.
Operationally the implementation affected rental finance and landlord servicing functions, reducing the time required to process rents and reconcile payments. Shanta Residential reported processing around 50 rents on the first of every month in five to ten minutes, a significant contraction from prior daily reconciliation work, and staff could handle landlord enquiries and payments remotely via the cloud access.
Governance and vendor support played a role in sustaining the rollout, with on-demand support from PayProp used to resolve complex accounting exceptions. The company reports sustained use across the business and landlord satisfaction due to timely, accurate payments and automated, bank-accurate statements, which in turn supported business development and client retention.
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Construction and Real Estate | 10 | $1M | United Kingdom | PayProp | PayProp Residential Property Management | Real Estate Property Management | 2019 | n/a |
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