List of Oracle MICROS Simphony Cloud Customers
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Since 2010, our global team of researchers has been studying Oracle MICROS Simphony Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle MICROS Simphony Cloud for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle MICROS Simphony Cloud for Point Of Sale include: Compass Group, a United Kingdom based Leisure and Hospitality organisation with 580000 employees and revenues of $42.00 billion, Starbucks, a United States based Leisure and Hospitality organisation with 381000 employees and revenues of $37.18 billion, Hard Rock, a United States based Leisure and Hospitality organisation with 1300 employees and revenues of $7.00 billion, Oak View Group, a United States based Leisure and Hospitality organisation with 60000 employees and revenues of $6.00 billion, Crown Resorts, a Australia based Leisure and Hospitality organisation with 20000 employees and revenues of $5.71 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle MICROS Simphony Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle MICROS Simphony Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Absolute Hotel Services Group | Leisure and Hospitality | 600 | $120M | Thailand | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2024 | n/a |
In 2025 Absolute Hotel Services Group implemented Oracle Simphony as its Point Of Sale platform across its branded properties. Absolute began the rollout in late 2024 across 23 properties representing 3,600 rooms, with the remaining locations scheduled for transition by early 2026, establishing a clear multiphase deployment timeline for POS and property systems convergence.
Oracle Simphony was configured to capture dining transactions, guest check handling, menu and offer orchestration, and loyalty interactions to better understand dining preferences and support targeted offers. The implementation aligns POS functional capabilities with common data constructs for guest profiles and purchases, enabling standard Point Of Sale workflows such as order entry, payments handling, and promotion application together with guest centric personalization.
The Simphony deployment is integrated with OPERA Cloud property management to centralize guest data and operational signals on a common data platform, enabling cross functional visibility across distribution, sales, customer service, reservations, housekeeping, and food and beverage operations. OPERA Cloud provides mobile accessibility for staff, allowing faster, data driven decisions across property teams while Simphony supplies transactional and preference data back into the PMS and loyalty processes.
Governance and rollout emphasize centralized data and phased property transitions to give management a consolidated operational view and to standardize workflows across sites. Oracle platforms are reported to be refining operations and helping staff deliver service, with the combined OPERA Cloud and Oracle Simphony architecture intended to support revenue related activities and guest experience orchestration without introducing additional third party integrations in the disclosed scope.
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AC Hotels by Marriott Spain | Leisure and Hospitality | 70 | $15M | Spain | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2011 | n/a |
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Acrisure Arena | Leisure and Hospitality | 150 | $30M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
In 2023, Acrisure Arena implemented Oracle MICROS Simphony Cloud in the Point Of Sale category. The Oracle MICROS Simphony Cloud deployment at Acrisure Arena is part of Oak View Group's broader rollout of Oracle Point Of Sale and Payments Cloud Service across its owned and operated arenas and stadiums.
The implementation configures core Point Of Sale capabilities including omnichannel order and pay workflows, mobile ordering, contactless payments and integrated kitchen inventory management. Oracle MICROS Simphony Cloud is paired with Oracle Payments Cloud Service to centralize payment processing and support contactless options such as debit and credit cards, Apple Pay, Google Pay and Samsung Pay.
Architecturally the solution uses a cloud native POS platform to provide real time data across properties, enabling centralized operational dashboards and inventory synchronization for food and beverage operations. Operational scope at Acrisure Arena focuses on OVG Hospitality’s in venue food and beverage and concessions functions during events, with the same configuration replicated at other OVG venues for consistent guest experience.
Rollout governance is led by Oak View Group's Global Partnerships division which negotiated the agreement and is responsible for activating Oracle marketing assets across arenas and stadiums, while venue operations teams manage local configuration and go live sequencing. Expected benefits called out in the deployment include shorter concession lines, enhanced mobile ordering, and a streamlined digital payment processing system, with the platform positioned to inform operational decisions through real time insights.
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All Accor Australia | Leisure and Hospitality | 21000 | $2.8B | Australia | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2025 | n/a |
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Aloft Austin South by Marriott | Leisure and Hospitality | 35 | $3M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2022 | n/a |
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Leisure and Hospitality | 210 | $35M | Sri Lanka | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
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Leisure and Hospitality | 60 | $7M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
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Retail | 4959 | $2.2B | Spain | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2016 | n/a |
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Leisure and Hospitality | 1724 | $154M | United Kingdom | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2024 | n/a |
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Leisure and Hospitality | 180 | $20M | Brazil | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2019 | n/a |
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Buyer Intent: Companies Evaluating Oracle MICROS Simphony Cloud
- Millennium Hotels, a United Kingdom based Leisure and Hospitality organization with 7416 Employees
- Twitter, Inc., a United States based Media company with 7500 Employees
- Snapshot Automotive Consulting, a United States based Automotive organization with 85 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Millennium Hotels | Leisure and Hospitality | 7416 | $1.3B | United Kingdom | 2026-08-24 |
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Twitter, Inc. | Media | 7500 | $5.1B | United States | 2026-07-28 |
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Snapshot Automotive Consulting | Automotive | 85 | $10M | United States | 2026-07-14 |
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Professional Services | 59 | $6M | Vietnam | 2026-07-14 |
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Transportation | 1100 | $180M | United States | 2026-07-09 |
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Professional Services | 272 | $45M | United States | 2026-06-16 |
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Education | 800 | $200M | United States | 2026-05-08 |
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Transportation | 210 | $63M | United States | 2026-05-07 |
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Education | 8110 | $3.4B | United States | 2026-04-30 |
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Education | 600 | $110M | China | 2026-03-13 |