Amstelveen, 1186 DS,
Netherlands
KPMG
KPMG, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. KPMG collaboration with software players such as Oracle, SAP and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Learning Cloud | Learning and Development | 2021 |
In 2021 AMP signed off the business case to consolidate HR and learning onto a single Oracle Fusion Cloud HCM platform, initiating implementation of Oracle Learning Cloud as its enterprise Learning and Development application. The consolidation was positioned to provide central visibility and documented evidence of goals, check-ins and performance reviews for more than 90 percent of its roughly 3000 employees, up from approximately 40 percent prior to consolidation.
AMP progressively deployed Oracle modules from April 2022, beginning with core transactions and performance and goals, before moving on to learning and HR helpdesk functionality. Oracle Learning Cloud was implemented as the learning management component within the wider Oracle Fusion Cloud HCM deployment, replacing Saba for learning management as part of the phased module rollouts executed by AMP's internal technology team and KPMG.
The implementation placed recruitment, talent, core transactions, learning, conduct, case management and servicing on the Oracle platform, enabling decommissioning of multiple point solutions. AMP retired PageUp for recruitment, Saba for learning management, a Microsoft Forms database used for performance management and elements of self-service, and SAP for payroll, and the project team completed transition work to move contingent worker management from SAP Fieldglass into Oracle with Fieldglass slated for decommissioning.
Governance and rollout followed a staged deployment model, modules went live incrementally and when Oracle functionality was operational the existing systems were turned off. KPMG operated as the systems integrator alongside AMP's internal team, and the program sequence and centralization of processes created a single authoritative platform for learning, performance and core HR transactions.
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Talent Management Cloud | Talent Management | 2020 |
In 2020, AMP Limited implemented Oracle Talent Management Cloud as a core component of an Oracle Cloud HCM program to unify HR functions and establish a consistent people service model. The deployment targeted Talent Management capabilities to consolidate recruiting, learning, performance and succession planning across AMP’s people services organization in Australia.
Oracle Talent Management Cloud was configured to deliver integrated recruiting workflows via Oracle Recruiting, learning management through Oracle Learning, performance and goals management, and a formal talent framework for succession and talent gap analysis. The implementation included Oracle HR Help Desk to automate case routing and streamline service requests, and the solution was aligned with quarterly Oracle Cloud updates to continuously enhance processes and feature sets.
KPMG served as the implementation partner, enabling a go live in less than 12 months with additional tools rolled out in subsequent months. The program decommissioned the four primary HR systems AMP had been using, centralized HR data and user experience onto the Oracle Cloud HCM platform, and covered operational users including employees, leaders, administrative service teams and job candidates across the organization in Australia.
Governance and process changes emphasized self-service for employees and a redesigned HR service model that routed inquiries to the right HR resolver. Outcomes reported by AMP include measurable monthly service metrics via Oracle HR Help Desk, higher employee self-service adoption, improved compliance training engagement through Oracle Learning, performance goal adoption rising from a 30 to 40 percent baseline to consistently above 90 percent, reduced time to hire through Oracle Recruiting enhancements, a lower cost-to-serve for administrative teams, and a payback period on the Oracle Cloud HCM investment of under three years.
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2021 |
In 2021, AMP implemented Oracle Self-Service Human Resources as part of a consolidation to a single Oracle Fusion Cloud HCM platform, establishing a unified HR Service Delivery foundation across the group. The consolidation gave central visibility and evidence of the documented goals, check-ins and performance reviews of more than 90 percent of its 3000 employees, up from evidence for about 40 percent previously, according to AMP director of people services Malcolm Dore.
The deployment of Oracle Self-Service Human Resources centrally covered core transactions, performance and goals, learning, recruitment and talent workflows, conduct and case management, and servicing. AMP began with core transactions and performance and goals modules before moving to learning and HR helpdesk systems, reflecting a phased functional rollout common to HR Service Delivery programs.
Integration and system rationalization were explicit parts of the program, with AMP decommissioning PageUp for recruitment, Saba for learning management, a Microsoft Forms database used for performance management and elements of self-service, and SAP for payroll as Oracle functionality went live. The project team also worked on transitioning contingent worker management capabilities from SAP Fieldglass into Oracle, leaving the former in line for decommissioning once functionality was validated.
Governance and delivery were run by AMP internal technology teams with KPMG as the system integrator, the business case having been signed off in early 2021 and module deployments progressing from April 2022. All core HR processes were centralized on the Oracle platform, creating a single source for recruitment, talent, core transactions, learning, conduct, case management and servicing under the HR Service Delivery framework.
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | 2020 |
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle HR Help Desk Cloud Service | HR Service Delivery | 2020 |
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Cloud HCM Compensation | Compensation Management | 2020 |
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Cloud HCM Performance Management | Performance and Goal Management | 2020 |
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Cloud HCM Recruiting | Recruiting | 2020 |
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Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Cloud HCM Learning | Learning and Development | 2020 |
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Oil, Gas and Chemicals | 600 | $160M | Australia | SAP | SAP S/4 HANA | ERP Financial | 2023 |
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Buyer Intent: Companies Evaluating KPMG Services
- USI Insurance Services, a United States based Insurance organization with 10500 Employees
- Rek, a United States based Professional Services company with 10 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| USI Insurance Services | Insurance | 10500 | $2.7B | United States | 2026-03-21 | |
| Rek | Professional Services | 10 | $1M | United States | 2025-09-10 |